Help and information given to me by store staff was excellent, customer service was on point. The Web site was easy to use and delivery to store was excellent and on time
Company replied
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Delivery on time and the day I booked. Drivers always helpful and will call if there are any delays. I've used CEF for over 5 years and the service is unbeatable.
Company replied
My account is based in Stirling where branch manger John Williamson runs a happy ship..All the staff very helpful and polite on phone.. Orders always delivered on time to where required..
Company replied
Delivered on day requested. Would definitely use again.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - STI
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 3 Cunningham Road, FK7 7SW, Stirling, United Kingdom
- 01786 471111
4.1
Great
13 reviews
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Order processed quickly and efficiently
September 30, 2024
Reply from CEF - STI
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
Delivery on time and the day I booked. Drivers always helpful and will call if there are any delays. I've used CEF for over 5 years and the service is unbeatable.
February 12, 2024
Reply from CEF - STI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Help and information given to me by…
Help and information given to me by store staff was excellent, customer service was on point. The Web site was easy to use and delivery to store was excellent and on time
January 17, 2024
Reply from CEF - STI
Thank you very much for your review and feedback David.
Best Regards
Adele Feller (Customer Services Manager)
Your staff are mist ill-informed if u…
Your staff are mist ill-informed if u products and am still awaiting feedback and quite from your staff at Stirling.
Very poor show indeed. In end had to get elsewhere!! Prof rana
December 12, 2023
Reply from CEF - STI
Thank you for your review and feedback Krishen.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Cabletech Electrical
My account is based in Stirling where branch manger John Williamson runs a happy ship..All the staff very helpful and polite on phone..
Orders always delivered on time to where required..
September 27, 2023
Reply from CEF - STI
Thank you very much for your review and feedback Kevin.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - STI
Thank you very much for your review Jackie.
Best Regards
Adele Feller (Customer Services Manager)
From the site to the staff at the…
From the site to the staff at the store(stirling), can’t do enough for you, great prices and would recommend to anyone.
October 21, 2022
Reply from CEF - STI
Thank you very much for your review and feedback Christopher.
Best Regards
Adele Feller (Customer Services Manager)
great service and assistance
May 30, 2022
Reply from CEF - STI
Thank you very much for your review Jaryd.
Best Regards
Adele Feller (Customer Services Manager)
Excellent electrical whole saler
Excellent electrical whole saler. We use everyday to supply us in the electrical trade and they never let us down.
March 16, 2022
Reply from CEF - STI
Thank you very much for your review Allan.
Best Regards
Adele Feller (Customer Services Manager)
Purchase anomaly.
I had ordered a 10 tread fibreglass stepladder to replace my old ones of ten years. The cost of these didn't reflect the price of your website. I paid a further £15 for NOT having an account with CEF 😡. This doesn't put me off future sales with CEF but unfair though.
January 22, 2022
Reply from CEF - STI
Thank you very much for your review Ray.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Good service.
Ordered Mira shower online and picked up at local office. Delivery was PM the following day. Excellent service. Price was £20 better than manufacturers. Friendly staff at pick up location in Stirling.
December 21, 2021
Reply from CEF - STI
Thank you very much for your review and feedback Mr Derek Cochrane.
Best Regards
Adele Feller (Customer Services Manager)
Local Stirling office very helpful and…
Local Stirling office very helpful and guided me towards online solution for faster delivery.
September 6, 2021
Reply from CEF - STI
Thank you very much for your review and feedback Stan.
Best Regards
Adele Feller (Customer Services Manager)
not a good customer experience
confusing processes, lack of notification, and staff not focused on the customer.
Placed an order online to tbe collected in branch, one item was in stock in the branch and the other was to be delivered.
Delivery took three days - no notifications until it arrived, so no tracking of deliveriy.
from the online order it appeared both items had been paid for online, however when i went to pick the items up, was informed that i had to pay for one of the items, and the explanation was - thats just how the system works.
September 2, 2021
Reply from CEF - STI
Thank you for your review and feedback Kevin.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
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