The advice from the staff was great, told to buy online rather than wait for delivery into store,gave me all the details and was here first thing next day.
Company replied
Unit 2, Stafford Park 17, Queensway Link Industrial Estate, TF3 3DN Telford, GB
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The advice from the staff was great, told to buy online rather than wait for delivery into store,gave me all the details and was here first thing next day.
Company replied
Easy to select product prompt delivery
Company replied
What can I say, you order and it arrives fast and correct, you don’t need to say anything else really
Company replied
Delivered on time as agreed to time slot. Very efficient service.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit 2, Stafford Park 17, Queensway Link Industrial Estate, TF3 3DN, Telford, United Kingdom
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The advice from the staff was great, told to buy online rather than wait for delivery into store,gave me all the details and was here first thing next day.

Reply from CEF - TEL
UPDATE - CEF CUSTOMER SERVICE HAS BEEN EXCELLENT IN RESOLVING ISSUE . STILL POOR COURIER SEVICE .
Non delivery of heaters ordered via courier service .
£1000 order of heaters ordered 4 days in advance for a Friday delivery slot as I arranged to be home to safely accept to enable the install of heaters at job Monday morning.
CEF Telford have tried on Friday and Saturday to contact but unable to contact courier company
, now expecting heaters to be late , job cancelled and heaters left outside in rain
Very poor courier service CEF using need to be aware of this for contractors using .

Reply from CEF - TEL
What can I say, you order and it arrives fast and correct, you don’t need to say anything else really

Reply from CEF - TEL
Delivered on time as agreed to time slot. Very efficient service.

Reply from CEF - TEL
Telford Branch on Stafford Park very poor service
The sales manager needs to improve!

Reply from CEF - TEL
No trouble ordering, came on time , well packed product
I am ready to order more

Reply from CEF - TEL
Needed some hard to get Grid switches. Found them on CEF website - special order - delivered by DX to local CEF store next day !
Excellent !

Reply from CEF - TEL
GREAT EXPERIENCE DELIVERED TO SITE WITHIN 24HRS

Reply from CEF - TEL
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