Cefax Exchange 

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Rated 2 out of 5 stars

I am a new user of Cefax Exhange! But I am confused after seeing all the public reviews. Is this a scammer? or legit? Because Binance, kucoin, okex and other exchanges seem to be trading at a differen... See more

Rated 4 out of 5 stars

I am very happy with the service of the Cefax crypto exchange. It offers a convenient and secure way to buy, sell and invest in various cryptocurrencies. I can easily exchange my fiat money for bitcoi... See more

Company replied

Rated 1 out of 5 stars

The first transaction will go smoothly. Upon your second withdrawal they will give you some BS about a verification payment required. The minimum 'verification payment' is $150 while I only have $225... See more

Company replied

Rated 1 out of 5 stars

cefax.com is scam. i deposited 160$ bitcoin, after trading for 2 times, the third time they asked for widthdrawal activation of exactly 150$, after paying that in usdt, they requested AML verification... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Non-Bank Financial Service
  4. Software Company

Written by the company

Buy crypto, Sell & invest! Cefax has pioneered the concept of seamless trading of different cryptocurrency assets. For support: support@cefax.com Since © 2002


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is fake

This is fake - you want to withdraw they ask for money - if you deposit they ask for more money - this is all on big scam, stay far away from this site.

July 9, 2023
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

I emailed to support[at]cefax.com there…

I emailed to support[at]cefax.com there was no reply and there seemed to be automated responses from them to email support[at]cefax.com. There was no response from them. If they send it again on this response, I will consider it granted that they are using a bot/predefined templates for messaging.
There are many agencies which do ID verification and AML verification. They charge about $1 per person to do verification and it is your responsibility to check with Identity verification team why the message is being shown and the payment asked to deposit was about $500.
Could you confirm the agency which is responsible for doing KYC and AML verification.

Thank you

June 26, 2023
Unprompted review
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

Avoid cefax.com they will deny withdrawals

Avoid cefax.com site its all a scam that i fell for. I did a deposit of BTC on this site and after a successifull spot trading i tried withdrawing my 129USDT and thats where issues begin. I contacted support on their website only to be told inorder to withdraw i need to deposit another 150USDT to unlock my withdrawals. Its all a scam avoid at all cost. I have lost 129USDT that i had deposited via BTC and did spot trading

I wish i had read the negative reviews before depositing on cefax.

July 5, 2023
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

Report a fraud

I have written an email regarding the withdrawal, which I cannot make from their platform 20 days ago, of my funds and no one contacted me yet. I have reported the problem to Action Fraud and research the option to file a complaint against CEFAX to some other international organization dealing with fraud like INTERPOL.

June 7, 2023
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

Cefax website is a confirmed crypto scam website, FBI must arrest them

Cefax is a confirmed scam crypto website, I watched their video on YouTube, they have a lot of agents on YouTube sharing their Scam video, just search Cefax on YouTube, you will see their Videos, so I was looking for trading opportunity and watched the video without checking their review on trustpilot and I went there site and check crypto prices and saw actual different in their Fake price and Binance, I am a trader on Binance, so it looks like a good opportunity for me then I sign up and deposited about $120 then I sold the btc to them for usdt and got $140 meanwhile when I made deposit from Binance to their site, my body told me this deposit is taking too long to arrive, I went to check their review and saw on trustpilot that they are scam then I wrote Binance to cancel the withdrew but it wasn't possible, they use those videos on YouTube shared by some guys that look legitimate but I think they are scammers too to lure people to their website according to what those videos tell us about profit, then after selling and making the profit then I tried to withdrew the money immediately they block my account and kicked me out of the site, I tried to write their fake support, they told me they have ban me, so funny, so thats their strategy, I am going to lunch a serious sponsored campaign on tweeter against them until they stop existing, I will involve FBI and all law enforcement in UK, I have my proof and Binance have some proof too, because I reported them before they eventually scammed me please if they have scammed you and you have your proof, come on my thread about them on twitter and share your experience and post the pictures, we must shut them down, its enough for their scam, I writing YouTube to take down all their Scam videos, I will continue to update this review once I got more of their new created sites, here are names of their new sites

1) marketbtq
2) cryptoxcoiners
3) sonwex
4) gelcrypto

Put dot com on them to see the site, same scam strategy, same YouTube video content but the use different people and different coins

I see they have hired people to come start making positive reviews about their site here , this is what they do on all their videos on YouTube, fake comments and reviews
my twitter handle is donsunnyglobal
Come my page on twitter post all your screen shots on the thread I opened about them because once we gather more evidence then I will be prompting the page on twitter
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Update based on Cefax reply to my experience
---------------------
Cefax stop deceiving yourself, you banned and blocked my account immediately my deposit enter your website, I bought USDT with my bitcoin and tried to withdrew the USDT that I bought then you cancelled my withdrawal and ban my account, I have the screen shots, I have written more than 10 emails to your fake support and you have not reply anything, why have your come here to say I should write your support when you are just scanning people, you know my bitcoin or USDT address,I have send it in email more than 10 times to you so return my exact 0.00438551 BTC hat I deposited to your site, stop trying to cover up your scam because it won't work, I have all the evidence, only that we can't upload images here, return my money simple, a lot of people reaching out to me on tweeter that you scam them with the same strategy

Update
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Cefax group of scammers, stop trying your best to cover your scam so that you can continue scamming innocent people, I wrote your game support more than 10 times why haven't you replied as you claim here to solve my problems, what problems do you actually want to solve? My problems is that you must send my money back, its my hard earned money and not yours, before you say anything more here return my money period.

UPDATE June 27/2023
-------------
During more of our research about them, we discovered more of their Scam websites as below

1) hoslex
2) exunex
3) gelcrypto
4) tokenlina
5) bitmaky
6) bitqlux

Put .com at the end of all of them to visit, because we can't post link here. This guys are determined to scam everyone, we can't let them continue

-------------
Update June 29
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Cefas based on current development on you trying your best for this review to be pulled down, I have few questions for you and God must destroy that your scam.
1) Since you scammed me my hard earned money, have you replied a single mail from me?

2) Have you returned my money you scammed me?

3) Do you think that you can scam me my money and pretend as if nothing happened and have peace to continue scamming more people?

---+-----+++------
Take note guys, at the bottom end of all their reply here, they must put this below comment

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Their Scam comment
-------++++--------
At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

July 1, 2023
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

SCAM

I was about to withdraw 126 USDT when I was asked to do AML verification with a deposit of 800 USDT. You want to verify by deposit from someone that has done KYC verification successfully. No other option is what the support keep saying

June 19, 2023
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

SCAM ALERT!!!!!!!!

SCAM ALERT!!!!!!!!

they blocked my withdrawal and told me that I have to deposit 700$ to get my funds, NOW I LOST 141$.
WHAT KIND OF VERIFICATION NEEDS A DEPOSIT!
and they block chat from costomer support

June 14, 2023
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

Rated 1 out of 5 stars

Run as fast as your legs can carry you…

Run as fast as your legs can carry you from cefax.com. biggest scam ever. Let me narrate my story.
I opened account with them on 2nd of June 2023 and fund the account with BTC, I swapped it to USDT in other to withdraw but can't. I came the next day I tried same but still can't. I rated them here on trust pilot negatively, they chat me up acknowledging my comment here and proposed us to trade by editing my comment from negative to positive and in return will release my coin. I said they should release my coin first, then I will change the comment. On that argument, they banned my account and still banned till now. When I realized my account is banned, I quickly rushed and edited my comment and rated them positive thinking they will unbanned me, but Notting. I then created another account to have a platform for chatting them up, when I told them I'm the one, the block my massage to be posted to their chatting portal. Send them 10 emails, they will never reply back. I have all the evidence of our chatting conversation with them for which they proposed me to trade my coin to good rated and comment. I wish I could attach all of them here. I have them all screenshot.
Thanks all.

June 5, 2023
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

Rated 4 out of 5 stars

My review on Cefax

I have been using the exchange for a while now an i have nothing but praise for it they charge very little in commission and i have made a lot of money during the time i have been using it .

June 9, 2022
Unprompted review
Cefax Exchange logo

Reply from Cefax Exchange

Thank you very much for staying with us! We are constantly working on quality and improve our service. We are always glad to new users. Best regards Cefax Team!

Rated 4 out of 5 stars

Хорошая платформа

Хорошая платформа, но нужно придерживаться условий и вы получите отличный сервис

June 4, 2023
Unprompted review
Cefax Exchange logo

Reply from Cefax Exchange

Thank you very much for staying with us! We are constantly working on quality and improve our service. We are always glad to new users. Best regards Cefax Team!

Rated 1 out of 5 stars

I have money in cefax they won’t let me…

I have money in cefax they won’t let me withdraw this appears to be a scam

Cefax l already emailed you and messaged you said you can’t help me

They have now blocked me from their chat service
STAY AWAY FROM THESE SCAMMERS

June 3, 2023
Cefax Exchange logo

Reply from Cefax Exchange

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@cefax.com, so that we can quickly and efficiently solve your problem. Best regards Cefax Team!

Rated 4 out of 5 stars

It’s one of the best crypto platforms…

It’s one of the best crypto platforms that I used to use and I recommend it to all, you won’t never regret it.

May 30, 2023
Unprompted review
Cefax Exchange logo

Reply from Cefax Exchange

Thank you very much for staying with us! We are constantly working on quality and improve our service. We are always glad to new users. Best regards Cefax Team!

Rated 5 out of 5 stars

Pleased me in it investment to the…

Pleased me in it investment to the system to work
very advantageously interesting terms.

May 28, 2023
Unprompted review
Cefax Exchange logo

Reply from Cefax Exchange

Thank you very much for staying with us! We are constantly working on quality and improve our service. We are always glad to new users. Best regards Cefax Team!

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