I am a new user of Cefax Exhange! But I am confused after seeing all the public reviews. Is this a scammer? or legit? Because Binance, kucoin, okex and other exchanges seem to be trading at a differen... See more
Cefax Exchange
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very happy with the service of the Cefax crypto exchange. It offers a convenient and secure way to buy, sell and invest in various cryptocurrencies. I can easily exchange my fiat money for bitcoi... See more
Company replied
The first transaction will go smoothly. Upon your second withdrawal they will give you some BS about a verification payment required. The minimum 'verification payment' is $150 while I only have $225... See more
Company replied
cefax.com is scam. i deposited 160$ bitcoin, after trading for 2 times, the third time they asked for widthdrawal activation of exactly 150$, after paying that in usdt, they requested AML verification... See more
Company replied
Company details
Written by the company
Buy crypto, Sell & invest! Cefax has pioneered the concept of seamless trading of different cryptocurrency assets. For support: support@cefax.com Since © 2002
Contact info
21 Bonny Street, NW1 9PE, London, United Kingdom
- support@cefax.com
- cefax.com
This is fake
This is fake - you want to withdraw they ask for money - if you deposit they ask for more money - this is all on big scam, stay far away from this site.

Reply from Cefax Exchange
I emailed to support[at]cefax.com there…
I emailed to support[at]cefax.com there was no reply and there seemed to be automated responses from them to email support[at]cefax.com. There was no response from them. If they send it again on this response, I will consider it granted that they are using a bot/predefined templates for messaging.
There are many agencies which do ID verification and AML verification. They charge about $1 per person to do verification and it is your responsibility to check with Identity verification team why the message is being shown and the payment asked to deposit was about $500.
Could you confirm the agency which is responsible for doing KYC and AML verification.
Thank you

Reply from Cefax Exchange
Avoid cefax.com they will deny withdrawals
Avoid cefax.com site its all a scam that i fell for. I did a deposit of BTC on this site and after a successifull spot trading i tried withdrawing my 129USDT and thats where issues begin. I contacted support on their website only to be told inorder to withdraw i need to deposit another 150USDT to unlock my withdrawals. Its all a scam avoid at all cost. I have lost 129USDT that i had deposited via BTC and did spot trading
I wish i had read the negative reviews before depositing on cefax.

Reply from Cefax Exchange
Report a fraud
I have written an email regarding the withdrawal, which I cannot make from their platform 20 days ago, of my funds and no one contacted me yet. I have reported the problem to Action Fraud and research the option to file a complaint against CEFAX to some other international organization dealing with fraud like INTERPOL.

Reply from Cefax Exchange
Cefax website is a confirmed crypto scam website, FBI must arrest them
Cefax is a confirmed scam crypto website, I watched their video on YouTube, they have a lot of agents on YouTube sharing their Scam video, just search Cefax on YouTube, you will see their Videos, so I was looking for trading opportunity and watched the video without checking their review on trustpilot and I went there site and check crypto prices and saw actual different in their Fake price and Binance, I am a trader on Binance, so it looks like a good opportunity for me then I sign up and deposited about $120 then I sold the btc to them for usdt and got $140 meanwhile when I made deposit from Binance to their site, my body told me this deposit is taking too long to arrive, I went to check their review and saw on trustpilot that they are scam then I wrote Binance to cancel the withdrew but it wasn't possible, they use those videos on YouTube shared by some guys that look legitimate but I think they are scammers too to lure people to their website according to what those videos tell us about profit, then after selling and making the profit then I tried to withdrew the money immediately they block my account and kicked me out of the site, I tried to write their fake support, they told me they have ban me, so funny, so thats their strategy, I am going to lunch a serious sponsored campaign on tweeter against them until they stop existing, I will involve FBI and all law enforcement in UK, I have my proof and Binance have some proof too, because I reported them before they eventually scammed me please if they have scammed you and you have your proof, come on my thread about them on twitter and share your experience and post the pictures, we must shut them down, its enough for their scam, I writing YouTube to take down all their Scam videos, I will continue to update this review once I got more of their new created sites, here are names of their new sites
1) marketbtq
2) cryptoxcoiners
3) sonwex
4) gelcrypto
Put dot com on them to see the site, same scam strategy, same YouTube video content but the use different people and different coins
I see they have hired people to come start making positive reviews about their site here , this is what they do on all their videos on YouTube, fake comments and reviews
my twitter handle is donsunnyglobal
Come my page on twitter post all your screen shots on the thread I opened about them because once we gather more evidence then I will be prompting the page on twitter
----------------------
Update based on Cefax reply to my experience
---------------------
Cefax stop deceiving yourself, you banned and blocked my account immediately my deposit enter your website, I bought USDT with my bitcoin and tried to withdrew the USDT that I bought then you cancelled my withdrawal and ban my account, I have the screen shots, I have written more than 10 emails to your fake support and you have not reply anything, why have your come here to say I should write your support when you are just scanning people, you know my bitcoin or USDT address,I have send it in email more than 10 times to you so return my exact 0.00438551 BTC hat I deposited to your site, stop trying to cover up your scam because it won't work, I have all the evidence, only that we can't upload images here, return my money simple, a lot of people reaching out to me on tweeter that you scam them with the same strategy
Update
---------------
Cefax group of scammers, stop trying your best to cover your scam so that you can continue scamming innocent people, I wrote your game support more than 10 times why haven't you replied as you claim here to solve my problems, what problems do you actually want to solve? My problems is that you must send my money back, its my hard earned money and not yours, before you say anything more here return my money period.
UPDATE June 27/2023
-------------
During more of our research about them, we discovered more of their Scam websites as below
1) hoslex
2) exunex
3) gelcrypto
4) tokenlina
5) bitmaky
6) bitqlux
Put .com at the end of all of them to visit, because we can't post link here. This guys are determined to scam everyone, we can't let them continue
-------------
Update June 29
-------------
Cefas based on current development on you trying your best for this review to be pulled down, I have few questions for you and God must destroy that your scam.
1) Since you scammed me my hard earned money, have you replied a single mail from me?
2) Have you returned my money you scammed me?
3) Do you think that you can scam me my money and pretend as if nothing happened and have peace to continue scamming more people?
---+-----+++------
Take note guys, at the bottom end of all their reply here, they must put this below comment
---------------------
Their Scam comment
-------++++--------
At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Reply from Cefax Exchange
SCAM
I was about to withdraw 126 USDT when I was asked to do AML verification with a deposit of 800 USDT. You want to verify by deposit from someone that has done KYC verification successfully. No other option is what the support keep saying

Reply from Cefax Exchange
SCAM ALERT!!!!!!!!
SCAM ALERT!!!!!!!!
they blocked my withdrawal and told me that I have to deposit 700$ to get my funds, NOW I LOST 141$.
WHAT KIND OF VERIFICATION NEEDS A DEPOSIT!
and they block chat from costomer support

Reply from Cefax Exchange
Run as fast as your legs can carry you…
Run as fast as your legs can carry you from cefax.com. biggest scam ever. Let me narrate my story.
I opened account with them on 2nd of June 2023 and fund the account with BTC, I swapped it to USDT in other to withdraw but can't. I came the next day I tried same but still can't. I rated them here on trust pilot negatively, they chat me up acknowledging my comment here and proposed us to trade by editing my comment from negative to positive and in return will release my coin. I said they should release my coin first, then I will change the comment. On that argument, they banned my account and still banned till now. When I realized my account is banned, I quickly rushed and edited my comment and rated them positive thinking they will unbanned me, but Notting. I then created another account to have a platform for chatting them up, when I told them I'm the one, the block my massage to be posted to their chatting portal. Send them 10 emails, they will never reply back. I have all the evidence of our chatting conversation with them for which they proposed me to trade my coin to good rated and comment. I wish I could attach all of them here. I have them all screenshot.
Thanks all.

Reply from Cefax Exchange
My review on Cefax
I have been using the exchange for a while now an i have nothing but praise for it they charge very little in commission and i have made a lot of money during the time i have been using it .

Reply from Cefax Exchange
Хорошая платформа
Хорошая платформа, но нужно придерживаться условий и вы получите отличный сервис

Reply from Cefax Exchange
I have money in cefax they won’t let me…
I have money in cefax they won’t let me withdraw this appears to be a scam
Cefax l already emailed you and messaged you said you can’t help me
They have now blocked me from their chat service
STAY AWAY FROM THESE SCAMMERS

Reply from Cefax Exchange
It’s one of the best crypto platforms…
It’s one of the best crypto platforms that I used to use and I recommend it to all, you won’t never regret it.

Reply from Cefax Exchange
Pleased me in it investment to the…
Pleased me in it investment to the system to work
very advantageously interesting terms.

Reply from Cefax Exchange
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






