The bras ordered were a bit tight, after liaising with Olivia who picked up my enquiry about exchanging. She ensured that she ran through all required questions to get the correct size before replacin... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Fit, quality, comfort & styles are beyond expectations! Superior customer service! Love, love, love Celeste d’Or Curve bra! The best bra’s I’ve ever worn hands down! I will definitely recommend to... See more
Company replied
These, by far, are my favourite jelly bras and I've tried 3 other brands. The straps are wide and comfortable, the support and coverage are perfect, and the light padding is sewn in finally!!! They ar... See more
Company replied
What a fantastic shopping experience with an amazing customer service! I ordered two bras the wrong size and I contacted the customer service who couldn't have been any more helpful if they tried. A q... See more
Company replied
4.2
Great
2K reviews
Replied to 49% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Customer service and returns
After receiving a bra that was way too large and reading all the negative comments on Facebook about the returns process I gifted the bra to someone.
I then contacted Molly at Celeste to say how unhappy I was and she was amazing - we went through measurements etc and she sent me a new bra which is fab - such a lovely comfy bra and great customer service - don’t believe all
The reviews on social media.
Thanks
March 24, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for sharing your experience so openly.
We completely understand how concerning it can be to read mixed reviews online, especially when it comes to returns. It means a lot that you still chose to reach out and give us the opportunity to help.
We’re so pleased Molly was able to work through your measurements with you and find a better fit. That’s exactly what our team is here for — making sure you feel confident and comfortable in your bra.
Hearing that you now have a bra you love and found the service supportive truly means so much to us.
Thank you again for your trust and for taking the time to share this.
Not even worth 1 pathetic star
Not even worth 1 pathetic star - After almost 6 months of trying to return 1 item - being charged $17+ to do so by this company ( from my refund) when postal cost is only $11 - this is a total wrought - apparently their 3rd party postage label Company CANNOT produce a return postage label WTF!!!!
Now I’ve been told to keep the item - get stuffed - I don’t want it that’s why I want to return it.
Sophie & Laura - why are you both sending & replying to emails at 11.30pm or 9.00pm of night when CLEARLY your Office Hours are Monday to Friday 9.00am to 4,00pm as per your website.
Are you EVEN in Australia?
Why can’t you send me your postal address so I can return this item
Myself???
Dodgy as - when it comes to trying to return something - ripping off the little person.
Grow up - sack your label company & take your unwanted crap back!!!!
November 27, 2025
Unprompted review
Reply from Celeste D'or Curve
We’re genuinely sorry to hear how frustrating this experience has been for you. That is never the feeling we want any customer to walk away with.
These terms were agreed to before the return was initiated, and no additional fees were applied beyond what was disclosed.
Rather than continue having you wait indefinitely, you were advised to keep the item so the matter could be closed without further delay on your end.
In regard to email timestamps, we operate with a distributed support team across multiple time zones. While our listed office hours reflect administrative hours, customer support responses may be sent outside of that window.
We understand returns can be frustrating, and we remain committed to ensuring our policies are communicated clearly and applied consistently.
My items did not fit
My items did not fit. I worked with someone in customer service who helped me determine the right fit. Nothing did with the order. Excellent customer service.
April 1, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your kind words!
We’re really glad our customer service team could work with you to help find a better fit. That’s exactly what we’re here for — making sure you feel supported every step of the way.
Even when the first order doesn’t work out, we’re always committed to helping our customers find the right solution. We truly appreciate you taking the time to share your experience.
Jelly Bra ordering
I ordered the wrong size and they swapped to a medium at no hassle or extra cost - really amazing service.
April 1, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your lovely review!
We’re so glad we could quickly swap your size to a Medium without any hassle — that’s exactly what our Perfect Fit Guarantee is there for. Finding the right fit should feel easy, not stressful.
We truly appreciate you taking the time to share your experience and are so happy we could provide the service you deserved.
Avoid! Misleading ‘Perfect Fit Guarantee’ and Disappointing Customer Service
My wife decided to purchase from this company specifically because of their “Perfect Fit Guarantee,” as she would not normally buy bras online due to how difficult sizing can be. That guarantee gave her confidence to try.
When the first bra arrived, it was clearly too big. My wife contacted customer service and explicitly asked to try a smaller size. Instead, she was advised to keep the same size and try a different style. She even questioned this recommendation, pointing out that the original already felt too large, but was reassured that the alternative style in the same size would fit better.
Trusting their expertise (which is exactly what their guarantee encourages), my wife followed their advice.
The result? The replacement bra was an even worse fit than the original.
At this point, we expected a reasonable resolution given that she had followed their guidance exactly. Instead, she was told she would need to pay return shipping fees for both items, even though the second was sent based on their recommendation. Alternatively, My wife was offered 50% off another purchase, effectively asking her to spend more money after an already poor experience.
Neither option is fair, and neither takes accountability for the fact that their advice directly led to this outcome.
What’s most frustrating is that the “Perfect Fit Guarantee” seems meaningless in practice. It appears to be more of a marketing tool than a genuine commitment to helping customers find the right fit.
Overall, this has been a very disappointing experience, not just because the products didn’t fit, but because of the lack of ownership and poor customer service when things went wrong.
I would strongly advise others to think twice before purchasing, particularly if you are relying on their fitting guidance or guarantees.
February 2, 2026
Unprompted review
Reply from Celeste D'or Curve
We take feedback like this seriously and would like to clarify a few important points.
Our Perfect Fit Guarantee allows one complimentary replacement so customers can try a different size or style without needing to return the original item. In many cases, fit issues are related to structure rather than size alone, which is why alternative styles are sometimes recommended. These recommendations are based on common fit patterns and the information provided at the time.
That said, we always base our guidance on the details shared with us. If something did not feel right after the replacement, we would genuinely like the opportunity to review the full communication history and sizing details again to understand exactly what went wrong.
Regarding returns, our policy — including return shipping fees — is clearly outlined prior to purchase and again before proceeding with a return. The 50% courtesy offer mentioned is extended in situations where a customer has already received a complimentary replacement under the guarantee.
We would welcome the chance to look into this further. If you can email our support team with the order number and reference this review, we will personally re-examine the case and ensure everything was handled appropriately.
Awesome bras
These are the best and most comfortable bras I have found and let me tell you, I’ve tried a lot. The fit is great. They wash well. The comfort is amazing. Congratulations on the design. This was the third lot I’ve bought.
April 7, 2026
Unprompted review
Reply from Celeste D'or Curve
Wow — this absolutely made our day. Thank you!
Hearing that these are the best and most comfortable bras you’ve found (especially after trying so many!) means more to us than you know. The fact that this is your third purchase is the biggest compliment we could receive.
We put so much care into the design, comfort, and durability — so knowing they fit great, wash well, and feel amazing truly validates everything we work toward.
Thank you for your continued support — we’re so grateful to have you as part of our community.
Avoid and go elsewhere
I live in the UK and would urge people to avoid this company. After checking reviews and making sure the products weren't cheap rubbish from China, I placed an order. It took over two weeks to arrive - it turns out the products are sent from mainland Europe. Unfortunately, the two bras I purchased were much smaller than anticipated, so I wanted to return them. Important to note: you have to liaise with a customer service rep to arrange a return. After a week of emailing back and forth (really slow service), I was advised that it would cost £12.99 for me to return the bras. £12.99!!! I would recommend that you spend your money elsewhere. This was not a good experience at all.
ADDED IN RESPONSE TO CELESTE: The price of the return is NOT in your returns policy. Check your own website!
March 16, 2026
Unprompted review
Reply from Celeste D'or Curve
Our products are not shipped from China. UK and EU orders are fulfilled from our European logistics partners, which is why delivery can take up to 10–14 business days depending on location and customs flow. This timeframe is outlined at checkout.
Regarding returns — yes, customers do need to contact support to initiate a return. This is because we issue prepaid tracked labels directly through our system rather than providing a generic return address. This protects both the customer and us by ensuring parcels are correctly tracked and processed.
The £12.99 return fee reflects the contracted international return label and handling cost. It is not standard Royal Mail counter pricing, as it includes cross-border logistics and warehouse intake processing. This fee is disclosed in our return policy prior to purchase and again before a return label is issued.
We understand that sizing online can be challenging, which is exactly why we offer our Perfect Fit Guarantee as an alternative to paying for a return. Many customers choose this option to avoid return costs altogether.
We appreciate feedback and remain committed to being transparent about our policies so customers can make informed decisions before purchasing.
NVBL (no visible bra lines)
This must the first NVBL (no visible bra lines) bra I have ever bought or worn. I am 62 years of age this bra not only provides me with the support and encapsulation I need, but It is also super comfie! Great offer (purchase 2 and get second one 50% off). Fabrication acts like a second skin, flexes with every movement , never digs. Superb quality, great colour offering, what more could a girl want? Loved this bra so much I repeat purchased
March 30, 2026
Unprompted review
Reply from Celeste D'or Curve
This is such an incredible review — thank you!
To hear that this is the first truly “no visible bra lines” bra you’ve ever worn, and that it provides both the support and encapsulation you need at 62, is exactly what we design for. Comfort should never mean compromising on support.
We love that you mentioned the second-skin feel and flexibility — that’s the magic of the fabrication working with your body instead of against it. And a repeat purchase? That’s the highest compliment we could ask for.
Thank you for sharing your experience and for being part of our community. We’re so grateful for your support.
The bras are super soft
The bras are very soft and so comfortable to wear . At first l thought l might have the wrong size but l believe they are ok. I have ordered a different style and waiting there arrival l am hoping these will feel just as good .
April 2, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for sharing your experience!
We’re so glad to hear you’re loving how soft and comfortable the bras feel — that’s exactly what we aim for. It’s completely normal to second-guess sizing at first, especially when trying a new style, so we’re happy to hear they’re feeling right for you now.
We’re excited for you to receive the new style you ordered and hope you love it just as much. If you ever need help comparing fits or styles, we’re always here to guide you.
Thank you again for your support!
Exceptional customer service! Will order again and again!
Love these bras! So soft and comfy. My daughter ordered one but it was a bit bulky for her tiny frame but customer service was incredible and sent me a different size. They were so helpful and kind! It’s nice to see a company truly care about their customers and the experience these days!
March 12, 2026
Unprompted review
Reply from Celeste D'or Curve
This is so lovely to read — thank you!
We’re thrilled to hear you’re loving the comfort and softness, and even more grateful for your kind words about our customer service team. Helping your daughter find a better fit is exactly why we offer our Perfect Fit Guarantee — every body is different, and we truly want everyone to feel confident and comfortable.
It means the world to us that you noticed the care behind the experience. That’s always our goal.
We can’t wait to have you back again — thank you for being part of our community!
I’ve been so impressed
I’ve been so impressed with the customer service, I’d recommend Celeste D’or to anyone!
April 4, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much — that truly means a lot to us.
We work hard to make sure every customer feels supported, heard, and taken care of, so knowing you’ve been impressed with our service is the best feedback we could receive.
We’re so grateful for your recommendation and look forward to welcoming you back again soon!
Excellent customer service
I ordered two products from this site. They have a product guarantee program, meaning that if you are not completely satisfied with the fit, they will send you another size. You do not need to return the original item. That is top notch customer service if you ask me.
April 1, 2026
Unprompted review
Reply from Celeste D'or Curve
We’re so happy to hear that the Perfect Fit Guarantee made your experience stress-free. Our goal is always to make sure every customer feels confident and supported, and knowing that it made a difference for you is exactly why we do what we do.
Thank you again for taking the time to share your experience and for recommending us — we’re so grateful to have you as part of our community!
The bra is very soft and cups seems to…
The bra is very soft and cups seems to be right, but I couldn’t find “gel” in the bra for lift.
Also wouldn’t call it a deep plunge.
I was hoping to have the lift they were advertising.
March 31, 2026
Unprompted review
Reply from Celeste D'or Curve
We’re glad to hear the bra felt soft and that the cups were the right size. Our “jelly” support refers to the internal structured lift rather than a traditional gel insert, so it can feel more natural compared to heavily padded push-up styles.
That said, if you were hoping for a more dramatic lift or deeper plunge effect, we’d love the opportunity to help.
We’ll send you an email to help find the perfect fit for you.
The bras I ordered do not fit
The bras I ordered do not fit. I have requested a HASSLE FREE exchange multiple times over the last week and the amount of hoops I am being made to go through is absurd! I still don't have the replacements and every response is a contradiction. I am extremely unhappy. All I want is to have the bras I purchased exchanged so I can actually wear them!
March 30, 2026
Unprompted review
Reply from Celeste D'or Curve
We’re sorry this experience felt frustrating — that was never our intention.
As per checking, your replacement has been processed replacements for both bras in Large, same colors as originally ordered.
Our goal is always to ensure every customer receives the correct fit, and we’re glad we were able to move this forward for you.
If there’s anything further you need, our team is here to help.
I initially ordered two bras and they…
I initially ordered two bras and they turned out to be a little loose so the kind lady on customer service offered a different style better suited to me, and she was right! They fit perfectly. The service is excellent and the bras are of very good quality, perfect for my shoulders too as the thicker straps don’t leave indents.
March 27, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for sharing your experience. We’re so pleased to hear that the alternative style worked perfectly for you.
Fit can make all the difference, so it’s wonderful to know the recommendation gave you the support and comfort you were looking for — especially with the thicker straps providing relief on your shoulders. That’s exactly what we aim for.
We truly appreciate you taking the time to leave such thoughtful feedback and are so glad you’re enjoying your bras.
Bra’s are super soft and beautiful
Bra’s are super soft and beautiful. Cup size is perfect however the band size is a bit too big not quite a size 10
March 31, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your review — we truly see and appreciate your feedback.
We’re so glad you’re loving how soft and beautiful the bras feel, and that the cup size is perfect for you. If the band is slightly too big, that’s definitely something we can improve for you.
We’d love the opportunity to fine-tune the band so you get that secure, flattering fit that turns this into a full 5-star experience.
Please check your messages and reply when you can, and we’ll take care of the rest right away.
I have had the opportunity to wear my…
I have had the opportunity to wear my Seamless Comfort full coverage jelly bra, it fits well however I just received a replacement bra, for a return on another bra under the perfect fit guarantee and I must say the Wireless Support and lift V-neck mesh bra is my preference now, I am a 36DD and this bra offers more support, I can truly jump up and down in it and not be worried about any spillage from not having underwire.
Thank you Celeste D’or Curve for providing me the opportunity to experience another bra free of hassle and charge to truly find the perfect fit.
April 5, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for sharing such a detailed update on your experience.
We’re so happy to hear that the Perfect Fit Guarantee helped you discover the style that truly works best for you. It’s wonderful to know the Wireless Support & Lift V-Neck Mesh Bra is giving you the extra support and confidence you were looking for — especially as a 36DD. Feeling secure enough to move freely without worrying about spillage is exactly what that design is meant to deliver.
We truly appreciate you giving us the opportunity to make it right and find your perfect fit. Thank you for your trust and for taking the time to share your experience with others.
Great customer service
I ordered two styles of bras and was not completely happy with the deep v one as it didn’t lift as well as the seamless one. Hannah provided me with all the information on how these bras are structured and made sure I was happy and satisfied with my purchase and replaced one of my orders. This company truly makes sure you are happy with their merchandise. Thank you, it was a great experience and communication was top notch.
March 28, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your thoughtful review.
We’re so glad Hannah was able to walk you through the differences between the styles and help you find the one that suited you best. Fit and structure can make such a difference, and we’re always happy to provide detailed guidance to ensure you feel confident in your choice.
It truly means a lot to hear that you felt supported and satisfied throughout the process. Providing clear communication and standing behind our Perfect Fit Guarantee is something we take great pride in.
Thank you again for your kind words and for choosing Celeste D’or Curve.
The company is wonderful but the bra doesn’t work for me
The company is wonderful and they were very helpful when my first order didn’t fit. I received a smaller size but unfortunately, the bra just doesn’t work for me. It does not provide enough separation even with the smaller size. I truly wish it did because the bra is so soft you don’t even feel like you’re wearing anything.
April 5, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your kind words about our team — that truly means a lot to us.
We’re really glad you gave us the opportunity to send a replacement and try to make it right. While we’re sorry to hear the bra still didn’t provide the separation you were hoping for, we genuinely appreciate you giving us the chance to help and for sharing your honest feedback.
Comfort and softness are a big part of what we design for, but we completely understand that support and separation needs can vary from person to person.
Thank you again for your openness and for allowing us the opportunity to assist you. I hope your replacements will be a better fit.
Amazing Customer Service
I felt confident buying these bras from the start, and they turned out to be even better than expected. They’re incredibly soft, comfortable, and still offer great support—I wear them all the time now.
I did happen to order the wrong size initially, but Ellie from customer service was so helpful and arranged a free exchange without any hassle. The smaller size fits perfectly.
I’d highly recommend these bras to anyone who’s unsure—they’re definitely worth it!
April 1, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your wonderful feedback.
We’re thrilled to hear that the bras exceeded your expectations in both comfort and support — that’s exactly what we strive for. It’s especially great to know they’ve become your go-to choice.
We’re also so glad Ellie was able to assist you quickly with the size exchange and make the process seamless. Finding the right fit makes all the difference, and we’re happy we could get that sorted for you without any hassle.
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