Celeste D'or Curve Reviews 2,012

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality and comfort, often describing the bras as the best they've ever worn. Many highlight the excellent customer service, noting the helpfulness and efficiency of the staff in resolving issues and providing support. People are also very satisfied with the ordering process, finding it smooth and reliable. However, some people were dissatisfied with the return policy. They reported difficulties in arranging returns, facing unexpected fees, and experiencing slow responses or a lack of communication when requesting return labels. A few other people also felt that the bras did not provide the advertised lift or support, or that the sizing was inconsistent, making it challenging to find the right fit.

What people talk about most

Product

Customers consistently note positive experiences with product, particularly praising the comfort and fit of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the impressive quality, noting that... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the products... See more

Return policy

Customers had ambiguous experiences with the return policy. Many reviewers expressed frustration with high... See more

Based on these reviews

Rated 5 out of 5 stars

The bras ordered were a bit tight, after liaising with Olivia who picked up my enquiry about exchanging. She ensured that she ran through all required questions to get the correct size before replacin... See more

Company replied

Rated 5 out of 5 stars

Fit, quality, comfort & styles are beyond expectations! Superior customer service! Love, love, love Celeste d’Or Curve bra! The best bra’s I’ve ever worn hands down! I will definitely recommend to... See more

Company replied

Rated 5 out of 5 stars

These, by far, are my favourite jelly bras and I've tried 3 other brands. The straps are wide and comfortable, the support and coverage are perfect, and the light padding is sewn in finally!!! They ar... See more

Company replied

Rated 5 out of 5 stars

What a fantastic shopping experience with an amazing customer service! I ordered two bras the wrong size and I contacted the customer service who couldn't have been any more helpful if they tried. A q... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Most comfortable bras…

These are the most comfortable bras I’ve purchased. Great customer service and speedy delivery

April 13, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your lovely review.

We’re absolutely delighted to hear that these are the most comfortable bras you’ve purchased — that’s exactly what we strive for. It’s also wonderful to know you were happy with our customer service and speedy delivery.

We truly appreciate your support and hope to welcome you back again soon.

Rated 5 out of 5 stars

Lovely fitting Bras

Lovely fitting Bras. I have re ordered and now have 4 Bras including a strapless bra. For many years I’ve been buying bras to fit following a mastectomy. These have not only looked pretty but fit so well and I feel so comfortable wearing them all day. They take a while to arrive but when you open the luxurious packaging they are obviously a much better quality than cheaper versions you see advertised on Facebook (social media) believe me I’ve tried. There is no slippage and you feel like you have a second silky feel skin. I hand wash and they remain their shape and fit every time. Thank you for the best bras I’ve ever purchased.

April 13, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for sharing such a meaningful and detailed review.

It truly means the world to us to hear that our bras have brought you comfort and confidence, especially after your journey following a mastectomy. Knowing that you not only feel supported but also comfortable and confident wearing them all day is exactly why we do what we do.

We’re also so pleased to hear that you’ve come back for more and that the quality, fit, and feel have met your expectations. Your kind words about the packaging and durability are incredibly appreciated as well.

Thank you for placing your trust in us — it’s an honour to be part of your wardrobe.

Rated 5 out of 5 stars

Superior quality, fit, comfort & styles

Fit, quality, comfort & styles are beyond expectations! Superior customer service! Love, love, love Celeste d’Or Curve bra! The best bra’s I’ve ever worn hands down! I will definitely recommend to family & friends. 5 ⭐️ Thank you! Mary L, Florida

April 3, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Mary, this absolutely made our day — thank you.

We’re so happy to hear that the fit, comfort and quality exceeded your expectations. That’s exactly what we work so hard to deliver, so knowing you’ve found your “best bra ever” truly means the world to us.

Thank you for recommending us to your family and friends and for taking the time to share your experience. We’re so grateful to have you as part of the Celeste D’or Curve community.

Rated 5 out of 5 stars

Great customer service

I bought two bras, but the size was too big. I contacted customer service and they sent me new bras in a smaller size, and I could keep the larger ones. I admit, I was surprised I didn't have to return them. I gave them to a friend to try on, and she found them amazing. The smaller size turned out to be perfect for me. The bras provide excellent support for large bust and are incredibly comfortable, like a second skin. They also fit perfectly on the back. I love them and will definitely order more.

April 3, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We’re really glad we could get the sizing sorted for you and that the smaller size turned out to be the perfect fit. That’s exactly why we offer our Perfect Fit Guarantee — finding the right fit should feel easy, not stressful.

It’s also so lovely to hear that your friend loved the bras too. Nothing makes us happier than knowing they’re providing the support and comfort we designed them for.

We truly appreciate you being part of the Celeste D’or Curve community and can’t wait to have you back for your next order.

Rated 1 out of 5 stars

Still waiting for my postage label to…

Still waiting for my postage label to be emailed to me after 4 months of asking. They are still “escalating” the problem.

Just return me the money you have kept for the label please.

April 12, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We’re sorry to see this feedback and understand how frustrating delays can feel.

However, after reviewing our email records, we can confirm that we have been responding to your messages in a timely manner and have continued to provide updates while the matter has been under review.

Return labels are issued according to our returns process, and in some cases may require internal follow-up before they can be released. The delay has not been due to a lack of response from our team.

We’ve reached out to you directly again to ensure this is resolved properly.

Rated 1 out of 5 stars

Misleading cancellation policy - Avoid

I had a nightmare experience with Celeste Dor. I ordered a bra by mistake and used their cancellation service within 14 minutes—well inside their advertised 30-minute window. Despite this, I received an email 24 hours later stating the item was being dispatched anyway.
Customer service persuaded me to accept the delivery, promising they would "rectify" the situation once it arrived. This was a trap. As soon as I had the bra, they changed their tune, claiming that because I had taken delivery, I was only eligible for a refund.
Speaking to their staff was eye-opening. A representative named Julie admitted that orders never actually get cancelled, and another named Sophie agreed that their website is highly misleading. I have an email from Sophie confirmed the misleading wording will be looked into internally.
They push "free exchanges" because they already have your money; the bras are so cheaply made that it costs them next to nothing to send a replacement just to avoid giving you your money back. In the end, after a lot of stress, I only received a partial refund. Looking at other genuine reviews, it seems this "bait and switch" is their standard business model. Save your money and shop elsewhere.

March 20, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We’re sorry to hear that you feel this way and would like to clarify a few important points.

Our cancellation window is not a guaranteed cancellation period. As stated in our policy, orders begin processing almost immediately through our automated fulfillment system. Once an order has entered processing — which can occur within minutes — it can no longer be stopped. This is clearly outlined at checkout.

While your request was submitted within 30 minutes, our system had already begun processing the order. We responded within 24 hours, but by that time the dispatch sequence had already been initiated.

We would also like to clarify that accepting delivery does not remove your right to a refund. Standard return options remain available in line with our published returns policy.

We understand that mistakes can happen when placing an order online. However, customers are responsible for reviewing their cart and confirming their purchase before completing checkout. Once submitted, orders move quickly through our system to ensure fast dispatch.

We categorically reject any suggestion of misleading practices. Our policies are published clearly, and resolutions are offered in accordance with those terms.

Rated 5 out of 5 stars

Seriously the best customer service…

Seriously the best customer service ever!!!!! Shout out to Emily, who was very understanding and helped me through ordering my product.
I don't think I'll go back to a regular bra anymore, the fit is perfect, so comfortable around the shoulder area, no nasty marks or scars. ☺️

April 3, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

This made us smile — thank you so much.

We’ll be sure to pass your kind words on to Emily. She truly cares about making sure every customer feels supported, so this will mean a lot to her.

We’re also so happy to hear you’re loving the comfort and shoulder support — no digging, no marks, just an easy, second-skin fit. That’s exactly what we aim for.

Thank you again for your support. We’re so glad you found us.

Rated 2 out of 5 stars

Not for the bigger chested girls.

The bra is very soft and maybe it works well for with women with smaller boobs, but in my case I’m a 38DDD and they did not provide much support. My boob would come out from the top. I really wanted to love this bra.

April 8, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for sharing your honest feedback.

We’re really sorry to hear the support wasn’t what you were hoping for, especially as a 38DDD. That’s absolutely not the experience we want for our fuller-bust customers.

We’ve just sent a request to you to gather a few more details about the fit so we can properly look into this and help find a better solution for you. If you’re able to reply to that message, we’d truly appreciate it — we’d love the opportunity to make this right.

Rated 5 out of 5 stars

Happy Customer

I recently purchased two bras from Celeste d’Or, and I couldn’t be more pleased with the experience. The quality of the bras is exceptional—comfortable, well-made, and beautifully designed.

What truly stood out, however, was the outstanding customer service. I initially ordered the wrong size, and the team was incredibly responsive and helpful in making sure I received the correct fit. The entire exchange process was seamless, hassle-free, and handled with genuine care and professionalism.

It’s rare to find a brand that delivers both high-quality products and such attentive customer support. I will definitely be purchasing from Celeste d’Or again and highly recommend them to anyone looking for both comfort and confidence in their purchase.

March 24, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for this beautiful review.

We’re absolutely thrilled to hear that you’re loving the quality and design of your bras — but even more so that you felt genuinely supported throughout the exchange process. Making sure every customer feels cared for and confident in their purchase is incredibly important to us.

It means a lot that you noticed the professionalism and responsiveness of our team. We truly do our best to make every experience seamless and stress-free.

Thank you again for your recommendation and for choosing Celeste d’Or. We can’t wait to welcome you back.

Rated 5 out of 5 stars

Great customer service

Great customer service, the L size were too big so I had them replaced by a medium size, the exchange was smooth thanks to Sophie's help.

April 11, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your kind words.

We’re so glad to hear the exchange process was smooth and that the Medium turned out to be the right fit for you. I’ll make sure Sophie sees your shoutout — she’ll be so happy to know she could help.

We truly appreciate you taking the time to share your experience and for choosing Celeste D’or Curve.

Rated 5 out of 5 stars

I had had some issues with a bra and I…

I had had some issues with a bra and I am delighted with the service I received from Sophie! Great customer service and resolved my issue!

April 11, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for sharing this.

We’re sorry to hear there were initial issues, but we’re so glad Sophie was able to step in and get everything resolved for you. Providing supportive and responsive service is something we truly care about.

We really appreciate you taking the time to leave this review — it means a lot to our team.

Rated 5 out of 5 stars

Amazing products, extraordinary service

Amazing products, extraordinary customer service!
The bras are so amazing that I ordered a gift for my mum as well. I needed changes of size and style in two different orders and the way it was handled by the team is flawless! Gives you the peace of mind in online bra shopping. Thanks Team!

April 11, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for this incredible review.

It means the world to us that you loved your bras enough to gift one to your mum — that’s such a compliment. We’re also so glad the size and style changes across both orders were handled smoothly. That peace of mind when shopping online is exactly what we aim to give every customer.

Thank you for trusting us and for being part of the Celeste D’or Curve community.

Rated 5 out of 5 stars

where do i start …SUPER SERVICE ….

where do i start …….. i have been SUPER HAPPY with this company , olivia has been AMAZING the customer service , 10/10
to be honest, I’ve never experienced this with anybody else before.
They couldn’t do enough sent out three New bras. I was so happy even my friends are ordering from them..
HONESTLY THEY KEPT IN TOUCH. I MADE SURE TO GET IT ALRIGHT WILL DEFINITELY BE BUYING FROM THEM AGAIN. WELL DONE AND THANK YOU 🙏🏻

April 11, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for this incredible feedback. We’re absolutely thrilled to hear how happy you’ve been with your experience. Olivia will be over the moon reading this — she truly goes above and beyond for our customers.

Knowing you felt supported, kept informed, and genuinely cared for means everything to us. And the fact that your friends are now ordering too? That’s the biggest compliment we could ask for.

Thank you again for your trust and your enthusiasm. We can’t wait to welcome you back.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I order L bras and they were quite snug. Typically, I am a size 38C. I requested an exchange and the customer service rep, Hannah, was very thorough and helpful with reviewing and resolving my request. I sized up to XL in my preferred Deep V style, in addition she made a recommendation that I’m looking forward to trying as well given how comfortable these bras are. I love the material, style, and comfort. Repeat customer, for sure - based on my experience with their staff alone!

April 2, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We’re so glad Hannah was able to guide you through the exchange and help you find a better fit. Sizing adjustments can be tricky, so it’s wonderful to hear you felt supported and thoroughly looked after throughout the process.

It’s also lovely to hear how much you’re enjoying the material, comfort, and Deep V style — and we’re excited for you to try the recommendation as well.

Your continued support truly means the world to us. We’re so grateful to have you as a repeat customer.

Rated 5 out of 5 stars

Great bra - glad I took the plunge to try it!

I was so excited to try this bra out, and for the most part, I’m loving it. Once I’d received it, I was going to order a couple more in other colors and styles, but I almost wish I could order one size smaller but they’re not made in xs. I also wish the strap was a little wider where it crossed my shoulders because that’s where I get so much tension from and this design starts tapering right there. But all in all I love it!

April 1, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for taking the plunge and giving us a try — that means a lot.

We’re so happy to hear you’re loving the bra overall. Feedback like yours is incredibly helpful, especially around sizing and strap design. We completely understand how important shoulder comfort is, particularly if that’s where you tend to hold tension.

I’ll be sure to pass your comments about offering an XS and adjusting the strap width along to our product team. Thoughtful insights like this genuinely help us improve.

Thank you again for your support — we’re so glad you found something you love.

Rated 5 out of 5 stars

Lovely, soft & comfortable but supportive everyday bras

Lovely, comfortable bras. Great customer service too. Ordered the wrong size, but Olivia from customer services was really responsive and efficient - replacements arrived quickly. Happy customer who would definitely recommend

April 11, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your lovely review.

We’re so happy to hear you’re enjoying the comfort and support of your bras — everyday comfort is exactly what we aim for. I’ll also be sure to pass your kind words on to Olivia. She’ll be thrilled to know she could help make the exchange process smooth and efficient for you.

We truly appreciate your recommendation and your support. So glad to have you as part of our community.

Rated 5 out of 5 stars

Comfort without the compromise

I ordered two bras, one I was unfortunately spilling over the top but after contacting a very quick and extremely helpful customer service, I have a new one being sent my way completely free..! With expert advice we have gone for another style.
The second one I wore on a city break and can say it has literally changed my life - wired bras were crippling me. I have never found a non wired bra that gives you lift.
You can’t even feel that you are wearing a bra.
Overall comfortable and looks great. Now my go to bra company
I have a natural big bust on a smaller frame (so hope this helps)
Thank you to a fantastic company..!

April 4, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

This is exactly what we love to hear — comfort without compromise.

We’re so glad you reached out so we could help find a better style for you. That’s what we’re here for, and it’s wonderful to know the new one is on its way and that you felt supported with expert guidance.

Hearing that one of our bras changed your city break (and freed you from wired discomfort) truly makes our day. Lift, support, and that “barely there” feeling is exactly what we design for — especially for fuller busts on a smaller frame.

Thank you for trusting us and for sharing your experience. We’re so happy to be your new go-to bra company.

Rated 5 out of 5 stars

Perfect fit guarantee

I purchased two bras, when they arrived they were too big. I reached out to Celeste D’or via email about exchanging for a smaller size, they responded within a few hours and arranged for two new ones to be sent free of charge. Didn’t even have to send back the ones I had originally purchased. I think this is an amazing service they offer and they were super easy to deal with. Thank you!

April 10, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for sharing this.

We’re so glad we could quickly get the right size on its way to you and make the whole process easy. That’s exactly why we created our Perfect Fit Guarantee — finding your perfect fit should feel simple and stress-free.

It means a lot to hear that you found the service amazing and easy to deal with. We truly appreciate your support and your kind words.

Rated 5 out of 5 stars

Great bras and free replacement

Great bras and the free replacement for fittings was actually so helpful when one didn’t fit. I gifted it to a friend and got a free replacement!

April 11, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for your wonderful review.

We’re truly glad to hear you’re loving your bras and that the Perfect Fit Guarantee made the process easy for you. It’s important to us that every customer feels supported and confident, and we’re so pleased the replacement option worked exactly as intended.

It’s lovely to hear you gifted the first one to a friend as well.

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

I never have such a comfortable bra…

I never have such a comfortable bra before. I was waisted my money till I saw the ad on instagram and wanted to give a try. I ordered two ,when I got them due to the fit and fabric ,I ordered more. Plz plz save your money , not spending them somewhere else …

April 1, 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for this amazing review.

It truly means the world to us to hear that you finally found a bra that feels this comfortable. Taking a chance on something you saw online isn’t always easy, so we’re especially grateful you decided to try us — and even more grateful that you came back for more.

Knowing you love the fit and fabric enough to reorder is the biggest compliment we could receive.

Thank you again for sharing your experience.

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