Celeste Adore Reviews 805

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 664 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the beautiful and high-quality products, often noting that the jewelry exceeds expectations and is even more special in person. Many appreciate the excellent customer service, highlighting the team's responsiveness, helpfulness, and personalized communication throughout the ordering and delivery process. The quick delivery times are also frequently praised, with many receiving their orders faster than anticipated. However, some customers experienced significant delays with their orders, particularly around peak seasons like Christmas, and felt that delivery times were misleading or not clearly communicated upfront. A few people were also dissatisfied with the quality of certain items, finding them to be thinner or less like the advertised images, and some noted issues with the design of personalized items or the practicality of clasps.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the beautiful and stunning jewelry,... See more

Quality

Users describe positive interactions with quality, often praising the stunning and beautiful jewelry, with... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the quick delivery times, with some... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast shipping and timely arrivals,... See more

Customer service

People report positive experiences with customer service. Many customers praise the amazing, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer services. Above and beyond! Beautiful, quality product. Would highly recommend! My daughter purchased a gift for me but it didn’t just suit me. We contacted them to explain. T... See more

Rated 5 out of 5 stars

I didn’t receive my order in time for Christmas and that was completely my own fault as I hadn’t read the delivery times properly on the website. What made all the difference was the care and commun... See more

Rated 5 out of 5 stars

I ordered two personalized name necklaces and I’m happy with my purchase. The delivery was quite fast, which is a big plus. I don’t have much long-term experience with them yet, but they will be worn... See more

Rated 5 out of 5 stars

Lovely jewellery at a great price with amazing customer service. I got in touch to check delivery timescales as the piece was for my sisters birthday. They advised they would make the delivery a... See more


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer

Written by the company

Celeste Adore | Personalised Waterproof Jewellery with a lifetime replacement guarantee, loved by thousands of customers worldwide.

Lifetime Guarantee

Waterproof & Tarnish-Free Jewellery

Crafted from premium materials, every Celeste Adore piece is designed to last a lifetime. Our jewellery is 100% waterproof, tarnish-free, and hypoallergenic, so you can wear it every day with confidence.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

805 reviews

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Replied to 65% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Beautiful and affordable jewellery

Beautiful and affordable jewellery . The buy one get one offer was such a steal! I wish though it was packaged a little better as I gave one item to my friend and the box was a little creased. Could do with some better looking packaging and not sure if there was a gift wrap option. Also delivery took a little longer than expected but overall great customer service and jewellery

April 12, 2026
Rated 5 out of 5 stars

What an experience

What an experience. I have never received such phenomenal customer service before from a small business. Not only am I delighted with my stunning pieces from this company I am blown away by the owner and her team who have been in touch with my throughout the process. Definitely ordering more and couldn’t recommend enough! Thank you Stephanie and team.

April 11, 2026
Rated 5 out of 5 stars

Beautiful jewellery

Amazing jewellery bought a couple of bracelets at xmas for gifts and two for birthday gifts this month they are beautifully made comes with elegant box for gifts I highly recommend this firm my family and friends always comment on how delicate and elegant the jewellery looks when I wear it thank you Celeste Adore I look forward to ordering more products

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely jewellery at a great price with…

Lovely jewellery at a great price with amazing customer service.

I got in touch to check delivery timescales as the piece was for my sisters birthday. They advised they would make the delivery as a priority. It arrived within 5 days of ordering when the timescales are 4 to 8 business days.

100% would recommend Celeste Adore.

April 11, 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery, great communication and received two really pretty necklaces, very happy and will definitely purchase again

April 8, 2026
Unprompted review
Rated 3 out of 5 stars

Fast shipping but not as expected

Fast shipping however wrong item was received. As it was a personalised item, the correct one was made and shipped free of charge. The other necklace I ordered wasn't as dainty as I expected.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Bracelet

Bracelet broke and customer service was brilliant, I cannot fault them in any way. I wish all companies could have such a lovely customer support/care

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Just Amazing

I ordered two personalized name necklaces and I’m happy with my purchase. The delivery was quite fast, which is a big plus. I don’t have much long-term experience with them yet, but they will be worn by teenagers, so I’m sure they’ll be well tested .
The only thing I would change is the clasp, it’s not very practical. A different type of fastening would be better. Overall, a positive first impression!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

✨ My Second Piece from Celeste Adore……

✨ My Second Piece from Celeste Adore… and I’m Obsessed! ✨

This is my second piece from Celeste Adore, and let me tell you… I’m officially in love! 😍

I have very sensitive skin, and most jewelry usually causes irritation or discomfort — but not with Celeste Adore. I’ve been wearing my pieces daily, and my skin feels perfectly fine. No redness, no itching… just beautiful jewelry I can actually enjoy! 🙌

The quality is truly next level. These pieces are water-resistant, durable, and still look as stunning as day one. ✨ I don’t have to worry about taking them off constantly, which makes them perfect for everyday wear.

And the best part? Everyone asks me about them! 💬 The designs really stand out and add that special touch to any outfit — whether casual or dressed up.

I honestly can’t wait to order more pieces. Celeste Adore has quickly become one of my favorite jewelry brands! 💖

April 3, 2026
Unprompted review

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