Celestolite Reviews 207

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

On June 8, 2025, me and my siter went to Women's Show in Red Deer, Alberta, Canada. We were introduced by a guy named Adam about this magic Celestolite Estrella Anti-Wrinkle Syringe. He tried under ou... See more

Rated 1 out of 5 stars

Please can someone give me a valid address l have paid almost £1000, they’ve scammed me, single mother of two and they owe me two treatment kept calling just to find out shops are closed with no em... See more

Rated 1 out of 5 stars

Celestolite was SmoothYou until it went into liquidation as did their Elevatione Time Stops that they didn't have a license to use the brand name. So many women have been scamned. My contract was si... See more

Rated 1 out of 5 stars

Like everyone else here writing an honest review here, my own experience of Celestolite (in Victoria, BC, Canada) is one of being manipulated, misled and groomed by false advertising being delivered b... See more

Company details

  1. Wellness Center

Information provided by various external sources

Celestolite is a 21st century skin care line which features powdered meteorite from authentic celestial bodies to produce heavenly results. This 'stardust' powder is believed to have hydrating and skin-renewing qualities from the high-silicone and mineral-rich meteorites. The future of your skin starts today. Look beyond conventional skin care routines and find a truly out-of-this-world experience with Celestolite.


Contact info

1.2

Bad

TrustScore 1 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Con - chat up

Westfield Shopping Mall. A stand set up to pull in women/men of a certain age. Despite saying I was happy with my skin, a fabulous young man proceeded to take me through a ritual rejuvenation breakthrough. The eye cream Celestiolite does work but has not lasted and it wont last a year. (12 grammes) I bought it for £120. I must have been mad! But the sales pitch is very convincing. I was taken through another device for stimulating collagen production and various other lotions and potions were piled on and the total price for it all would have been £750 and I was told it would normally be £2,000. The man was so convincing I believed him, he even took me to the cash point to get the money. Thank Gawd the bank refused the payments. What can I say. I'm a mug for doing this. The electrical device he tried to sell me for £250 is £18.99 on Amazon. I also was asked to sign a receipt saying I could not bring the product back. I'd had a few drinks and was feeling down. He seemed so kind and friendly and genuine. It's a lesson for the future it can happen to anyone but it happened to me. Please dont do it!

August 21, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

I paid for £2700 for 14 treatments with…

I paid for £2700 for 14 treatments with this company but did not receive the full service. I tried many times to book my next appointment with no success. I've heard that they move to another address but the building does not exist. Please don't be the next victim.

August 15, 2020
Unprompted review
Rated 1 out of 5 stars

Run don’t walk!

Run don’t walk!

I was in Victoria at Hillside Mall yesterday and was approached by a very handsome young man named Jonathan who proceeded to chat me up and claimed that I looked fabulous despite the fact that I told him I’m 54 years old and don’t use any face products at all other than sunscreen and plain soap and water. He lured me into the store probably because I was flattered that he thought I was attractive which is really pathetic. Then he sat me down in the chair and proceeded to apply some sort of mask that would allegedly clear out my pores and make me look 24 years old again. What I didn’t appreciate was that even though we are experiencing the pandemic he kept removing his mask and wanted me to remove my mask so he could look at my face. He also applied the cream to my wrist without any gloves which I thought was kind of gross. After about 15 minutes of sweet talking me and telling me that my life would be changed forever if I were to purchase these products he named the price for a small jar of this mask stuff which was $200 and he would throw in another jar of some sort of cream for free if I purchased this stuff. When I said that that was way out of my price range he then proceeded to knock the price down to $90 if I promised to come back by the end of his shift at 6 o’clock. He was very charming and exceptionally handsome along with his coworker but I didn’t appreciate the hard sell and the guilt trip he was giving me about how I was not taking care of my skin. I ascertained that he was an Israeli who was born in South Africa not that it matters but I noticed someone else above mentioned that they hire people from these regions. He certainly was a good salesman but ultimately I was able to walk away without parting with any money. But I just got a really weird vibe being in there and I’m sceptical to begin with and these products, while packaged very nicely, are certainly not worth the exorbitant price they are charging.

I don’t know how long the store has been in Hillside Mall —- it’s called “Jelessi,” I believe but I have a hard time believing that anybody during this time of social distancing and economic unrest would be able to justify this sort of expense. It was nice hanging out with gorgeous men for a short while but it certainly wasn’t worth the cost of purchasing their products.

I would caution anybody approached by Jonathan or his friend at the store in Hillside Mall to think twice before they are lured into the shop and talked into parting with their hard earned money.

August 10, 2020
Unprompted review
Rated 2 out of 5 stars

Never again!!

I was approached at Fashion Show Mall in as Vegas for a demonstration. The ladies were quite the sale folks and I bought this Celestolite syringe product. It really works but I am very disappointed that mine didn't last one year as promised. I used the tiniest bit as that was all I really needed and the tube was near empty within 6 weeks. My husband unscrewed the tip to reveal what was left. I really wonder just how full the tube was originally! I was warned not to ever by the product from any resellers as they may not have the same product or unfilled syringes. Personally I feel I was scammed into a high priced product.

I have emailed them twice only to receive a "we will get back to you in 1-2 days". This is the record number for my case is #183917.

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

The product was represented to contain…

The product was represented to contain stem cells, to justify a $600/price. It contains none. Stem Cells was mentioned about 15 times during my "free facial." As customers below mention...I was overcharged. They tried to tell me after the facial they had said $700. It is a complete SCAM organization. Consumers need to reach out to 20/20 so the nation can be warned of their many differently labeled products with the same selling scam. Celestolite, Lavelier and others. Also file complaints with the federal trade commission, Better Business Bureau, and it's very important to file a complaint with your state attorney general.

June 11, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Dishonest Company

I too have been fooled by this Celestolite company. I have a long story but in short, I too cancelled my payitmonthly account. I advise anyone to check all details. I plan to seek legal advice. I will be sending details to payitmonthly. We are stronger as a group that is armed with facts (holding back the anger). Does anyone want to share details?

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

These salespeople for these products…

These SCAMMERS are devoid of soul and conscience. Their bottom line is money. No matter the cost they will lie, cheat, pressure you into buying these worthless products. Don’t fall into the trap of these money hungry lowlifes and stand your ground. You are perfect no matter what! Celestiolite is a scam - “NASA” my butt! Especially the Canada Resveralife Erin Mills sellers you know who you are you bunch of money hungry trash! All the things you did to get money from your fellow humans, it will come back at you one day, the end does not justify the means... remember that. To all the consumers, search before buying, there is no miracle drug or cure for age and we must accept it as it is, if you must buy, research first always! Don’t trust anyone at face value and do not take any free samples from anyone nor give out your personal information. Literally these evil people would not let me leave their store.

May 26, 2020
Unprompted review
Rated 1 out of 5 stars

Crooks

Crooks - do not deal with these thieves. Overcharged me then wouldn't refund my money even when I returned the product. PRAIRIE SALES IS CROOKED.

May 17, 2020
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

These people are representatives for CELESTOLITE LTD - , a beauty company that actively engages in dishonest, unethical business practise. They manipulated me into signing a contract with vague information about what the consequences of signing the contract would be. At first, they appear to be a small business with good customer care and quality products, but they are NOT. Signing the contract led to them taking money from my bank account every month, totalling up to almost £2000. When I sought after the cancellation of the contract, they threatened me with legal action and a constant reminder of how cancelling the direct debit would cause a bad credit record. I am sickened that this is what some representatives have become: dishonest, money-hungry agents who are ignorant to unethical business practise. All the emails I have sent to CELESTOLITE LTD - regarding this issue have been ignored. More importantly, the facial treatment they gave me isn't what was advertised, it had a terrible effect on my skin and caused rashes. CELESTOLITE LTD - ARE SCAMMERS. Every so often, they change the name & location of their business when people start calling them out for scamming. PayItmonthly Flexp are the ones taking the money on CELOESTOLITE's behalf, both companies work hand in hand and should not be trust. FRAUDS! I wish the government can review these two companies & what they are doing to people!

March 26, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

SIMPLY IT WAS A BIG SCAM

SIMPLY IT WAS A BIG SCAM. Very rough sales techniques and the products are not delivering any results and the treatments either. The packages, products and treatments are expensive and not of the value whatsoever.

March 10, 2020
Unprompted review
Rated 1 out of 5 stars

big scam, I cancelled my DD

Guys has any one else cancelled DD. I’ve done this while ago and now Pay it Monthly company is chasing me for the money. I am wondering if anyone else has the same problem.
CELESTOLITE is the worst scam ever, please don’t fool yourself like I did and many others below.

March 9, 2020
Unprompted review
Rated 2 out of 5 stars

keep your money in the bank

Please please people do not spend your hard earned money on this product. Yes, it works for the moment. The eye puffiness will go away almost instantly but the effects will only last for several hours long enough to get you through an event you want to look nice for. Actually if you apply it before you go to bed you will never see that it even works because by morning time the puffiness will have returned. I know I tried it both ways applying it at night I saw results before I went to bed but it was gone in the AM at least when you use it in the day time you can see results for a few hours . No way is this a once a week product it’s more like a daily use product $$$. I wish I hadn’t brought this on an impulse but instead read the reviews 🙁

March 2, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

What they send you home with is NOT what they sample on your face!!!

I was in the Galleria mall in Las Vegas waiting on my girls to finish their shopping when I passed the kiosk selling ceIestolite. The salesman put the product under my eye it tingled and i felt the tightening and then looked in the mirror and it was an amazing difference, so I bought the product. When I got home and put the product on there was no tingling, tightening, or any change. I tried it the next week and still nothing. It is not what they put on you when sampling it!!! Do not buy it because you can't return it and it doesn't do what they claim it's supposed to! WASTE OF MONEY!!!

February 24, 2020
Unprompted review
Rated 1 out of 5 stars

I went to a mall in Lafayette and bought a nightmare home

I went to a mall in Lafayette, LA one day and on my way back home I was stopped by a young sale girl. She offered me a skincare product which guarantees to remove wrinkles under my eyes. I tried to walk away but she insisted I tried the product free. When I kept refusing she signaled a young man and he then asked me to come to the booth and have a look. So being so nice not to ignore I sat down then the young girl applied some cream under my eyes and after 5 minutes she brought me a mirror and show my face on it and it was amazing off course to see my wrinkle disappear.

To see my excitement the young man started his business speech and showed me the so called miracle product called Celestolite. He then told me how much it cost and explained how long it would last to have a wrinkle free face without surgery. In short I kept saying no, it's too expensive, then from $600 down to $100 per tube.
I had no idea how I got so stupid and paid him the money.
I got home and felt my face was itching and burning, around my eyes, which had the eye cream they applied on to.
After two days I still suffering from the itch. I tried to return it and get my money back but they refused and said It's no return policy. I retuned the product anyway, but still they refused the refund. I should have looked at their return policy before I paid him. It was a bitter lesson and expensive too. I'm shouting at you, the
Supreme Premier business owner, stop tricking people for our money!

February 21, 2020
Unprompted review
Rated 1 out of 5 stars

The biggest mistake ever

I am paying £2000 for treatments and products which never made any difference and like other people here They put me under pressure to buy their package, I feel so stupid now,
I finished my sessions and absolutely with no difference, still have to pay them £1000 by direct payments,,, so I was thinking to ask if anyone knows if there is a legal way to complain or stop paying them more? Thanks :(

February 18, 2020
Unprompted review
Rated 1 out of 5 stars

Mars Wrinkle Correcting Solution Very Disappointing

I purchased this product on January 9, 2020, at a kiosk in the Red Cliffs Mall in St. George, Utah. When I saw the result from the saleswoman's application to my eye bags, I was thrilled. But the results at home have not been anywhere close to the same. Also, I paid $300 for the product and they will only "exchange" the product if I'm dissatisfied. They do not offer a money-back guarantee. When I googled the product, I found that the online price is $150 with a money-back guarantee. So I've learned two lessons. If it sounds too good to be true, it probably is. And never purchase a product from a kiosk in a mall. Do online research first.

February 12, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Celestolite Canada in Victoria, BC: BUYER BEWARE!

Celestolite has since moved across the globe to relocate to VANCOUVER ISLAND, British Columbia, in the small city of Victoria, likely hoping their dubious reputation and unscrupulous history of high~pressure sales~swarming wouldn’t catch up with them so soon.

Reading these reviews, the tactics are the same; bait and hook aging women who feel vulnerable about their skin with generous showers of free gifts, free facials, undivided attention (while fishing for clues about your financial willingness to ‘invest in yourself’) emotional validation, and some kind of special, exclusive deal that only YOU are privy to because they have a ‘good feeling about you’. Such women are an easy target for commission sales manipulation by way of mild flirtation and pampering.

DON’T BE DUPED to spend your money, fellow Victoria folks. These “beauty” products have many questionable fillers and only trace amounts of their sensational ingredient ‘meteorite powder’ which is all talk no action. It’s the glorified hype ingredient that makes you think you’re buying an elite product.

And the other product they sell in conjunction with Celestolite skin care is a “medical device” called AVOLOGI, which seems to have a crazy retail range anywhere from $1200~9000 for their Eneo line, so who really knows how much it actually costs to produce. If one retailer can say, ‘I’ll sell it to you for $2000.00 when Amazon sells it for close to $10,000 you know something slippery is going on. Such a discrepancy is ridiculous!

Celestolite staff continue to be Israelites on work visas who are handsome and smooth~talking yet know little to nothing about the local community and the good people they’re ripping off, which makes it easier for them to con and scam those they don’t actually give a *#%t about.

Claiming to be a *spa*, there is only a recliner chair (in poor condition, too) seated behind a flimsy room divider positioned in front of a large screen TV so you can lie there and watch an infomercial on AVOLOGI technology. This is no
Spa, it’s the next stage of sealing the deal, not really about pampering you at all but getting you to let your guard down enough so you can be screwed out of your money. The free facial is just a seduction technique to get you to spend more freely as a return customer. The store itself is a display case; a bunch of shelves with product, likely a lot of empty boxes.

Celestolite’s “sister” rebranding store here in Victoria is JELESSI, currently located in Hillside Mall.

Still wondering about Celestolite? Google “How Celestolite Uses Fake Google Reviews and Scams You”.

This company preys on naïveté, ignorance and blind faith so word~of~mouth educating/informing others BEFORE money is spent is the best defence against this kind of financial swindling.

February 11, 2020
Unprompted review
Rated 1 out of 5 stars

Want my money back

I have had the same problem with trying to make an appointment since December 2019. I sent emails to the company advising that I hand been calling the Kings Road number but was ringing out. Eventually I received an email saying the Kings Road Branch was closed. Emails went back and fourth I requested for my calls to be returned this never happened. I then decided to cancel the DD. Got an email from finance company saying if I do not make the payment this would affect my credit rating. Needless to say they were not interested in the reason I cancelled. The finance company gave me a mobile number, I managed to speak with someone to make an appointment for today. I've been call this company for two days to check the time, keeps going to voicemail and I am unable to leave a messages. So fed up with the time money I've wasted.

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

Total scam - business does not exist

Hi everyone. Unfortunately I had the same awful experience as people below. Paid £1000 upfront for treatments last year, And after months of trying to get in touch, eventually walked by the kings road venue a couple of weeks ago only to find it was boarded up with note saying it had been seized by the landlord. I was horrified. I felt so stupid and guilty because as many say below, it didn’t feel right at the time I was paying and I don’t know why I went through with it. Very aggressive sales pitch but I guess I was made to feel like I was getting a deal. Awful.

I fortunately made my payment by credit card, and managed to get my credit card company to investigate and hopefully refund the money.

I would suggest getting in touch with your banks who will be able to stop the direct debits, and maybe even investigate and get some money back for you.

When I did some digging myself - the company that took the money from my account ISO marketing Ltd is registered in Hendon as a designer shoe wear company.... total scam.

Am so sorry to hear how many people have been in the same boat. Hope your respective banks can help you.

February 6, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look