While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Still haven't received the phone I ordered 11 days ago, the tracking system Cell Crazy use is the Shop app which tells me nothing and Cell Crazy have not responded to my emails chasing, would definite... See more

Rated 5 out of 5 stars

Parked easily outside their small tidy unit on Slough Estate.Handed over phone for battery replacement & took seat in pleasant uncluttered premises.Phone returned to me in less than 30mins working f... See more

Rated 1 out of 5 stars

Beware they operate under Cell Crazy and FoneGiant. Ordered phone which did not arrive despite several request for update with them. Palming off phone calls and emails. Eventually given upgraded phone... See more

Rated 5 out of 5 stars

These guys are superb, I handed in two iPhones and within 30mins both were returned back to me with brand new screens. Furthermore, Cell Crazy offers a 12 month warranty on all its repairs, this give... See more

Company details

  1. Phone Repair Service

Information provided by various external sources

Mobile Phone repair, Based in Slough Cell Crazy provide end to end service and repair solutions for domestic and corporate. All types of customers. 10 years aiming to achieve the best quality! Founded in 2011, Cellcrazy is a high tech brand specialising in the express repair of smartphones tablets and computers. At Cellcrazy, we repair a huge range of devices from iPhone, iPad, Samsung Galaxy, HTC, Sony Xperia, Lg, Google and much more. No matter what the fault is the chances are we can fix it for you, we repair all Faults such as Screen Repairs, Charging Port repairs, Battery Replacement, Liquid damage and many more. This is our promise to our customers. You can rest assured that your personal data will remain secure at all times and that the repair will be carried out to the highest standards by our high trained and accredited technicians. Our 12-month warranty gives you the peace of mind that we will deliver on this promise. We continually look to find was to improve our service to our customers in an effort to future establish ourselves as the market leader. With over 100,000 happy customer served to date, we are on our way to improve our service.


Contact info

3.3

Average

TrustScore 3.5 out of 5

725 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Sold iPhone 8 - Payed Quoted Price - Fast

Sold my iPhone 8 with Cell Crazy, even with delayed postal service they turned around the sale in a few days from me posting my phone.

Paid as quoted, great customer service.

Great way of selling old phones.

Will definitely use them again when it comes around to swapping phones.

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, I Ordered iPhone X in very good condition for my daughter it arrived after 5 days well packed in it’s original box and with a free case, phone looks very clean like new and my daughter is over the moon now. I will definitely recommend them to friend’s and family. 👍👍👍👍

June 5, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic Service

Super easy to use. Within 4 days of accepting the price offered (which was the highest out of all other companies!) the money was in my bank. The owner kept me informed throughout, letting me know when my device had arrived, that all was ok and then to confirm they had made payment. Have recommended this company to all of my friends.

May 31, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding service from Cell Crazy

Outstanding service from Cell Crazy.

Not only were they the most competitive in the amount my old handset was worth compared to others , they also turned payment around within 24hrs of me sending my phone. Thank you 😊

May 28, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service, arrived super fast

Cell Crazy were absolutely amazing, I'd just had a really bad experience with another online electronics retailer and the difference could not have been more obvious. I ordered a 64GB Samsung Galaxy A50 from their website and the next day I received a call from Cell Crazy explaining that they had a supply issue and would instead be sending me a 128GB model for no additional cost! If that wasn't impressive enough, they called me back again later apologising that the 128GB model wasn't available either, but instead they'd be giving me the upgraded model, the Samsung Galaxy A50S, again for the same price as my original order. Each time they were extremely polite and friendly, profusely apologised, and asked for my colour preference of the available options. Delivery was prompt and the phone came in perfect condition with a screen protector already applied which was great because I hate putting on those dang things. Cell Crazy were wonderful and I cannot recommend them enough, and I want to thank them for their fabulous customer service!

May 23, 2020
Unprompted review
Rated 5 out of 5 stars

iPhone XS Max

Very pleased with my iPhone XS Max in pristine condition from cellcrazy. A few visible scratches however very happy with the service and product.

May 23, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Just what I ordered.

So happy with my phone. I bought a pristine iPhone 8 Plus. When it arrived there were a couple of visible chips on a corner but I spoke with someone and was reimbursed £15 and I’m still extremely happy with the product.

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

I wouldn’t go anywhere else to have my repairs done. They are friendly, quick and efficient

May 22, 2020
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look