Phone Doctor Reviews 

130
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Called up in the morning and everything sorted by the evening. Fantastic service in helping power up my old phone which had a charging issue and then supported transferring all the data to new phone... See more

Company replied

Rated 1 out of 5 stars

Unfortunately there is no lower than one star. I bought a new phone and on the same day bought a phone cover for it from the phone doctor on 17/09/2026. I noticed a few days ago it started falling a... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Toni. He repaired the baseband circuit in my phone at a reasonable price—whereas most specialists suggested buying a new device because micro-soldering requires a high level of expe... See more

Company replied

Rated 5 out of 5 stars

Familiar with iPhone repairs but couldn’t fix an IC chip issue. Spoke to Tony before I paid online to confirm I could get a fast turn around. Dispatched Tuesday afternoon, returned early Saturday. Gre... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

Phone Doctor is a professional phone and tablet repair center. We offer same day repair service. Most repairs can be done within 30 minutes. All of our repairs come with a 12 month warranty. No fix no fee!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.4

All reviews

(130)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I took my phone back in a couple of days after a battery change as I noticed problems with the sound. Shah found the problem and fixed it promptly with no extra charge

April 22, 2023
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Rated 5 out of 5 stars

Great service all round

I was going to throw away my smashed Honor 10 lite, but had a quick look online to see if it was worth saving.

I eventually found Phone Doctor and have been delighted with their service. Great price, excellent communication and the phone arrived back good as new.

November 26, 2022
Rated 5 out of 5 stars

Excellent quality and service

My Samsung S9 wasn't charging and I assumed I needed a new battery, but a quick consultation on the chat line informed me that the problem was with the charging port (i.e. half the price of a battery).
Sent the phone off and 6 days later (including a weekend and postage) my phone was back in perfect condition.

November 18, 2022
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Rated 4 out of 5 stars

Battery and back plate replacement for…

Battery and back plate replacement for a Samsung Galaxy S8;
Great work at a reasonable cost. Only flaw was a need to prompt for updates but otherwise very good. Phone was returned securely packaged and fully operational.

September 19, 2022
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Rated 5 out of 5 stars

Took two Crafty+ vaporisers (worth…

Took two Crafty+ vaporisers (worth £400) with the same fault, both deemed irreparable by the manufacturer in Germany. Expected to donate one in return for the other, repaired if possible.
Left the premises within 10 minutes with two functioning vaporisors and a £10 bill. Best Repair service in the Greater Manchester area that I know of and highly recommended.

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent all through

Excellent all through. Found my son's iPhone 7 developed the Audio IC issue and I googled to find who could fix it. A few came up but I liked the Phone Doctor and they gave a good price on it. Sent the phone off by 5pm on Thursday first class and had it back through my letterbox on Saturday morning all working. Brilliant. Actually easier than taking it to a local place which also would have charged me 50% more even including shipping both ways. Definitely recommended.

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely spot on 👍

It's great when things go right, but the true measure of a good business is how they deal with things when they don't always go to plan.
Tony was sent the wrong replacement screen for my Xperia and notified me straight away. Furthermore, he was very accommodating in returning my phone so I wasn't without crucial apps like my online banking while a replacement was dispatched.
The repair, of course, is perfect. It's like having a new phone again. Would not hesitate to recommend, and would definitely use again.

March 1, 2022
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Rated 5 out of 5 stars

Fantastic service

Fantastic service. New phone battery fitted in 15 minutes. Thank you Tony will certainly recommend.

February 5, 2022
Unprompted review
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Reply from Phone Doctor

Hi Caroline, thanks very much for your review. It means a lot to me. Much appreciated.

Rated 3 out of 5 stars

Wouldn't do it again

I was extremely nervous about sending my phone through the post so when it seemed to go missing on its return back to me panic set in. 2weeks after it had been posted back to me I still hadn't received it and royal mail seemed to have no clue as to where my package was. I contacted cell phone doctor who on first response just resent the tracking number and told me to check with royal mail (which I had done) and on 2nd response just told me to wait it out. After many stressful phone calls to the local sorting office and royal mail customer services I eventually found out the full postage had not been paid on my package. Very strange as I paid phone doctor for the return delivery. Royal mail had been trying to email phonedoctor but with no response. So without the run around I may never have received my phone back. Phone screen was fixed perfectly.

November 21, 2021
Unprompted review

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