Phone Doctor Reviews 

129
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Called up in the morning and everything sorted by the evening. Fantastic service in helping power up my old phone which had a charging issue and then supported transferring all the data to new phone... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Toni. He repaired the baseband circuit in my phone at a reasonable price—whereas most specialists suggested buying a new device because micro-soldering requires a high level of expe... See more

Company replied

Rated 5 out of 5 stars

Familiar with iPhone repairs but couldn’t fix an IC chip issue. Spoke to Tony before I paid online to confirm I could get a fast turn around. Dispatched Tuesday afternoon, returned early Saturday. Gre... See more

Rated 5 out of 5 stars

Audio IC fault on my iPhone 7 Plus after being dropped. Was a little nervous about sending my phone away to an unknown but pleased with the outcome. Cost was very reasonable, other companies were char... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

Phone Doctor is a professional phone and tablet repair center. We offer same day repair service. Most repairs can be done within 30 minutes. All of our repairs come with a 12 month warranty. No fix no fee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(129)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

At last someone you can rely on

I have a iPad 1 Air which had a faulty charging port.
Contacted Tony who agreed to fix the same day so dropped it off at his place in Chesham. Received back later in day fixed and working.
Excellent service, very knowledgeable and good prices. Went out of his way to ensure the iPad was working correctly. Did more than asked for without charging extra. I have no hesitation in recommending Phone Doctor and will use again in the future.

November 20, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wonderful service and highly recommended

Needed a replacement screen fitted on my iPod Nano. Could not fault Tony's customer service - great communication, nothing was too much trouble and value for money. Struggled to find somewhere to get my iPod repaired and had a few quotes, most of which were silly money for a simple replacment of a cracked screen.

Wouldn't hesitate to use Phone Doctor again should the need arise.

November 10, 2018
Unprompted review
Rated 5 out of 5 stars

Phone Doctor was excellent

Phone Doctor was excellent. I immediately received a response to my enquiry with the exact cost, more reasonable than most. Availability was excellent and it was fixed within 40 minutes. Very genuine, friendly and efficient. Couldn’t recommend more highly. I have a working and shiny screen.

November 2, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service, quick & reliable!

I am a screen smasher. Used Phone Doctor three times, received the great service each time. This time I received my phone back in just 20 minutes. Couldn't be happier. Highly recommended.

September 14, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look