Went with Ubigi after a bit of Internet comparison for a trip to Seoul and Ishigaki in Japan. I had no problems with the set up other than navigating some changes on my phone (in SIM Manager). The esi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ibigi was so much cheaper than my home carriers roaming service. It saved me a ton of money, especially traveling with a family of 4 who all want data access. We got each person the 10gb for 30 days... See more
I was pleasantly surprised with the service from Ubigi eSIM, I’ve always gone with my phone provider for roaming but found them to be very expensive this time as I was travelling to Canada and USA. A... See more
Terrible service in San Giorgio del Sannio, unreliable at best. Unlimited data means few apps work at all, messaging delayed. Bought 15 day unlimited with 30 gigs, began working as promised on day 13.... See more
Company replied
Company details
- #7 of 11 best companies in Internet Provider
About Ubigi eSIM
Written by the company
Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.
Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.
Travel freely and stay connected, no matter where you go. ✈️📱
Contact info
France
- cellulardata.ubigi.com

Stay connected wherever you go!
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy access to the mobile data abroad
Ibigi was so much cheaper than my home…
Ibigi was so much cheaper than my home carriers roaming service. It saved me a ton of money, especially traveling with a family of 4 who all want data access. We got each person the 10gb for 30 days plan and it was plenty for a 2 week trip. Just try to use Wi-Fi when you're in the hotel or at a restaurant, and save your mobile data for navigation, Uber, etc.
So far no issue of any connection
So far no issue of any connection. Recommended for few of my friends and they really enjoyed that too. Well done UBIGI. Keep your network strong forever.
Great Connection!
Easy to use
Easy to use. No stress during staying in Japan. Always strong signal where we went entire in Tokyo.
May use AI-assist with repliesRead more
I payed for unlimited MB’s, but got poor bandwidth.
I payed for unlimited MB’s, then I do not expect poor bandwidth but full 5G. I visited places where 5G is available, however I was not allowed to choose 5G. LTE was the max I was allowed to use 😕.

Reply from Ubigi eSIM
Unable to connect in Malaysia…
Initially I connected to Ubigi upon arrival in Malaysia after signing up for the 7 day data package, but for the majority of my 4 day stay I was unable to connect. I had “assistance “ via Ai help but still unable to connect. Very disappointed

Reply from Ubigi eSIM
延遲感嚴重
延遲感嚴重,speed test ping is over 150ms, Suica card in apple wallet can not add money in MRT or train station

Reply from Ubigi eSIM
Easy to install easy to use

Reply from Ubigi eSIM
Aussie Senior Traveller
I had experienced a long and unsuccessful esim setup process with another company and finally gave up on them to opt for Ubigi - the provider my wife uses.
It only took 10 minutes and I was up and running.
The e-sim was slightly cheaper and I think the usage information Ubigi has it better than the other provider.
easy to use and great alternate option…
easy to use and great alternate option from your home carrier
Very bad coverage in Rosario and other…
Very bad coverage in Rosario and other cities of Argentina.

Reply from Ubigi eSIM
Zero help when you need it
Zero help when you need it. Ubigi is setup for 1 account, 1 purchase. They don't issue a QR code when you purchase the esim, you need to have the app installed on your phone. Problem arise you are trying to purchase multiple swims for one trip for your family. No way to install on multiple phone. What's more you you reach out to the company for help you get Nothing! Very frustrating. Will advise other not to purchase for a family, only if you need 1 esim for yourself.

Reply from Ubigi eSIM
ok good conecction
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.