Celsius Plumbing and Heating 

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Rated 1 out of 5 stars

Celsius plumbing were working in the flat above and caused water ingress into my property , after hours of water cascading into my property I called them to advise, they sent a another plumber out... See more

Rated 1 out of 5 stars

I had a problem with the flue that was fitted and I was told by a manager no more could be done to fix it. He wrong. It took 3 more visits to fix it. The manager showed a surprisingly very poor cust... See more

Rated 5 out of 5 stars

The boiler in our property had broken down and we were torn between fixing it and replacing it. At the same time we wanted to move a radiator in one of our rooms. After a visit on Thursday quotation... See more

Company replied

Rated 5 out of 5 stars

I've used Celsius Plumbing since they installed my boiler 5 years ago. This latest service visit was the same efficient and friendly service that I have always had. The engineer turned up at the ap... See more

Company replied

Company details

  1. Plumber
  2. also in
  3. Engineer
  4. Gas Engineer
  5. Heating Contractor
  6. Radiator Repair Service
  7. Repair Service

Information provided by various external sources

Celsius Plumbing and Heating are a reactive and planned maintenance, plumbing and heating contractor who serve private customers, businesses and letting agents in Edinburgh. All of us here at Celsius Plumbing and Heating believe strongly in delivering a first class customer experience. Our team are aligned by our company values in which Communication, Ownership and Reliability are at the forefront of everything we do. We run our own Uber styled “track our engineer” function which allows customers to track our engineers right to their front doors. No more sitting at home wondering when the engineer is going to show. GO OUT, DO YOUR SHOPPING, TAKE THE KIDS TO THE PARK, WITH CELSIUS, WE LET YOU KNOW WHEN WE WILL BE ATTENDING, SO YOU CAN GET ON WITH THE MORE IMPORTANT THINGS IN LIFE! We offer full Installation, Service and Repair on all brands of central heating boilers. We also specialise in a full landlord safety certification service, ensuring our landlord customers remain legally above board when it comes to their health and safety obligations. So, from booking your boiler service, right through to tracking our engineer to your doorstep, you can be ensured of a customer journey that is second to none.


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All reviews

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Rated 1 out of 5 stars

Poor customer service

I had a problem with the flue that was fitted and I was told by a manager no more could be done to fix it. He wrong. It took 3 more visits to fix it. The manager showed a surprisingly very poor customer service.

June 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Celsius plumbing were working in the…

Celsius plumbing were working in the flat above and caused water ingress into my property , after hours of water cascading into my property I called them to advise, they sent a another plumber out who preceded to remove a capped pipe adjoining into my property, without permission may I add, which narrowly missed my tenant and fell into my boiler damaging it.
Their response: No apology and it’s not their fault!!!!!
Shocking arrogance and incompetence.
AVOID

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Celsius complete…

Would highly recommend Celsius complete home care.
Very professional and I am delighted with my new radiator installation.
Leighton took the time to check through all my radiators were working before he left.Very happy customer. Lin K

May 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Combi Boiler Installation

Celsius are fantastic. They installed my new combi boiler replacement and service my Ideal combi boiler every year since my combi boiler installation back in 2021. They are easy to deal with and their plumbers are always professional and friendly. They send me a service reminder every year which is really great service as it keeps my boiler in great working order and helps keep my 10 year ideal boiler parts and labour warranty in check. I will always highly recommend Celsius Plumbing and Heating to my fiends and family.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Another wonderfully smooth experience!

I've used Celsius Plumbing for many years now (both at my own home, and also at my rental properties), and I'm always pleased with the service they provide. I'm delighted to recommend them to others, as I cannot speak more highly of them.

Special thanks to Lewis, who is always happy to answer questions when I call for help or advice, and also to Connor who carried out my home boiler service today; thanks for all your help, and for the information you were able to provide regarding the new boiler installation at one of my rental properties.

Thanks again, Celsius, and I look forward to offering you my continued support in the future.

January 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Two separate jobs excellent…

Two separate jobs excellent communication and quality

April 20, 2023
Unprompted review
Celsius Plumbing and Heating logo

Reply from Celsius Plumbing and Heating

Thank you for your feedback! We're delighted to hear that you had a positive experience with us for two separate jobs. Our team strives to maintain excellent communication throughout the entire process to ensure your needs are met.

We also prioritise delivering high-quality workmanship, and we're glad to know that you were satisfied with the quality of our services.

If you ever have any further plumbing or heating needs, please don't hesitate to reach out.

Rated 5 out of 5 stars

Polite and efficient

December 19, 2022
Unprompted review
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Reply from Celsius Plumbing and Heating

Thank you for your feedback! We're glad to hear that you found our team to be polite and efficient. Customer satisfaction is our top priority, and we strive to provide a professional and courteous service to all our clients.

We appreciate your kind words and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help.

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Rated 5 out of 5 stars

Excellent service & came out day I phoned

Excellent service & came out day I phoned. Very helpful chap & very professional. Was friendly & did his utmost to solve the problem, which he did. Certainly use again 🙂 & recommend!

December 16, 2022
Unprompted review
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Reply from Celsius Plumbing and Heating

Thank you for sharing your positive experience with Celsius Plumbing and Heating! We're thrilled to hear that you received excellent service and that our team was able to promptly assist you on the same day you called.

It's fantastic to know that our helpful and professional engineer went above and beyond to solve the problem for you. We take pride in delivering friendly and efficient service to our valued customers like yourself.

Your satisfaction is our priority, and we're delighted to hear that you would not only use our services again but also recommend us to others. We truly appreciate your support and trust in our team.

Should you need any further assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great job

Friendly service, on time.

December 12, 2022
Unprompted review
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Reply from Celsius Plumbing and Heating

This review makes us smile, thank you for choosing Celsius Plumbing and Heating.

Rated 5 out of 5 stars

I've used Celsius for years; they're highly recommended!

I've used Celsius for several years now for various plumbing and electrical jobs at both my self-catering and long-term rental apartments, and they also carry out the annual boiler/heating servicing at my own home.

Although I usually carry out my own PATs at my rental properties, this summer has been exceptionally busy, so the wonderful Richard from Celsius came to do them out for me. He arrived when he said he would, carried out the job in a prompt manner, and was polite and friendly throughout. Their booking, invoicing, and payments system is efficient, and their admin staff and engineers are always a pleasure to deal with. A special thank you goes to Monique and Richard for making this year's PATs one less thing I need to worry about!

I highly recommend Celsius; they're professional, have good availability for appointments, they're reasonably priced, and turn up exactly when they say they will.

July 19, 2022
Unprompted review
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Reply from Celsius Plumbing and Heating

Thank you, Maya, for your continued trust in Celsius Plumbing and Heating. We appreciate your kind words and are thrilled to hear about your positive experiences with our team.

It's great to know that we have been able to assist you with various plumbing and electrical jobs, as well as the annual boiler/heating servicing. We understand that managing multiple properties can be demanding, and we're glad we could support you with the PATs this summer. Richard is indeed a dedicated professional, and we're delighted that he provided prompt and friendly service.

We take pride in our efficient booking, invoicing, and payments system, and it's wonderful to hear that our admin staff and engineers have consistently provided a pleasant experience. We'll be sure to pass your special thanks to Monique and Richard for their exceptional service.

Thank you for recommending Celsius Plumbing and Heating. We strive to maintain professionalism, offer convenient appointment availability, fair pricing, and punctuality. Your satisfaction is important to us, and we look forward to serving you in the future should you require any further assistance.

Rated 5 out of 5 stars

Great service

Great service, fitted the outdoor tap so professionally.

May 2, 2022
Unprompted review
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Reply from Celsius Plumbing and Heating

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service. Our team takes pride in providing professional and reliable solutions, and we're glad to know that your outdoor tap installation was carried out to your satisfaction.

If you have any more plumbing or heating needs in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again.

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Rated 5 out of 5 stars

Consistently responsive and professional

We continue to be impressed by the quality of the service provided by Celsius. Twice we have had to ask their help to trace difficult-to-access leaks in our heating system which has meant temporarily moving and then replacing our 250 litre hot water storage tank.
In their most recent visit, engineer Andrew and his assistant Aaron, worked efficiently and with a minimum of fuss to trace and repair the leaks. Andrew took time to explain what they found and what to look out for in the future. They always take care to leave everything in a tidy state.
Communication is another strong point: all staff respond in a timely, courteous and helpful manner.
A responsive and professional service.

October 29, 2021
Unprompted review
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Reply from Celsius Plumbing and Heating

Thank you for sharing your experience with us! We are delighted to hear that you have consistently received responsive and professional service from Celsius Plumbing and Heating. Our team takes pride in providing high-quality solutions and ensuring customer satisfaction.

We appreciate your trust in our expertise to help trace and repair difficult-to-access leaks in your heating system, including the temporary moving and replacing of your hot water storage tank. It's fantastic to know that engineer Andrew and his assistant Aaron worked efficiently and effectively, taking the time to explain their findings and offering valuable advice for the future. We strive to maintain a tidy work environment and leave everything in order after completing the job.

Communication is a top priority for us, and we're glad to hear that our staff has been responsive, courteous, and helpful in their interactions with you. We believe in timely and effective communication to ensure a smooth and positive experience for our valued customers like yourself.

Thank you for recognizing our efforts and for choosing Celsius Plumbing and Heating for your plumbing and heating needs. We truly appreciate your kind words and look forward to continuing to provide you with the responsive and professional service you deserve.

Rated 5 out of 5 stars

Reliable and fast for boiler maintenance.

Celsius have done great work for me, on boiler maintenance and repair.
Very easy to deal with, fast, efficient, and they make sure the boiler is working before they leave, no matter the problem.
The engineers have all been very polite, and treated Covid19 measures seriously.

April 15, 2021
Unprompted review
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Reply from Celsius Plumbing and Heating

This review makes us smile, thank you for choosing Celsius :)

Rated 5 out of 5 stars

Great friendly service

Great friendly service, plumber solved issue I had been trying to fix for days straight away. Reasonable prices too.
Would highly recommend!

January 31, 2021
Unprompted review
Celsius Plumbing and Heating logo

Reply from Celsius Plumbing and Heating

This review makes us smile, thank you for choosing Celsius :)

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