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Culligan Consumer Products Ireland Ltd Reviews 

2,465
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided, often highlighting the positive attitude and helpfulness of the staff. Many people appreciate the clear communication, with technicians ringing before arrival and explaining everything thoroughly. Reviewers frequently mention the excellent customer service, noting the ease of arranging appointments and the company's commitment to addressing issues promptly. However, some customers also noted dissatisfaction with certain aspects of the service, such as technicians not having shoe covers or leaving used filters in the sink. A few other people also felt that customer support was difficult to reach, with long wait times and unreturned calls, leading to frustration with product breakdowns and delayed resolutions.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the efficiency, professionalism, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their friendliness, efficiency, and... See more

Product

Customers had ambiguous experiences with product, with many expressing delight with their new water filter... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the fast, efficient, and clean... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more

Company replied

Rated 4 out of 5 stars

Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more

Company replied

Rated 4 out of 5 stars

Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more

Company replied


Company details

  1. Water Purification Company
  2. Drinking Water Fountain
  3. Water Cooler Supplier
  4. Water Filter Supplier
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,465)

1,956 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service
Highly recommended

March 16, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Very happy with the product and the…

Very happy with the product and the service, great communication

June 29, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Service

Efficient and courteous.

July 2, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Excellent communication and service

Good communication about arrival time. Excellent service.

June 27, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Quick professional service

Quick professional service

July 3, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Great service although phone line…

Great service although phone line wasn't working when tried to call and had to send an email.
Professional service carried out. Polite and helpful staff

July 3, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Lee was very professional and answered…

Lee was very professional and answered all my questions

July 3, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 4 out of 5 stars

Peter was spot on unfortunately his Van…

Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went fine 🙂 👍🏻 👌

July 2, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 1 out of 5 stars

Booked a service for my filters and…

Booked a service for my filters and asked the technician will have a look at the sait machine as it needed to be cleaned. Said it didn't and obviously needed to be cleaned as service over due couple of months. Rang office and staff said they don't usual clean the machine but will help and I didn't mind paying extra for this. Still waiting on call back. Technician was very un helpful if I wanted to ask any questions about my system. If I wanted to up grade my system

June 30, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Ken was absolutely on time

Ken was absolutely on time . Friendly and helpful when needed to answer few of my questions . Very tidy in his work . Very efficient guy . Thank you for a great experience

July 2, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

He was very friendly and had the job…

He was very friendly and had the job done in quick time without any disruption

July 2, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Great job thanks

The technician did a great job, service completed
Thanks

July 2, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 3 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Excellent

The best filter system

July 1, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Very efficient

Very efficient , very pleasant and perfect time keeping

June 26, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 1 out of 5 stars

Poor experience.

Disgusted that we paid up in advance of an annual service, and now we have more problems than we had previous. Water level in unit to overflowing and now making its way through the outflow on to a new patio. We have to wait 10 days before a technician can return to solve the current issue.

June 26, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Well done thanks!

June 26, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us

Rated 5 out of 5 stars

Culligan's are efficient

This co. was easy to contact to book a service. The technician, Ken who did the job was very efficient and had a nice manner.

July 1, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your wonderful feedback. We are delighted to hear that our service was easy to book and that our technician was efficient and pleasant. We appreciate you sharing your positive experience with us.

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