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Culligan Consumer Products Ireland Ltd Reviews 

2,465
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided, often highlighting the positive attitude and helpfulness of the staff. Many people appreciate the clear communication, with technicians ringing before arrival and explaining everything thoroughly. Reviewers frequently mention the excellent customer service, noting the ease of arranging appointments and the company's commitment to addressing issues promptly. However, some customers also noted dissatisfaction with certain aspects of the service, such as technicians not having shoe covers or leaving used filters in the sink. A few other people also felt that customer support was difficult to reach, with long wait times and unreturned calls, leading to frustration with product breakdowns and delayed resolutions.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the efficiency, professionalism, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their friendliness, efficiency, and... See more

Product

Customers had ambiguous experiences with product, with many expressing delight with their new water filter... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the fast, efficient, and clean... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more

Company replied

Rated 4 out of 5 stars

Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more

Company replied

Rated 4 out of 5 stars

Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more

Company replied


Company details

  1. Water Purification Company
  2. Drinking Water Fountain
  3. Water Cooler Supplier
  4. Water Filter Supplier
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,465)

1,956 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely service person

Lovely service person. Very efficient, tidy, she explained everything she had done and ensured I was happy with what was done

July 1, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Engineer arrived early,was very…

Engineer arrived early,was very amicable ,did a good job and was polite

July 6, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Excellent service..Two very…

Excellent service..Two very professional men and explained everything

July 6, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

You doing great

Corresponding, honestly you're supply good water that i can't drink bottle Water anymore

July 1, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Prompt and satisfactory service

Prompt arrival of engineer David and work carried out satisfactorily by him.

July 6, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Efficiency of the engineer in work and

Efficiency of the engineer in work and a pleasure to talk to him regarding the benefit of having the water filtering unit installed.Top class man in all aspects of his job .👏👏👏.

July 6, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Very informative when on phone calls…

Very informative when on phone calls with you. Very prompt delivery of the water filter and the fitting of it was prompt , clean and tidy . Sal was a very pleasant man to deal with . Overall I’m very happy with my new water filter tap. Thanks to all involved

June 30, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

All 100% satisfaction

All 100% satisfaction

July 1, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

David was a gentleman

David was a gentleman , helped with all my questions, he is a treasure

July 2, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Fast efficient and clean job

Fast efficient and clean job
No messing around
Knowledgeable and friendly technician ....
5 stars 🌟

July 1, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Great service

Great service. I have been with this company for years for water filtration system and I can’t recommend highly enough.

June 29, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Whole home water softener win

We had a whole house water softener and drinking water filter fitted a bit over a year ago. We wish we had done it a lot sooner. To say it has changed the house would be an understatement.

The annual service was done and no hiccups. Easy to arrange and the engineer was great.

Customer service is great. We had an issue with a drippy drinking water tap during the year and it was fixed ASAP.

April 30, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

You did wat you had to do and done it…

You did wat you had to do and done it when you said you would rhats 10 out 10 in my book thanks very much ohh the chap that rang was 100% as well very nice chap to

June 30, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 2 out of 5 stars

Customer service and communication needs improvement

Thanks for the delivery. There was unfortunately a strange issue with your confirmation of the order. It arrived much later than expected and when I emailed and called numerous times to follow up, nobody could tell me what was happening. This is generally a basic problem for any customer services to deal with so I did find that quite odd.

June 30, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 1 out of 5 stars

Ken came for the annual service and…

Ken came for the annual service and while home ,I tried to show him some oily /greasy staff that was coming from a joint of a tap that provides drinking water. He didn't seem helpful to try and have a look to check what could be the problem. He just went servicing and left
I had to call the office to get a response and solution when this could have sorted there and then.

June 29, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 1 out of 5 stars

Once your employee left my house and…

Once your employee left my house and after he was done with the maintenance of the water softener, the water softener started to leak resin bead.

He didn't check the softener at all, only throw more salt from the bag I had and left.

June 29, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Great service and excellent at…

Great service and excellent at contacting me to remind me to book in the service

June 30, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 1 out of 5 stars

Terrible delivery times and bad service!

Terrible delivery times and bad service!
I ordered salt online because the website promised a 48-hour delivery window. It has now been over two weeks, and I still haven't received my order. The customer service has been incredibly bad, and I am extremely disappointed. I will never use this company or order anything from them again. Save your time and money and go elsewhere.

June 30, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

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