Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more
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Review summary
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Reviews shaping this summary
Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more
Company replied
Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more
Company replied
Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more
Company replied
Company details
- Water Purification Company
- Drinking Water Fountain
- Water Cooler Supplier
- Water Filter Supplier
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Contact info
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Ireland
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
4.4
Excellent
3K reviews
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Last 2 year I've been charged €170 for…
Last 2 year I've been charged €170 for service with a salt bag included. This year when booked I've promised same service for €180 and on arrival completely denied for salt bag and was asked to pay €16 extra. Also when I called customer care a gentle man repeatedly said we never heard as if were giving salt bag too.
Such a bad service no proper care even though being charged extra.
Will have to find an alternative. 👎👎
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Engineer was very informative and…
Engineer was very informative and carried out the service excellently
June 25, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, and we look forward to servicing you again in the future.
There are 4 filters
There are 4 filters . Only 3 changed. No arrangement made to fix the problem. Only sweet talking to cover up the negligence . If Culligan acquired the business then handle it . Don’t pretend as all is well.
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Had a problem,spoke to tech support,was…
Had a problem,spoke to tech support,was advised I would be contacted re problem,still waiting 4 days later.
June 26, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Service was brilliant and Alan was a…
Service was brilliant and Alan was a pleasure to deal with very professional and knew his job extremely well.
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Engineer was very pleasant and…
Engineer was very pleasant and competent. Phoned after installation, two issues, drinking water was cloudy and drain in sink slow?
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Punctual arrival
Punctual arrival
Courteous service engineer
Seamless, clean and prompt service operation.
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
The Guy who came was so nice
The Guy who came was so nice, explained everything. it helps when you have somebody nice and explaining all. thank you.
I didn't receive my receipt via E-mail.
June 25, 2026
Reply from Culligan Consumer Products Ireland Ltd
We are so pleased to hear about your positive experience with our team member and their clear explanations! We appreciate you sharing this feedback. We're sorry to learn that you didn't receive your receipt via email, and we are looking into this for you.
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Great service
Great service. Always show up when they arrange .Couldn't be without it now 😊
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Very poor service
Hi,
Initially we received a text for annual service, the text said reply book which I did and after that no more.. So start calling your given contact number no one answering the phone,
It’s all machine. After a day I called again someone replied then transferred to other line same no one reply.
Then last week Friday someone answered my call and book me ff week ,last Monday. I waited to 8 am to half 2 , So I phoned them fortunately the 3rd customer staff assured me it will done the ff day Tuesday 8:30am & it’s done..It’s not the same w the previous service provider like Gulf and H20,I was not treated fairly , I’m sorry to say , you need to improved your service..I’m not impress,
thanks anyway it’s done🙏
10 Bantry Square Waterville D15
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Filter change
Darren was very personable and professional...he replaced the filters and explained everything . I spoke with John the next day and he too was very helpful and a lovely person to deal with. I would definitely recommend Culligans👍
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for sharing your wonderful experience. We are so pleased to hear that our team provided such helpful and professional service. We truly appreciate your recommendation!
I didnt receive either of the salt…
I didnt receive either of the salt deliveries that I ordered recently. Tracking shows 'on the way' but nothing was delivered.
June 30, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Reply from Culligan Consumer Products Ireland Ltd
We're so glad you had a positive experience with our efficient technician and found our booking and payment process easy. We appreciate your kind words!
Still did not receive my order week…
Still did not receive my order week after been ordered online and no contact why its not been delivered
June 24, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
It was quick and clean
June 29, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Really pleasant technican
Really pleasant technican, great communication from start to finish
June 29, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Technician was very good
Technician was very good, explaining what he was doing and gave a run through of what way the timer needed to be set. Carried out work leaving the place very tidy.
June 29, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, and we look forward to servicing you again in the future.
goods paid for but not yet delivered
June 24, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Water Softener Service
Agent arrived on time, knew what he was doing, was quick and efficient left the area neat and tidy. Tested system to ensure it was working properly. Overall a very good customer experience.
June 24, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your wonderful feedback. We are so pleased to hear that our service met your expectations and that you had a very good experience. We appreciate you taking the time to share this with us.
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