Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more
Company replied
Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more
Company replied
Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more
Company replied
Company details
- Water Purification Company
- Drinking Water Fountain
- Water Cooler Supplier
- Water Filter Supplier
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Contact info
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Ireland
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
goods paid for but not yet delivered
June 24, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Water Softener Service
Agent arrived on time, knew what he was doing, was quick and efficient left the area neat and tidy. Tested system to ensure it was working properly. Overall a very good customer experience.
June 24, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your wonderful feedback. We are so pleased to hear that our service met your expectations and that you had a very good experience. We appreciate you taking the time to share this with us.
Service was great but cost was bad for…
Service was great but cost was bad for the service 20 minutes to half hour the used filters were left behind for me to dispose of and they are not recyclable if I pay for a service I dont expect to use my own bin all waste should be taken away. This is something I could quite comfortably do my self next time and will do.
Andy
June 24, 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Very professional abd offered good…
Very professional and offered good advice in regards to updating my system which was over 10 years old
June 29, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Service is excellent.Right time…
Service is excellent.Right time response.well explanation by all team especially plumber.
June 23, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Thomas who installed the softener and…
Thomas who installed the softener and drinking tap was very helpfully and made sure the tap was correctly fitted into a difficult position.
June 23, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Give that man a raise !
Appointment was made a few days earlier, with a 4-hour time-frame, thus giving me "freedom of movement to do shopping etc.
On the day, I got a text 15 minutes before arrival, giving me time to "prepare".
He was efficient, professional, clean, courteous, helpful - what more could one ask for?
June 29, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Good service and helpful
June 23, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
GOOD SERVICE
June 23, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Excellent service
Excellent service. Delighted with my new water system. No more plastic water bottles and hard water problems. Thanks 👌 😊
June 23, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Great service
The engineer you sent out to us was very friendly and helpful. He is the first engineer who has not left our filter under the sink leaking.
June 25, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Good water flow since the treatment. So that’s outside and keep him alone inside me May I suggest that th and then thank you attentivee
Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters in the sink after him Not ideal!
June 22, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Incredibly fast delivery!Ordered that…
Incredibly fast delivery!Ordered that night and arrived the following day.The delivery man was very careful and kept the items inplaced.Highly recommend.
June 22, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
They are very good at the job.
June 22, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Service man was punctual worked hard…
Service man was punctual worked hard and quickly communicated well
Reminder of service was good
June 26, 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.