Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more
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Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Ireland
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It is a great system. Installation was quick and easy. Installer was pleasant and helpful. The only drawback back with the system is the water is slow coming from the tap

Reply from Culligan Consumer Products Ireland Ltd
I have used this company for a number of years, and I found their work to be very good. I found their staff in Customer care and service to be polite, helpful and honest.

Reply from Culligan Consumer Products Ireland Ltd
Excellent ,service ,phone call from Culligan to arrange service . Attended on time ,tidy work and good customer interaction .

Reply from Culligan Consumer Products Ireland Ltd
I got a quick immediate response to my request for a service and the date set up to suit me. All easy and friendly@

Reply from Culligan Consumer Products Ireland Ltd
All went as planned, he phoned in advance, came on time and completed service in a timely and efficient manner

Reply from Culligan Consumer Products Ireland Ltd
Lovely man great at his job knew exactly what he was doing very professional phoned me to say what time he would be at my home and was here exactly 💯 Lovely man to deal with

Reply from Culligan Consumer Products Ireland Ltd
Peter was very knowledgeable and had a great approach to his work. Lovely interaction and the very same to Roisín who he dialled for the payment on the day, both were fantastic support.

Reply from Culligan Consumer Products Ireland Ltd
Service fee €180 is too much as the service man just changed the drinking water filter and played with settings on panel. That's all and I had to pay €180 for that.

Reply from Culligan Consumer Products Ireland Ltd
Engineer came after 10 and he was supposed to be here between 8 and 10. This left my husband late for an appointment.
The engineer also neglected to tell us the hot tap needed to be run for a while to clear it. Hot top water was discoloured and had really bad taste until we figured this out

Reply from Culligan Consumer Products Ireland Ltd
I got a call about 3 days before the appointment to confirm the eircode and was advised that I would get a call from the engineer on the day before!
No call on the day, I had to phone the office in the afternoon for an update and it was only then did I get a call from the engineer. Had waited in all morning, not acceptable.

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
Very Helpful Technician
did everything that needed to be done, spotted a problem and replaced parts straight away
a very nice man to deal with .
the company are a joy to work with very professional
Thanks Klaidas

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
Booked a service call and no service guy turned up and stayed in all day
Service was re booked and I was given a €40 discount for the inconvenience
Rang culligan head office on two occasions and got cut off after 10 minutes holding with message that this is invalid number!!
Service is not the same standard since they took over EWT

Reply from Culligan Consumer Products Ireland Ltd
Overall the service was carried out in a very professional manner

Reply from Culligan Consumer Products Ireland Ltd
I am happy that the issue has been resolved with the delivery of my product. Thank you for your reply

Reply from Culligan Consumer Products Ireland Ltd
Over all great service between the customer service they provided to the installation process.

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
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