The don't protect shippers & they don't care if fraudulent transport companies and brokers use it as long as they get their monthly subscription - reported that 3 different companies sent trucks, trai... See more
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THIS COMPANY ALLOWS SCAMMERS AND FAKE TRANSPORT COMPANIES ON THEIR PLATFORM TO PICK UP LOADS. I LOST A 2023 TESLA MODEL 3 WORTH $15,000. A FAKE COMPANY PICKED UP THIS CAR FROM THE AUCTION AND NEVE... See more
After having a hired driver crash into our fence causing $10,000 in damage the company avoids communicating with their insurance company to satisfy the claim. The company DD Group in Bridgeton MO has... See more
15 year customer here. Cox Automotive took over and I'm now paying almost double than 3 years ago for almost half of the service. Invest a good half hour to speak with noone who can actually help with... See more
1.4
Bad
91 reviews
Hasn’t replied to negative reviews
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BRITT'S EXPRESS 5 STAR SERVICE
I had my car delivered by Britt's Exprress from Georgia to Virginia. When they arrived they were professional and personable. I reccomend their service to anyone looking for a carrier.
January 11, 2021
Unprompted review
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Central Dispatch is a great service/platform but the Customer service is terrible..
Central Dispatch is a great platform but I personally believe the subscription fees are outrageous when all they do is list the vehicles. They do not get involved even if there is an issue with transporter or carrier and they only want you to communicate through email regarding ratings and such. I will continue to use the service but only because there is no other platform that competes with them.
A couple of tips if you do use Central Dispatch: Also always make sure that the transporter you end up assigning the vehicle to has an insurance document packet on the file - if they do not be very careful as Central Dispatch does not vet their documents or carriers.
Make sure the transporter you assign the vehicle has a good rating - I have had instances where a transporter picked a vehicle up and never showed up and I was charged again for the listing service, Central would not waive the fee for me - harsh in my opinion.
Central Dispatch has no customer service at all they are just the listing service. You would think though they would model a little bit after eBay - where they at least intervene when they have to. All in all, they are okay but just be careful of who you assign your vehicles to.
May 13, 2020
Unprompted review
Al little difficult to navigate
Love the options the site gives but not 5 stars since it is hard to navigate at times.
February 1, 2017
Unprompted review
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