Central Mailing Services Reviews 279

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Super professional company who are easy to deal with, efficient and cost effective. We used to do our annual mailshot in house, which took a large team of volunteers many hours. CMS not only take tha... See more

Rated 5 out of 5 stars

This review relates to a print and postage service for 45,000 direct mail items. CMS provided a good service and fast turnaround at a cheaper price than other suppliers. Recycled paper and FSC envel... See more

Company replied

Rated 5 out of 5 stars

I've used Central Mailing Services for the last couple of newsletters and Andrew always provide brilliant support and is helpful throughout. Even where there's last minute changes to schedule Andrew i... See more

Rated 5 out of 5 stars

From single print jobs and data cleansing to complex high volume DM mailings, Central Mailing Services are always on point. Prices are competitive and jobs completed to a high standard, even when deal... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Central Mailing Services was established in 1992 to provide all-round solutions for direct mail campaigns. We offer our clients high-quality data processing, envelope/polythene enclosing, mail fulfilment and postage services. Our sustained growth has allowed us to continually invest in our plant, so we have all of the latest technology available. This has seen our business develop and evolve to incorporate in-house design services, print and packaging, which enables us to deliver full campaign management. All aspects of your campaign can be personalised to make it completely unique to you. From brochures to catalogues, letters to postcards, newsletters to financial statements, sample products to bulk distribution, we are focused on producing the best solutions for your direct mail. We always ensure that we work to ISO 9001, 14001 and 27001 standards, so you know your campaign will be high quality, environmentally friendly and secure. Our dedicated Client Services Division will work with you to gain a closer understanding of your needs, showing a real commitment to seeing them realised.


Contact info

5.0

Excellent

TrustScore 5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient

Friendly, helpful, efficient, timely, competitively priced too. Definitely user friendly.
Used for multi page mailout to nearly 9000, smooth process.
Would not hesitate to use again.

May 9, 2019
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

It was a pleasure working with your Association, thank you for your business and kind words. CMS

Advertisement
Rated 5 out of 5 stars

Excellent Service...

From single print jobs and data cleansing to complex high volume DM mailings, Central Mailing Services are always on point. Prices are competitive and jobs completed to a high standard, even when dealing with last minute contingency mailings. Our Account Manager Caroline Hall is extremely helpful, fast and efficient when dealing with requests. I know a job is in safe hands when I place an order with CMS and would not hesitate to recommend them.

May 9, 2019
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thanks for your business Vikki, Caroline is our Senior Account Manager and really goes the extra mile for her clients.

Rated 5 out of 5 stars

Always very professional and efficient

Always very professional and efficient. Never hesitate to use there services.
I have used the rest but this one is the best.

May 9, 2019
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

That's very kind, thank you, we work very hard to deliver the very best customer experience. Quality, accuracy and service are paramount for us.

Advertisement
Rated 5 out of 5 stars

Great Service

Great Service, very helpful when we need advice, wouldn't hesitate to recommend.

May 9, 2019
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you :)

Rated 5 out of 5 stars

A great first impression

I've never used a mail-out company before and had a great experience with Central Mail services. It's through their patience and knowledge that the charities mail-out I was working on was co-ordinated and successfully distributed. Should we require this service again we would definitely go to them as the first port of call.

April 24, 2019
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you for your review and business Rebecca, we look forward to working with you again. Mitesh

Rated 5 out of 5 stars

I was very pleased with the service and…

I was very pleased with the service and quality received. All questions with regards to quality assurance were answered, proofs sent and deliveries even took place a little quicker than predicted.

March 27, 2019
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you Nicola.

Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

February 18, 2019
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you, much of our work comes from client referrals.

Advertisement
Rated 4 out of 5 stars

Great customer service from the…

Great customer service from the employees.
Really quick with responses.

February 1, 2019
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you, we hold the Customer Service Excellence Plus award so fast responses are integral for our Client Services Division.

Rated 5 out of 5 stars

Fabulous Service with Fabulous Staff!

I had never used Central Mailing Services before and had no idea how to mailshot to large numbers of patients. However, they made the whole process extremely simple and stress-free! Fabulous service with fabulous staff!! Thank you. Will definitely use them in future.
Deborah Thornton-Smith
Hawkesley Medical Practice

October 2, 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you for your work and review Deborah.

Advertisement
Rated 5 out of 5 stars

Great service

Great service - now handled 2 mailings and completed as required

September 24, 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thanks for your business and review Sam, Mitesh

Rated 5 out of 5 stars

Winter Brochure

Great communication, friendly professional company

September 10, 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thanks Hannah, we pride ourselves on ultra-fast client communication

Advertisement
Rated 5 out of 5 stars

great company

Great company who did fantastic job with recent mailing. We will now use these guys for all our direct mail requirements

September 6, 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thanks Page, it was a pleasure working with you, we look forward to your future campaigns. Mitesh

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Communicated well throughout the job and finished earlier than anticipated. Will definately be using again.

September 5, 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you for your kind words Carol, speed, accuracy and good communication are all vital for our Client Services Division

Rated 5 out of 5 stars

First rate service

First rate service, from start to finish, at very reasonable rates. Would highly recommend.

September 4, 2018
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you for your review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look