Centre for Sight UK Reviews 319

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and reassuring demeanor, making the entire process, from initial consultation to aftercare, smooth and comfortable. Many highlight the exceptional service and care received, noting the thoroughness of pre-operative tests and the detailed explanations provided. People are delighted with the product, often describing life-changing results and significantly improved vision, with some even achieving better than 20/20 eyesight. The quality of the work is frequently commended, with consumers expressing immense satisfaction with the outcomes of their procedures. The user experience is consistently described as first-class, efficient, and stress-free. However, some customers also noted issues with certain staff members, describing experiences of dismissive or unprofessional conduct. A few other people also felt that the lenses recommended did not suit their eyes, leading to discomfort, glare, halos, and headaches, and expressed dissatisfaction with the aftercare advice received in these instances.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, frequently highlighting the exceptional care, kindness, and... See more

Product

Users describe positive interactions with the product, particularly regarding vision improvement. Many... See more

Quality

Customers consistently note positive experiences with quality, particularly regarding vision improvement.... See more

User experience

Reviewers mention positive feedback about user experience. Customers describe their overall experience as... See more

Based on these reviews

Rated 5 out of 5 stars

The whole process, start to finish, is first class. The facility at East Grinstead is superb and the staff were friendly and professional. The consultant, Saj Khan, is fantastic, a great communicator... See more

Company replied

Rated 5 out of 5 stars

Mr Dyer at East Grinstead was outstanding in his quick response to a difficult situation. Following consultations he found narrow angle glaucoma in my left eye. The ‘choice ‘ of having lens replac... See more

Company replied

Rated 5 out of 5 stars

Following personal recommendation to Center for Sight for cataracts my treatment was superb. The pre-op tests and consultation by Mr Daya were thorough and glaucoma was also diagnosed.After my operati... See more

Company replied

Rated 5 out of 5 stars

I had tri focal lens replacement, both eyes done on the same day by Mr Daya. I wish I’d had it done sooner, it’s totally life changing. I researched the procedure for many months and selected Centre f... See more

Company replied


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist
  4. Ophthalmology Clinic
  5. Private Hospital
  6. Surgeon

Written by the company

The most modern private eye hospital in the UK. Patients and visitors are usually astounded with the facility, it’s architecture, technology & ambience. Care is provided to the highest standards in a calm and efficient surrounding. Our award-winning Sussex centre has two state of the art operating theatres, where procedures of Laser Eye Surgery, Implantable Contact Lenses, Corneal Transplants & Stem Cell Surgery are performed. Consultations are also conducted at the East Grinstead hospital which is the headquarters of Centre for Sight. Visit us at Centre for Sight, we believe you will be very impressed with the facility, technology, our surgeons, supporting staff and the first class service. An international authority on refractive and laser eye surgery including Lasik ; Centre for Sight was one of the first UK providers of Lasik Laser corrective surgery. With close ties as a reference centre to the ophthalmic industry, the Centre remains at cutting edge offering the most advanced medical and surgical eye care. We pride ourselves in exceeding patients’ expectations both in terms of outcomes and experience. Yes we are unconventional from others – ensuring you have your own dedicated surgeon from start to finish and cared for in an award-winning purpose built hospital; a reputation for being an exemplary centre internationally as well as a reference centre and advisor to the eye care industry. We are proud to be recipients of numerous awards and are ISO 9001, 14001 and 27001 accredited. Although at 3 locations in London, Surrey and Sussex, Centre for Sight’s goal has never been to be the biggest, only to be the best. 0800 011 2882 (freephone) 01342 306020

The Centre for Sight difference.

Written by the company

You are unique, and so are your eyes.
We promise to treat you as an individual and to only recommend the best course of treatment or your lifestyle and vision needs. With our extensive range of treatments, lenses and surgeon expertise, you can be rest assured you will only ever get the best quality of care.
Surgeon led. All the way.
At Centre for Sight we believe that a surgeons should be in charge of care, not a technician or a salesman. From you initial consultation, to your surgery, to your follow-up, your surgeon will be with you every step of the way.
The best technology.
At Centre for Sight, if we believe that an item will create a better outcome for our patient - We acquire it. No expense has been spared in providing the most cutting edge technology to improve your visual outcome.
The best treatment for all.
We offer a wide range of payment options to make sure our treatment isn't just for a select few, but for everyone. With up to 2 year interest free finance, now is a great time to see what the Centre for Sight difference is all about.

Contact info

4.8

Excellent

TrustScore 5 out of 5

319 reviews

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Rated 5 out of 5 stars

A friend recommended Centre for Sight.

A friend recommended Centre for Sight.
I had two cataracts removed and am delighted with the outcome. All the staff were highly professional, took meticulous care and their work was exemplary. Particular thanks to Adora who was so kind and reassuring throughout. I highly recommend Centre for Sight for anyone considering treatment.
Eventually I went to Specsavers in Egham for some mild driving glasses and the optician looked into my eyes and said that he had never seen such a good job on lens replacements. Best he had ever seen.

October 16, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

We are so pleased you are delighted with the outcome of your cataract surgery and that the staff looked after you so well. Thank you for recommending us.

Rated 5 out of 5 stars

Keratoconus - Cornea Transplant

Both my eyes have advanced keratoconus, and when my right eye developed hydrops I was severely depressed and frightened. The sudden massive drop in vision made everyday tasks almost impossible, and I had to rely on others just to get through the day. My scleral lenses were no longer enough, and I felt like I was losing my sight completely.

At that lowest point, Dr Daya gave me hope. He acted quickly and with absolute confidence, setting out a clear plan: a gas injection to help my right eye heal, and a DALK transplant for my left. The left eye surgery went better than I ever imagined, and once my right eye has healed, the plan is to do a DALK there too. His decisiveness and drive gave me the reassurance I needed when I had none.

I was anxious about surgery, but Dr Daya’s confidence helped me trust the process. After my transplant he told me that all my scarring had been removed, and that I’d soon feel like I should have done it years ago. He was right — I already feel that way. Even just a few weeks on, I’m seeing big improvements and, most importantly, I have hope again.

A heartfelt thank you also to his team: Adora and Teresa, who have supported me from my very first appointment and always make me feel welcome, and Katie, Debra and Alex at Grinstead, who cared for me during surgery and helped me through one of the most anxious times of my life.

I cannot recommend Dr Daya and his team enough. For anyone who is unsure or afraid of taking this step — please know this really can change your life.

September 3, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

Thank you so much for taking the time to leave us such a comprehensive review. It is wonderful that you are seeing big improvements and that we have restored your hope. We will share your review with the wider team. Thanks again.

Rated 5 out of 5 stars

Excellent Result

Initial tests were very thorough and the recommendations clearly set out. The operation itself was quick and painless. All the staff were friendly and professional. The aftercare was faultless.

February 10, 2025
Unprompted review
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Reply from Centre for Sight UK

Thank you so much for your review. We are delighted that you had no pain and that everything was clearly set out for you.

Rated 5 out of 5 stars

Lens Replacement with Mr Shahnazaryan

The staff, experience and ultimately the outcome is why I have given this review a 5star.
Mr David Shahnazaryans manner and expertise is outstanding. Whilst in the theatre Dr Lam kept me relaxed and comfortable with her kindness and fantastic professionalism. All the staff at CFS from the admin team, reception, clinic and theatre were excellent. I recommend them to everyone.

September 2, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

Thank you for your feedback and recommendation, we will pass on your comments to Mr Shahnazaryan, Dr Lam and the wider CFS team.

Rated 5 out of 5 stars

Twins Laser Lens replacement

My twin sister and I have always had awful eyesight and have worn glasses since the tender age of 7. After 45 years and with our eyesight deteriorating, we both decided to jointly book ourselves in for trifocal laser lens replacement. Centre for Sight are nothing short of miracle workers! The care, the professionalism pre and post the procedure was unequivocally the best and I would sincerely, from the bottom of my heart, thank each and every one of them.
Would I recommend them - without hesitation and if you have ever thought about having lens replacement due to poor eyesight - there’s honestly no time like the present. You only get one set of peepers x

September 2, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

Thank you for your lovely review, we are delighted that you had a great experience.

Rated 5 out of 5 stars

highly recommended fantastic from start to finish

after having terrible trouble with my sight in my left eye i was very nervous about having the surgery but everyone at centre for sight made me feel very comfortable the surgery went extremely well, i had no pain, the care before and after has been fantastic very precise and thorough with their scans measurements etc, it was certainly the best decision for me to have the laser been life changing

July 23, 2025
Unprompted review
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Reply from Centre for Sight UK

We are delighted that your laser vision correction has been life changing and that you were pain free. We will pass on your lovely comments to the team.

Rated 5 out of 5 stars

5* Lens Replacement Procedure

I had tri focal lens replacement, both eyes done on the same day by Mr Daya. I wish I’d had it done sooner, it’s totally life changing. I researched the procedure for many months and selected Centre for Sight and I’m so glad I did. The whole process is first class from the very first contact, the initial tests could not be more thorough and the procedure is totally painless. The whole team could not be more helpful, I cannot praise them enough. I have perfect all round vision now so if you’re considering having the procedure done then this is definitely the place to choose you won’t regret it

July 9, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

It is fantastic to hear that you now have perfect all round vision and that you found the whole team to be so helpful, we will pass on your kind words. Many thanks.

Rated 5 out of 5 stars

The calm and reassuring atmosphere…

The calm and reassuring atmosphere helped me to feel at ease right from the start. The team headed by Dr Daya conveys a professionalism that is mirrored in the successful outcome of the procedure which I underwent. A heart 💓 felt Thank You, I am enjoying life & especially my Sports without the shackles of glasses 🤓

July 14, 2025
Unprompted review
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Reply from Centre for Sight UK

We are delighted that you are now able to enjoy life and your sport without glasses. Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Excellent eye hospital

I’ve been impatient at Center For Sight for a long while
I had my glucoma treated and I get my eyes checked every year
Centre for Sight is an exceptional eye hospital where before you see a consultant they do all the tests and then you see Mr. Daya
When you see other eye specialist, you do not get the same service you go in The see you in in 15 minutes half an hour you’re out
So certainly the best eye unit for me
I would highly recommend them

July 29, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

Thank you so much for the recommendation and your loyalty to Centre for Sight.

Rated 5 out of 5 stars

5 Stars ***** for Centre For Sight UK.

A sincere thanks to Mr Sheraz Daya and all the team at Centre for Sight in East Grinstead for resolving the issues I was encountering with my sight.

I had been recommended both Mr Daya and the Centre of Sight clinic at East Grinstead to resolve issues I had with reducing vision.

A few years previous to my enquiry, I had been informed that any form of Laser Treatment or Lens replacement would not be suitable for me, due to a childhood injury.

I took the chance (on recommendations from people that I'd worked with who had made the effort previously to travel from the West of Scotland) to get an opinion on my sight, if indeed I could be considered for eye correction surgery.

Mr Daya and the team completed extensive tests and analysis on my eyes and then informed me I would indeed be able to be considered for Laser and Lens replacement treatment in order to correct my vision.

Which was a great relief to hear.

A suitable date for treatment was arranged, and I had one eye surgery initially completed, with the other eye surgery done approx 48 hours afterwards.

Whether it was the arrangements for planning bookings for consultation, registration of a personal portal, general communication or adjustments for surgery appointments, everything was done quickly and efficiently throughout the process.

To anyone considering this sort of eye treatment or vision correction - I travelled from Scotland to get this carried out, and I am so glad I listed to "word of mouth" recommendations for both Mr Daya and the team at Centre for Sight at East Grinstead.

The improvement in my sight (in such a short space of time) was phenomenal post surgery, and I cannot thank the team enough, that were involved in all aspects of my treatment at East Grinstead.

The final appointment for post surgery analysis & tests has been altered to cater for me to travel from Scotland and return home on the same day, to reduce costs.

I have no hesitation to give a 5 star review to Centre For Sight at East Grinstead for all their help, care, & assistance, and to now being "glasses free" for the years ahead.

July 21, 2025
Unprompted review
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Reply from Centre for Sight UK

We are so pleased that you have had such a phenomenal improvement in your sight and that you are now glasses free. Thank you so much for taking the time to leave such a comprehensive review.

Rated 5 out of 5 stars

I had trifocal lens replacement which has meant I don’t need glasses at all

I had trifocal lens replacement which has been amazing. I had my eyes done on separate days as I had had previous Lazik treatment 11 years ago( at Centre for Sight) From having my first eye done I haven’t had to wear glasses at all. 2 days after surgery on my first eye I had better than 20/20 vision. During the surgery I was sedated and was not aware of what was happening until i was woken up at the end. All the staff were very professional and I couldn’t have been looked after better. I don’t believe you could choose a better place for surgery.

June 9, 2025
Unprompted review
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Reply from Centre for Sight UK

Thank you so much for such a lovely review. We are delighted that you have better than 20:20 vision and that you are now glasses free. We will share your kind words with the wider team.

Rated 5 out of 5 stars

A True Healer!

I cannot recommend Dr. David Shahnazaryan at the Centre for Sight, East Sussex highly enough. He is, quite simply, a healer. After being told by a previous consultant that I would have to "live with" my topical eye condition, I was feeling incredibly disheartened.

Then I found Dr. Shahnazaryan. His correct diagnosis and precise prescription led to my condition healing completely in just a few days! The relief I feel is immense. He provided not only expert medical care but also incredibly kind and compassionate service.

If you're looking for an eye specialist who truly listens and delivers outstanding results, look no further. I am so grateful to have found Dr. David Shahnazaryan and would recommend him to anyone without hesitation.

May 2, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

Thank you so much for your review and we are absolutely delighted that Mr Shahnazaryan has provided the diagnosis and treatment that has cured your condition. We will pass on your kind words.

Rated 1 out of 5 stars

Dishonest staff

After my consultation with Mr Daya, where we discussed my treatment options I paid a deposit to Centre for Sight for a future operation and was told (by the black female on the reception desk in their Oxshott office) that the deposit of £500 was FULLY REFUNDABLE if I chose not to proceed with the treatment.
A few days later, I decided to have a second opinion, so the following week I went to see Moorfields Private. There, I was informed that, in their opinion, the treatment that I was recommended at Centre for Sight (Supracor LASIK in one eye and standard LASIK in the other) was not the optimal solution to correct my vision.
As such, I asked for a refund from Centre for Sight as I would not be proceeding with their treatment. I was then surprised to be told that there was a £100 fee for cancellation, contrary to what I was told at the time that I paid the deposit.
I wouldn't use the services of this company as its staff are basically dishonest.

March 11, 2025
Unprompted review
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Reply from Centre for Sight UK

Dear Mr Ainsworth,

It is disappointing to read your review. Whilst I am unable to comment on individual cases due to confidentiality, I can confirm that all fees collected by Centre for Sight, are those agreed in advance and outlined within our terms and conditions signed by patients.

We wish you well with your planned surgery.

Rated 5 out of 5 stars

One Year On

The care, consideration was exceptional. Miss Espinosa and her team were all very focused on keeping me appraised on what to expect, the procedure and they were only too happy to explain if I was unsure.

June 17, 2024
Unprompted review
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Reply from Centre for Sight UK

Thank you so much for the review, we will share with the team.

Rated 5 out of 5 stars

Excellent job!.

I was a patient in Queen Anne Street.
Thank you to Mr Daya his excellent in his work and very friendly. Top man!
I am glad to meet Adora she is very friendly and easy to talk too, very professional in her work.

June 13, 2025
Unprompted review
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Reply from Centre for Sight UK

Thank you for so much for your lovely feedback. We will pass on to Mr Daya and Adora.

Rated 5 out of 5 stars

I can’t thank Mr Sheraz Daya and the…


I can’t thank Mr Sheraz Daya and the team at Centre for Sight enough for the exceptional care and expertise I received.

After cataract surgery at Moorfields using EDOF premium lenses, I was left with a significant refractive surprise — extremely short-sighted, which I had never been before. It was incredibly upsetting and knocked my confidence. Mr Daya reviewed my case and explained that the original lenses were likely not suitable for my eyes based on the initial biometry.

He recommended a lens exchange, starting with my right eye, using a trifocal lens. Given that these particular EDOF lenses are very difficult to remove — especially a year post-implantation — I was understandably nervous. However, I was given ample time to ask every question I had over several consultations, with extremely thorough testing and clear, detailed follow-up notes each time.

The level of care and customer service at Centre for Sight has been consistently excellent. The surgery itself went smoothly, and the improvement in my vision has been dramatic: from 6/45 to 6/9.5. I can now manage without glasses for most tasks, which is a huge relief.

I’m still considering whether to have the left lens replaced or stick with blended vision — a more complicated decision due to floaters and scarring from the original surgery — but I know I’m in the best possible hands.

Highly recommended for anyone seeking honest, expert advice and world-class eye care

June 13, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

Thank you so much for taking the time to write a review. We are delighted that you are now able to carry out many tasks glasses free and that you feel you are in the best possible hands at Centre for Sight.

Rated 5 out of 5 stars

Mr David Shahnazaryan

I’m writing regarding my experience with Mr David Shahnazaryan who has looked after my eyesight for the past two years. I’ve found him to be exceptional in his field of expertise. His attention to detail and care when examining my eyes is always very thorough. I am hugely reassured by his caring manor and ability to discuss with me the various stages of the medical investigations and potential treatment options. I have huge confidence in him and his attentive staff.

January 6, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

Thank you so much for your review. We are delighted that you feel reassured under the care of Mr David Shahnazaryan.

Rated 1 out of 5 stars

Will not be returning

I had an appointment with Dr. Shahnazaryan this morning, which I ultimately chose to leave before its conclusion due to his deeply unprofessional conduct. From the beginning, his manner was dismissive and needlessly condescending. He spoke to the nurse, who was both kind and highly efficient, in a patronizing way that I found completely inappropriate, and his tone toward me was even worse.

Despite multiple scans of my eyes, Dr. Shahnazaryan stated that he was unsure whether he could perform the procedure I had been referred for, yet he suggested numbing my eyes “just in case he was mistaken ( this would put me out of action for hours).” I found this approach to be careless and lacking in both clarity and confidence. His communication style felt abrupt and disrespectful throughout, which made it extremely difficult to trust his clinical judgment or feel comfortable under his care.

In all my experiences within medical settings, I have never encountered such rudeness or felt so belittled by a healthcare professional. It was both upsetting and unacceptable, and I will not be returning for any future appointments with him. Thank you for responding - I am sure his recollection does indeed vary but you only need to look at previous feedback to see that my experience was not a one off. I am surprised that as a business you would ignore such behaviour. Best wishes.

June 3, 2025
Unprompted review
Centre for Sight UK logo

Reply from Centre for Sight UK

Thank you for taking the time to share your feedback. We are deeply concerned by the comments you have made and are genuinely sorry to hear that your experience with us did not meet your expectations.
We have thoroughly investigated the situation with the team members who were present during your visit, including the consultant involved in your care. Based on these discussions, we understand that their account of the events differs from the one you have described.

At Centre for Sight, we are committed to treating every patient as an individual. Our process involves completion of a detailed health questionnaire along with carrying out a comprehensive range of diagnostic tests and assessments, before any recommendations are made. These tests are essential to enable our consultants to determine the most appropriate procedure and lens for each patient’s specific visual needs and lifestyle.
We regret that your experience left you dissatisfied and should you wish to discuss your concerns please contact us.

Rated 5 out of 5 stars

An excellent result

I was suprised how calm I felt having decided on getting multifocal lenses. I was put at ease by Mr Daya when he talked me through the process at my initial consultation. The operation was very straightforward and I hardly knew when it was all over. I am delighted with the result 20/20 vision. I can read any small print!

April 7, 2025
Unprompted review
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Reply from Centre for Sight UK

We are delighted that you now have 20/20 vision and that Mr Daya put you at ease. Thank you for your review.

Rated 5 out of 5 stars

I have received excellent treatment at…

I have received excellent treatment at cfs, from the skill of the surgery to the support team, the staff are always helpful, caring and hardworking, in particular Adora has been very kind and informative. I am impressed .

May 20, 2025
Unprompted review

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