Centric Communications Ltd Reviews 6

TrustScore 4 out of 5

4.1

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Company details

  1. Telecommunications Service Provider

Written by the company

Centric Communications was founded on being different. We believe in delivering an exceptional customer experience, with our customers and providing the right solutions at the core of our business and success. We believe transparency is key to having long lasting relationships. With over 35 years in the telecoms industry, we know what it takes to keep customers happy and deliver on expectations. We are highly experienced in this fast-changing industry so we can keep our customers up to date with the best solutions for their business. At Centric, we provide: - Telephone systems (hosted and on-site) - Business mobiles contracts - Broadband connectivity - Wi-Fi Solutions Our customers include businesses, charities and schools. Unlike most telecoms’ providers, we're very easy to do business with. we communicate using all the major platforms; phone, WhatsApp, Facebook Messenger, email or you can arrange to meet us face to face.


Contact info

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Amazing service always finds a solution…

Amazing service always finds a solution to any problem and additional information on a step to step process on how to follow through with it. Very genuine team 👏 🙌 👌

August 3, 2023
Unprompted review
Centric Communications Ltd logo

Reply from Centric Communications Ltd

Thanks for the great words Margaret, the team are thrilled.

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Rated 5 out of 5 stars

Fantastic service from Sonny as always

Fantastic service from Sonny as always. Quick solution to my problem and service with a smile as always.

July 14, 2023
Unprompted review
Centric Communications Ltd logo

Reply from Centric Communications Ltd

Thank you for your review, we love hearing feedback from our customers. We will pass on your delightful comments to Sonny also.

Rated 5 out of 5 stars

Really great service from Centric

Really great service from Centric, we had an issue with our connectivity thinking it was an outage, they were here within the hour to check the building connectivity and helped trace the problem back to our router and worked with out IT to resolve the issue. We've now got super fast stable broadband.

July 6, 2023
Unprompted review
Centric Communications Ltd logo

Reply from Centric Communications Ltd

Thanks Andrew and we are really pleased you are happy with Centric. Enjoy your super fast broadband!

Rated 5 out of 5 stars

It is already few months that i am…

It is already few months that i am using Centric Communications Ltd services for my internet and landline needs, and I couldn't be happier with the service I've received. The connection is lightning-fast, and I've experienced no downtime or disruptions since day one. The landline calls are crystal clear, and I no longer worry about dropped calls. The customer support team is incredibly responsive and helpful, resolving any issues promptly. Centric Communications Ltd has exceeded my expectations and has become my go-to provider for reliable connectivity. Highly recommended!

June 8, 2023
Unprompted review
Centric Communications Ltd logo

Reply from Centric Communications Ltd

Thank you Rocco! We love working with you and are very pleased that you are happy with our service!

Rated 5 out of 5 stars

Advice NI

We are a charity based in Northern Ireland and recently moved to Centric Communications Ltd and so far we are very happy with the move. We operate in a blended working environment as well as provide telephone advice to members of the public, the new system has greatly improved communication across the teams, the chat facility is very popular and saves time, overall we have seen savings in telephone costs which is critical in the current very difficult funding environment. Support from the CCL team has been brilliant as well.

December 16, 2022
Unprompted review
Centric Communications Ltd logo

Reply from Centric Communications Ltd

Thank you Kathleen. We enjoy working with you and the team in order to support your blended working environment and will continue to do so in the future.

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