Cerrura Fashions Reviews 

188
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First of all , I’ve never had such lovely customer services from any retail shop like I did with Cerrura Fashions. The quality of the items are simply stunning, no flimsy materials here. I found the... See more

Rated 3 out of 5 stars

Packaging is very poor, there was no receipt or product information or returns information. There was no sendes address no vontact numbers/customers services or any contact number. Cerrurra has so man... See more

Company replied

Rated 5 out of 5 stars

Quality, and fact that you sell true sizes bought two different sizes to be on the safe since it was my first time ordering from the shop.unfortunately the other one is to big will gift someone with... See more

Rated 5 out of 5 stars

Lovely great quality clothes i highly recommend.Thank you Cerrura Fashions.

Company details

  1. Bridal Shop

Written by the company

Elegant Clothing for Weddings and Special Occasions including Mother of the Bride, Wedding Dresses, Groomsmen suits, Evening Dresses and African Clothing


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(188)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Goes above & beyond to help customers!! Highly recommend

First of all , I’ve never had such lovely customer services from any retail shop like I did with Cerrura Fashions.
The quality of the items are simply stunning, no flimsy materials here. I found the best suit ever for my daughters wedding but my body size is all over the place at the moment due to weight issues so after sending me out another size to try on , I had to ask for a refund in the end until nearer the wedding date. This is my “go to” place for my mother of the bride outfit anyway, so I won’t be wasting time surfing the internet. The staff even rung me a few times to ask question to help me out, which you would never get in other fashion shops.Delivery is fast and clothes are packed well for protection. There is nothing NOT to like about Cerrura Fashions. Please give them a try, you really will not regret it
Thank you Cerrura Fashions, see you soon Dawn W

September 10, 2026
Advertisement
Rated 5 out of 5 stars

Quality

Quality, and fact that you sell true sizes bought two different sizes to be on the safe since it was my first time ordering from the shop.unfortunately the other one is to big will gift someone with it.Will definitely be ordering again next month..

July 20, 2026
Advertisement
Rated 2 out of 5 stars

The material was not what I expected

The material was not what I expected. Also it is too large. I was told it was in uk sizes so I ordered a size 18 but it must have been in US sizes as it was massive so I now have to pay someone to take it all in and it was already costly. However I do rate the timing as it came quite quickly.

May 8, 2026
Cerrura Fashions logo

Reply from Cerrura Fashions

Thank you for your feedback. We’re sorry to hear that the sizing and quality were not as expected. While our sizes are listed in UK sizing, some styles can come up more generously depending on the cut of the garment.

If you weren’t happy with the quality or the sizing of the dress, you were welcome to contact us directly, and we would have been happy to help. You could have returned the dress for a refund, or we could have arranged a smaller size for you.

We appreciate you taking the time to share your experience and are pleased to hear that your order arrived promptly.

Kind regards,
Cerrura Fashions

Advertisement
Rated 2 out of 5 stars

One attire had a nipped thread .Did not…

One attire had a nipped thread .Did not like the quality of the attires

March 2, 2026
Cerrura Fashions logo

Reply from Cerrura Fashions

Thank you for your feedback. We're sorry to hear that one of the outfits you received had a loose thread and that you were not satisfied with the quality.

Our outfits are carefully selected, and we generally receive very positive feedback regarding their quality, so we are disappointed to hear that this was not your experience. We take quality concerns seriously and would have been happy to look into this for you if we had been contacted directly.

Please feel free to get in touch with us so we can review the matter and see how we can assist further.

Kind regards,
Cerrura Fashions

Rated 5 out of 5 stars

The dress fitted very well

The dress fitted very well. i like it because it appealed to my taste. i was fortunate to get the last one in stock! The size was universal and there was no issue with the fit.
i must mention that their customer service is always excellent this is why i choose to buy from Cerrura.

January 23, 2026
Advertisement
Rated 5 out of 5 stars

Customer service

I love Cerrura fashion for being honest and diligent in dealing with customers. Their customer service is very good.
For the back and forward of size exchange, they were very patient. They are quick to deliver your item with no hassle. If you have any issue with size, they sort it out without any hassle.

I will definitely recommend Cerrura anytime. Well done Cecilia for all your support in getting my order to meet up with my event.

and de

December 12, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look