First of all , I’ve never had such lovely customer services from any retail shop like I did with Cerrura Fashions. The quality of the items are simply stunning, no flimsy materials here. I found the... See more
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Packaging is very poor, there was no receipt or product information or returns information. There was no sendes address no vontact numbers/customers services or any contact number. Cerrurra has so man... See more
Company replied
Quality, and fact that you sell true sizes bought two different sizes to be on the safe since it was my first time ordering from the shop.unfortunately the other one is to big will gift someone with... See more
Lovely great quality clothes i highly recommend.Thank you Cerrura Fashions.
Company details
Written by the company
Elegant Clothing for Weddings and Special Occasions including Mother of the Bride, Wedding Dresses, Groomsmen suits, Evening Dresses and African Clothing
Contact info
89 - 93 Fonthill Road, London Fashion Centre, Unit G7 - G9, N4 3JH, Finsbury Park, United Kingdom
- 02072813930
- info@cerrurafashions.co.uk
- cerrurafashions.co.uk
4.6
Excellent
188 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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My package is showing either in uk or…
My package is showing either in uk or USA being ghosted on email. So far i feel ripped off with no one to talk to. Feels like a scam
November 27, 2025
Unprompted review
Reply from Cerrura Fashions
Hi there,
Thank you for your review. We’re very sorry to hear about your experience, but after thoroughly checking our system, we do not have any record of an order or email correspondence under your name.
We would really like to help resolve this for you. Could you please contact us directly at info@cerrurafashions.co.uk
with your order number, full name, and email used at checkout so we can look into this immediately?
We take customer service very seriously, and we want to assure you that we are an established UK business with physical stores and are not a scam. Once we receive your details, we will investigate your order status and get this sorted for you as quickly as possible.
Thank you for giving us the opportunity to resolve this.
Kind regards,
Cerrura Fashions
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Dresses were both good fit
Dresses were both good fit, Excellent service and delivery.
November 18, 2025
Good customer service.
What impressed me most is that they remembered my size, it shows how much they value their customers. That kind of attention to detail makes all the difference. I had my refund on the returned items.
September 6, 2025
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One of the dress seemed worn
One of the dress seemed worn, trace of dirt at chest and no label attached
August 18, 2025
Prompt delivery and prompt returns.
June 20, 2025
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I wanted something for my 60th birthday…
I wanted something for my 60th birthday and it was a last minute rush to Cerrura Fashions. The dress I got there was so perfect for me. Everyone is still talking about the dress. I will be your regular customer from now onwards. HAPPY CUSTOMER
June 11, 2025
Unprompted review
The clothes are as per picture beware of Tax and Duties
The clothes are as per picture. Quality is great!
The downside: Shipping to Ireland attracted a huge tax bill which I was not prepared for. So disappointed
May 8, 2025
Reply from Cerrura Fashions
Thank you so much for your kind words about our clothing quality – we’re really glad to hear you were happy with your purchase!
We’re truly sorry to hear about the unexpected customs charges. Unfortunately, for orders sent outside the UK (including to Ireland), customs duties and VAT are set by the receiving country and are outside of our control. We understand how frustrating this can be and will look at how we can better highlight this at checkout for our international customers.
We appreciate your feedback and hope to serve you again in the future, with fewer surprises next time.
Warm regards,
Cerrura Fashions
Good communication skills Good service will buy aga6
Good communication skills Good service
April 7, 2025
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Nicely made outfits for all occasions
Nicely made outfits for all occasions. Prompt delivery of the outfit in good condition. Seller contacted me to discuss other options before postage. I wish I new about them sooner.
March 31, 2025
Beautiful outfits as seen online,Great…
Beautiful outfits as seen online,Great customer support and quick delivery.
March 28, 2025
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