First of all , I’ve never had such lovely customer services from any retail shop like I did with Cerrura Fashions. The quality of the items are simply stunning, no flimsy materials here. I found the... See more
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Packaging is very poor, there was no receipt or product information or returns information. There was no sendes address no vontact numbers/customers services or any contact number. Cerrurra has so man... See more
Company replied
Quality, and fact that you sell true sizes bought two different sizes to be on the safe since it was my first time ordering from the shop.unfortunately the other one is to big will gift someone with... See more
I love Cerrura fashion for being honest and diligent in dealing with customers. Their customer service is very good. For the back and forward of size exchange, they were very patient. They are qu... See more
Company details
Written by the company
Elegant Clothing for Weddings and Special Occasions including Mother of the Bride, Wedding Dresses, Groomsmen suits, Evening Dresses and African Clothing
Contact info
89 - 93 Fonthill Road, London Fashion Centre, Unit G7 - G9, N4 3JH, Finsbury Park, United Kingdom
- 02072813930
- info@cerrurafashions.co.uk
- cerrurafashions.co.uk
4.6
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent product & service
May 3, 2022
Perfect happy with the service
April 14, 2022
Very efficient
Very efficient, good customer service. Ordered online 1 April 22, was due for delivery on 5 April but got it on the 4th April 22. Thank you to the team
April 12, 2022
Everything went well
April 6, 2022
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Item and speed of delivery was very…
Item and speed of delivery was very good, but packaging let it down. For such a special item I expected it to arrive in a box with tissue paper in between folds, preferably, not just folded in a plastic bag. Pleased with item.
March 21, 2022
Reply from Cerrura Fashions
Dear Charmain, Thank you for your feedback. We will definetly look at improving our packaging. Glad you are pleased with the item
Bought a dress and jacket
Bought a dress and jacket, pleased with my order. Arrived earlier than expected.
March 4, 2022
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Quick and efficient service
Quick and efficient service. Well done. I am a happy customer. Keep up the good work.
January 25, 2022
Delivery was quick.Dress quality was as…
Delivery was quick.Dress quality was as seen on the photos,excellent quality.I highly recommend.
January 13, 2022
Happy with my dress
December 10, 2021
Good quality clothes
December 9, 2021
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Very professionally made and true to…
Very professionally made and true to size. Am loving it and can't wait to wear it for my daughter's bridal shower 😊
December 2, 2021
Ordered late in the evening and hot my…
Ordered late in the evening and hot my parcel the next morning. The quality of the dress is amazing. Customer services was top notch as those was a replacement pf another that had gone out of stock.
December 2, 2021
I really appreciate your honest the…
I really appreciate your honest the quality of my dress is super no doubt about it the dress fits me well as on advert pictures
November 2, 2021
Excellent service from purchase to…
Excellent service from purchase to delivery of goods.Goods received in good condition and within the week of ordering.
October 14, 2021
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Excellent 5star
October 1, 2021
The dress is exactly like I saw online
The dress is exactly like I saw online.
Texture is nice as well.
September 22, 2021
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