CervicalCloud Reviews 169

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This group doesn’t even deserve a “1” rating. My first negative experience with them was the inordinate amount of time it took for delivery. I think it was 2 to 2/12 M O N T H S. By that time, I kne... See more

Rated 5 out of 5 stars

I'm overjoyed with my most recent CervicalCloud purchase! I bought the Back Stretcher & Massager, which comes with so many wonderful advantages in one! After one of my long days at work, it immediatel... See more

Rated 5 out of 5 stars

A pillow that is designed to be layed underneath the neck sounds pretty luxurious. The memory foam that this CervicalCloud pillow allows is worth purchasing. Think how much of an overall health and we... See more

Rated 5 out of 5 stars

I finally found something that relieves my discomfort. I suffer from intense discomfort in the back of the neck and the nape area, which only with medication help, I can calm down. I have tried diffe... See more

Company details

  1. Bedding Store
  2. Bedroom Furniture Store

Written by the company

Perfectly supports cervical spine and aligns your head, neck, shoulder, and back. Whether you are back, side, or stomach sleeper, neck pillow will perfectly fit for you.


Contact info

4.1

Great

TrustScore 4 out of 5

169 reviews

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Rated 5 out of 5 stars

Goodbye pains

thanks to cervicalCloud I no longer suffer from back pain, before knowing it I always had pain but since I tried it everything has changed. five stars you deserve💪

April 23, 2021
Unprompted review
Rated 1 out of 5 stars

Inferior product, nonexistent return policy

This company provides an inferior product and their return policy is functionally nonexistent. The neck pillow ships from China (despite the fact that the company that sells it is HQ'd in Paris), smells weird, and is so uncomfortable that it actually exacerbates neck pain. I wouldn't even give this pillow to my cat to sleep on.

Everyone else here who says this company is a scam is correct. You need only look at their listed return policy to know that any attempts to return one of their products for even a partial refund will be laughed off. There are other products on the market that actually help with neck pain and whose companies have a much more reasonable return policy.

April 5, 2021
Unprompted review
Rated 1 out of 5 stars

Bad company to deal with.So I ordered…

Bad company to deal with.So I ordered then cancelled my order due to the high conversion rate yet they still sent the pillow from within Australia, yet they wanted me to pay for it to be sent back to the US when it was sent within Australia. Anyway I sent it back to the address within Australia and provided a tracking number they claimed they couldn’t see and have now stopped contacting me to resolve. Not only do I not have the product but now I am out 150 aud out of pocket. So then I disputed with PayPal which then sided with the seller as they sent the product! So no product and 150 out of pocket.. scammers for a tiny crappy pillow don’t buy!

February 15, 2021
Unprompted review
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Rated 4 out of 5 stars

If you suffer from lower-back pain

If you suffer from lower-back pain, when you wake up in the morning: this will help. I used to wake in the morning, and felt this pain, in my lower back and started using this pillow between the legs ( i fall asleep on the side): this really solved that issue. It works!

January 17, 2021
Unprompted review
Rated 1 out of 5 stars

Stay away - SCAM!

Stay away! I never received my item and Customer Service no longer responds to my inquiries. I live in the United States. The neck pillow I ordered in mid December was shipped from China and, according to tracking, has been at a warehouse less than 10 miles from me for OVER 20 DAYS! CervicalCloud is based in Paris, France, and the only way you can contact them is using email. That's fine but they are no longer responding to my emails. This has left me no other alternative than to dispute the charges with my bank, which I have done.

January 14, 2021
Unprompted review
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Rated 1 out of 5 stars

This is an awful company

This is an awful company. The pillow itself was very hard and uncomfortable; it made my neck much worse. When I asked for a refund I was initially promised a 50% refund as it was a sale item but I did not recieve any money back. All of my subsequent emails to them were ignored.
Please do not use this company.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Relief

This company creates a host of products that help with lower back pain. If you suffer from tight muscles related to stress, I highly recommend using this company.

January 13, 2021
Unprompted review
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Rated 5 out of 5 stars

Great Product, I reccomend!

This product is amazing and ships in very little time! It is a great product and the customer service helped me track it easily! The buying experience is great and the product relieves pain as expected.

January 11, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

SCAM!!!!! Their warehouse is in the US, but if you want to return anything it has to be shipped to Poland, which will cost you at least 60.00. Poor support, material, cheap! Buyer BEWARE!!!!

January 6, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!! SCAM!!!!!! SCAM!!!!! DO NOT BUY FROM THIS COMPANY!!!!!!

SCAM!!!!!! SCAM!!!!! SCAM!!!!! SCAM!!!! WILL TAKE YOUR MONEY!!!! DO NOT, DO NOT, DO NOT ORDER FROM THIS COMPANY!!!!!!
I placed my order on Dec. 17, 2020 by accident. I did not realize at the time that I was trying to order what I thought was the correct item, but minutes after I hit the purchase button, I realized it was the wrong company. I immediately emailed the company my issue and asked them to cancel my order and I received a very wishy washey lame email with a four digit number saying they would work on it. Well I have sent several emails since then and no response, but they still charged my card. Too many of these FAKE companies out there!!! Hoping my credit card company will be able to help. You can tell 99% of their reviews are even FAKE!!! They don't make any sense!! BUYER BEWARE!!!

January 3, 2021
Unprompted review
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Rated 5 out of 5 stars

Good and Effective Product

You can use CervicalCloud to get good quality products at low cost. The design of their products is as beautiful as it is functional. On the other hand, the prices of these products are also relatively low. So I recommend others to buy products from here.

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

Your products are too innovative

Your products are too innovative, it helped me a lot with my pain in the body, I suffered from them for a long time, but they recommended your product and since I bought it it has worked wonderfully, now I am the one who recommends them

December 31, 2020
Unprompted review

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