cetims.com-Bridesmaid Dresses Reviews 50

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Cetims has amazing quality and price. Please take advantage of their support as each dress is made to order. To get the best fit and color check in with support before purchasing. Great customer servi... See more

Rated 1 out of 5 stars

If I could turn back time, I wouldn’t have bought from this store because: 1. Their custom-made sizing is inaccurate. They should have asked for more measurements to ensure the dress would fit pro... See more

Rated 5 out of 5 stars

I did a custom size, I gave myself 2 inch extra room around the hips and bust as I was nervous. The dress was made to fit. The quality was great. If I order again, I would definitely do a custom size... See more

Rated 5 out of 5 stars

Great customer service. Shipped quicker than expected. Material and style above expectations. My bridesmaids received so many compliments on my wedding day. Prefect color, it matched the groomsmen tie... See more

Company details

  1. Dress Store

Written by the company

We are committed to unique, sexy design and customer service to help every woman find her dream dress, for bridesmaids, prom, and every event in between. Jasmine started at the bottom, and learning the online shopping trade, we’ve worked our way up to becoming a state-of-the-art company. On 2022, we set up our own company, we at Cetims have been in the industry actively building on and improving our service and quality, communicating with our workers and customers to provide excellent dresses and great service. As a part of becoming our own unique brand, we also have our own factory. At Cetims, we believe every girl should be able to find that perfect dress she’s been looking for. That’s why we offer over 80 colors on our site to choose from, along with many different styles. Our dress options are created from skillfully crafted, carefully curated materials like velvet, satin, jersey, and floral chiffon. We like to keep things interesting with modern looks and a fresh, non-traditional design standpoint, focusing on making dresses that will flatter your figure. Mermaid-style dresses are one of our specialties in particular! Not to forget, we also offer custom sizing to give you a perfect fit. One of the greatest obstacles we’ve faced was giving our customers dresses that were tailored to perfection, fitting them perfectly. Finding the perfect fit can be difficult- this can be due to miscommunications between our buyers and workers about measurements, or just not being able to tailor a dress in person. Many shops only need shoulder-to-floor length measurements, but this can be interpreted in many different ways. No dress measured so arbitrarily would fit well. So, after conversing with our workers and buyers, we developed a crystal-clear questionnaire to help us give you a more accurate fit on your dress. We take into account more than just shoulder-to-floor, taking pride in the unique measurements of every buyer for a perfect gown. We also know our merchandise well and understand how to give our customers experienced tips for buying. For instance, since factory dye lots can vary from lot to lot, we know to tell customers to buy their dresses at the same time, guaranteeing a more accurate color match. Because we know the ins and outs of the business, our customers trust us to make their dream dresses. We specialize in bridesmaid dresses and prom dresses, guaranteeing a chic, unforgettable look for your next special occasion. Any accessories you might need, we also have- from headpieces, to earrings, to makeup and nail extras, and ties. Offering you high-quality items for all price points and all body types is our specialty. Communication is key for us! We see things from our customer’s end and try to provide the full service possible. Providing quality and matchless individual looks is our mission here at Cetims, and we’re excited to work with you.


Contact info

3.9

Great

TrustScore 4 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cetims has amazing quality and price

Cetims has amazing quality and price. Please take advantage of their support as each dress is made to order. To get the best fit and color check in with support before purchasing. Great customer service.

December 3, 2025
Advertisement
Rated 1 out of 5 stars

Waste of time, horrible experience

Waste of time, dress presented on their website will look nothing like the one you receive ! Even after sending your size the custom made dress will not fit you at all, it will be horribly looking, not fitting, uncomfortable..… etc. You will be going back and forth with Cetims including a bunch of nonsense from the company not wanting to help you after you clearly tell them you didn’t get the proper dress that was supposed to look good like they presented it online and was supposed to fit you after you sent your measurements and that you paid for….Never again with Cetims

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service, good quality, and Legit

My experience with this company was pleasant. I am very pleased with my dress. They reached out to confirm my measurements and the dress fits very well. Great quality and good material. The dress feels like luxury. My husband loves the dress as well. The dress came faster than I expected. I will be ordering from this site again. My customer service rep. (Jane Wang-Lemon) kept a good line of communication.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered my dress according to the…

I ordered my dress according to the measurements and it was still too tight. They do not give you a 100% refund if you return the dress. Plus you have to pay for shipping overseas which is pricey.
I expected a good quality dress but it went bad after one use.

March 19, 2025
Advertisement
Rated 5 out of 5 stars

It was a wonderful experience

It was a wonderful experience, I got a total of 9 dresses for my bridesmaids, customer service Jane was awesome with responding and attending to my need and they shopped in time . The dresses were as shown and am happy I used them can’t wait for June 18 to see everyone in these dresses

May 6, 2025
Unprompted review
Rated 4 out of 5 stars

My daughter wore the bridesmaid dress

My daughter wore the bridesmaid dress. Here’s what she said about the dress.
1) the length was too long. The length was made for someone 5’8. She is 5’3 . With 2 1/2 heels, it was still too long .
2) With the train on the back of the dress , it needed to have a bustle made.
3) The V neck was too deep, had to be altered.
4)The material itself had no “give” to it. It would’ve been preferable to have the material in stretch satin .
Alterations added an extra $100.

April 12, 2025
Advertisement
Rated 1 out of 5 stars

Sucks!

If I could turn back time, I wouldn’t have bought from this store because:
1. Their custom-made sizing is inaccurate. They should have asked for more measurements to ensure the dress would fit properly.
2. The fabric quality is poor. For the high prices they charge, you’d expect better materials. I thought the dress would look great for an important event, but it ended up looking terrible.
3. It’s not worth buying from their store because the design shown in the app is completely different from what you actually receive.

January 8, 2025
Rated 5 out of 5 stars

Beautiful dreas

I loved the look of the dress and the way it fit. The only thing I did not like about it is that it showed anything on it. If I accidentally spilled anything on it and used water to wipe it off, it would show everywhere that the water was too.

December 10, 2024
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

"I had an amazing experience with this company! I paid a little extra for a custom size, and it was absolutely worth it. The service was outstanding—friendly, professional, and attentive to detail. The quality exceeded my expectations, and even though I was a bit nervous when placing my order, I ended up being 110% satisfied. Highly recommend! Thank you!"

March 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Bridesmaid Dress

I bought a bridesmaid dress, using my own measurements, which I recommend. Lemon emailed me right away asking more questions, it felt very supportive. They made the dress to order, and shipped it quickly. The dress fits perfectly. It’s better than i expected, I’m very happy

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

I've had a very hard time finding a...

I've had a very hard time finding a dress that fits me well as my body type is a bit challenging. Lemon has been incredibly helpful, responsive, and flexible throughout this process.

November 4, 2024
cetims.com-Bridesmaid Dresses logo

Reply from cetims.com-Bridesmaid Dresses

It's an honor to be helpful.
No matter your size, you can be beautiful.

Rated 1 out of 5 stars

Service sucked

Service sucked, dress was not comfortable nor did it even come close to fitting. They refused to refund me. Never sending anyone here

October 14, 2024
Rated 5 out of 5 stars

Excellent Customer Service…

I had a problem with my original order which was for a bridesmaid dress. I emailed the company and had a wonderful response from Service Rep, Lemon, who dealt with the issue, had me reorder and made arrangements to return the original item and rush ship the replacement free of charge Excellent customer service!!!

November 19, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Poor dress

Poor dress, style that I saw online was totally different from what I received and extremely long even when I provided a custom measurement. Alteration cost more than the dress . And seller did nothing to help . Bad customer service. I will Never order from this seller again

July 11, 2024
Rated 5 out of 5 stars

Cetims was excellent

Cetims was excellent! From the ordering process, to confirming and receiving the dress. The dress was amazing quality and was received very quickly. I would highly recommend them.

June 14, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look