cfsredundancypayments.co.uk Reviews 303

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, friendly staff who keep them informed at every stage. Many people appreciate the clear communication, quick response times, and the ease with which their claims were handled, often exceeding expectations. Consumers frequently highlight that the company manages the entire process, requiring minimal effort from their side, and delivers positive resolutions. Reviewers also noted the professionalism and trustworthiness of the team.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and professional... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and clear... See more

Claim

People report positive experiences with claim. Customers praise the excellent communication and regular... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and support... See more

Response time

Consumers generally express satisfaction with the response times and communication. Many reviewers highlight... See more

Based on these reviews

Rated 5 out of 5 stars

James reached out with days of business going into administration and explained how we could claim by doing nothing and they would do all the hard work. Kept up to date throughout the process and 12 m... See more

Rated 5 out of 5 stars

Very helpful, friendly staff who kept us informed at every stage of the proceedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case updates and they respo... See more

Rated 5 out of 5 stars

Fantastic service and very helpful, friendly staff who kept us informed at every stage of the procedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case upd... See more

Rated 5 out of 5 stars

James reached out to me and my former colleagues following the immediate termination of our employment when the company went into administration. I hadn’t heard of a Protective Award claim before,... See more


Company details

  1. Legal Services

Written by the company

Specialising in Redundancy Claims, whether you're an employee or a director, we're regulated in offering advice and assisting you in your claims journey. Through utilising elements of the Employment Rights Act 1996 we provide the service you need to ensure you're maximising the value of your entitlement. Making a claim can be a minefield and if your submission isn’t 100% accurate the RPS will reject your claim, we're here to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. I had no idea that this service was available to me and was recommended by an assoiciate. So glad that I reached out the results were far better than expected. The people that I dealt with were understanding, patient and professional . I couldn't praise them enough.

Thank you so much

March 2, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The process was simple, clearly explained, and handled very professionally. Communication was great and everything was completed quickly.
Highly recommend CFS Redundancy Payments.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

A great team

I wasn’t expecting anything but the team obviously worked hard and I got a decent sum I can’t thank them enough

January 16, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Great service. The process isn’t quick or straightforward but CFS made it simple and communicated very well

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Communication throughout the entire process was second to none. Could not recommend CFS enough. An absolute pleasure to deal with!

December 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Company

James Lewis and Vikki Dawson were first class in dealing with my Protective Award Claim… I would 100% recommend them…

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very clear communication from CFS regarding my claim, responses to all matters were prompt and enabled my claim to proceed in good order.

Would happily use CFS in the future.

December 15, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Redundancy

CFS. Were efficient and kept me in the loop at all times
Received a payment in 10 weeks
Would definitely recommend them for
Directors

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

James his team were fantastic

James his team were fantastic. They kept us updated throughout the process and I received a larger sum than I had thought possible! Would highly recommend.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team, Fantastic Support

Excellent service from start to finish. Whilst my personal claim was a lengthy amount of time, CFS redundancy (Vicky and James particularly!) were incredible with communication, empathy, precision….and explaining the complicated bits in layman’s terms!! Overjoyed with my outcome, and nothing was ever too much hassle - thank you all

November 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look