Disrepairsupport Reviews 76

A brilliant service, very happy

Disrepair Support deserve my 5 star rating on the basis that they were proactive, professional and fully understanding of my needs and concerns. From the outset, they listened and were most helpful in getting my property issues resolved when the council were non responsive to my needs. They guided me through the process and ensured that action was finally taken. As a result of their support & care and attention to detail, the required repairs were carried out in full. From start to finish, Disrepair Support handled my situation in a professional and expedient matter. I would recommend them to anyone in a similar position.

Disrepair Support were so helpful, I had a large amount of damp in my house which was causing sleepless nights & endless amounts of stress for me.. these guys have relieved me of that & allowed my house to feel like a home again. Thank you! Great service & extremely helpful throughout the process.

There be so helpful helping me with the damp and mould and the leak I am grateful this team helping me

Disrepair Support is a fantastic company who walk you through the what would be the stressful process of organising legal facilities. They are very friendly knowledgeable and helpful Ashley is an asset to the company! He has been very vigilant with updates and keeping me in the loop throughout the process. I am ever so grateful.

The help ive had and the communication has been great.
The bloke who has been helping Kevin pike is a credit to the company

Joe was extremely helpful and friendly he spoke to me about everything and made the process very easy and stress free

Great experience ,I had so far ,with Luke! He transmited confidence, professionalism and care.

I had a great experience working with Luke on my housing disrepair claim. From the start, he was professional, clear, and really easy to deal with. He explained everything in a way that made sense and kept me updated throughout the process, which made a stressful situation much easier to handle.

They were brilliant, they helped me get my property fixed with exceptional, quick service.

I had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional and it certainly was.

They are professional, the staff is very helpful and cooperative 👍 I am very happy with their services especially thank you very much to Mr. Dylan 😊

I'm absolutely fed up with this company, I'm now angry! 😠 I phoned them ONCE! ....They called me back and I said I didn't want to go ahead with getting it all sorted as the council have now reached out to sort the mould out. They KEEP SPAMMING & HARASSING ME, I've had to block 5 of their numbers as they continue to phone me from different mobile numbers even after asking 3 different callers at 3 different times to delete my number off their system. I'm typing this review as they've literally just contacted me AGAIN and I've AGAIN just told the man on the phone to take my info off the system and he said "I'm sorry, I've not spoken to you before, so wasn't aware" So even after telling the other callers 3x to delete my number they still haven't done so, otherwise this man would've been aware to not call me, or actually he wouldn't have been aware as my number wouldn't have been on the system if it had been deleted!
If they can't even communicate and do a simple task of deleting a number off the system then what else can they not put into, or take off, their system?! VERY UNPROFESSIONAL!

Edit: 16th March....have just received ur reply and really appreciate the fact that you've even replied let alone apologised, so thank you!

I can't Complain i have had excellent Service, the process was simple and straight forward, no issues at all Great communications with the team, I felt to be in safe and trustworthy hands, a good all round assessment I have been ignored for years by landlords and associations this is the first time actions are taken place.

Thanks to Luke.

Great experience thanks to Luke

They are so helpful with the problem I’ve he’d a highly recommend them to anyone who’s got a problem, they will try there best to help you in any way.

“Yunno I do have full confidence that you are gonna do what you need to do and because I feel you’ve already gone above and beyond to help me and my family I’m sure that with your expertise and guidance things will be sorted and I wanna say thank you for that man !!!” - this was my response to Sam from Manchester Disrepair Support Team who had gone above and beyond to get me up to speed with what I need to do how I can get help and real time assistance and advice in addition to smooth communication enabling for me to get the best compensation for my situation. I highly appreciate and recommend them to anyone.

I felt ignored until disrepair support helped me get rid of the damp and mould.

Struggled to get a response off the council for months regarding the damp and mould .. was affecting my health.. these guys got it sorted quickly with no fuss

Could not reccomend Sam Haley enough, very helpful throughout the whole process!