Excellent service as always! I’ve been buying from C.Gars for a while now—usually from their Chester shop, but I've transitioned online over the past few months. The handling, packaging, and deliver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I simply love superb Cgars! They make shopping online a breeze, great at delivering and packing whatever you order and while they stock a great range of Cuban and New World cigars, their exclusives a... See more
Company replied
Super happy with the online shopping experience. A vast choice of affordable cigars. I like the fact that there are detailed descriptions of each cigar. I buy cigars for my husband. He's not a conno... See more
Company replied
Been coming here for years. Love the website, so easy to find what I fancy each time I visit with great filters and competitive prices. Service is exceptional with expert opinion and extra goodi... See more
Company replied
Company details
Information provided by various external sources
We do, without question, have the largest range of cigars and accessories in the UK, that I am fairly certain of. Prices: Our prices are very competitive and we like to think of ourselves as the 'Asda' of the cigar business. However, we will always guarantee to price match any bonafide cigar specialist in the UK and we will not be undersold! Best Service! Best Quality! Best Value!
Contact info
1 White Horse Street,, W1J 7LB, Mayfair, London, United Kingdom
- 0345 604 0044
- sales@cgarsltd.co.uk
- cgarsltd.co.uk
4.9
Excellent
30K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from C.Gars Ltd
We are so pleased you enjoyed your purchase and the packaging. Thank you for your kind feedback!
Kind Regards
Louise - C Gars Ltd
Excellent service
Excellent service. Received a ‘Mystery Cigar’ with my last order, (Kristoff Ligero Maduro Robusto)which was a wonderful choice, I really enjoyed it.
June 13, 2026
Reply from C.Gars Ltd
We are so pleased to hear you enjoyed the excellent service and the "Mystery Cigar" with your order. We are delighted it was a wonderful choice!
Kind Regards
Louise - C Gars Ltd
Always efficient and super fast
Always efficient and super fast. First class service every time.
June 20, 2026
Reply from C.Gars Ltd
We're so pleased you consistently experience our efficient and super-fast, first-class service. Thank you for your kind feedback!
Kind Regards
Louise - C Gars Ltd
Reply from C.Gars Ltd
We're so pleased your order went smoothly. Thank you for your kind words.
Kind Regards
Hayley - C Gars Ltd
With a fantastic selection of cigars…
With a fantastic selection of cigars bundle offers and a first class postage service I wouldn’t go anywhere else absolutely top class
June 19, 2026
Reply from C.Gars Ltd
Hi Mark
We're delighted you appreciate our cigar selection, bundle offers, and first-class postage. Thank you for your wonderful feedback!
Kind Regards
Hayley - C Gars Ltd
Great service as always
I only buy cigars and other related products from C.Gars and they never let me down on the quality of the products and their service. Always helpful and have a good stock of things I need. Try them and see for yourself.
June 12, 2026
Reply from C.Gars Ltd
Hi Hiren
We're delighted to hear that you consistently find our products and service to your satisfaction. Thank you for your continued loyalty and kind recommendation!
Kind Regards
Hayley - C Gars Ltd
Consistently great service
Consistently great service, fantastic staff and perfect cigars.
June 18, 2026
Reply from C.Gars Ltd
Hi Anne
We are so pleased you enjoyed our great service, fantastic staff, and perfect cigars! Thank you for your feedback.
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Karim
We appreciate your kind words! We are glad your order arrived quickly and securely.
Kind Regards
Hayley - C Gars Ltd
First Class
Very easy to order with exemplorary customer service and delivery.
No expense spared on the correct packaging either!
June 19, 2026
Reply from C.Gars Ltd
Hi David
We are so pleased you found ordering easy and appreciated our customer service and careful packaging! Thank you for your kind words.
Kind Regards
Hayley - C Gars Ltd
Outstanding.
Outstanding.
The cigars are always delivered beautifully, fast, perfect condition and with a personal touch.
The Mystery Cigar and magazine are Great fun.
It's always a pleasure ordering, thank you.
June 19, 2026
Unprompted review
Reply from C.Gars Ltd
Hi Mrs Manas
We truly appreciate your wonderful feedback! We are delighted to hear your cigars arrived beautifully and in perfect condition. It's great you enjoyed the mystery cigar and magazine.
Kind Regards
Hayley - C Gars Ltd
Excellent company as always.
June 19, 2026
Reply from C.Gars Ltd
Hi Adam
Thank you for the 5* review and kind words!!
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Richard
We appreciate your continued support. We're glad our service met your expectations.
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Matt
We appreciate your kind words! We're glad your order arrived quickly and in good condition.
Kind Regards
Hayley - C Gars Ltd
Brilliant as always
Brilliant as always - both in terms of service and the speed of delivery.
June 18, 2026
Reply from C.Gars Ltd
Hi PAE
We are so happy to hear you enjoyed our service and delivery speed. Thank you for your kind words!
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Rich
We're happy you consistently receive first-class service and delivery from us. Thank you!
Kind Regards
Hayley - C Gars Ltd
Goods arrived promptly and well…
Goods arrived promptly and well packaged complete with useful info. and sweets 😊
June 18, 2026
Reply from C.Gars Ltd
Hi Colin
We're so pleased your order arrived promptly and well-packaged, complete with useful information and sweets!
Kind Regards
Hayley - C Gars Ltd
Prompt service and excellent products
June 17, 2026
Reply from C.Gars Ltd
Hi Douglas
We appreciate your fantastic review. We are so glad you were pleased with our service. Thank you!
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Mark
We're so glad you appreciate our quick service and thank you for your continued custom! Thank you for your kind words.
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
HI Darren
We're delighted you enjoyed our service, selection, and speedy delivery. Thank you!
Kind Regards
Hayley - C Gars Ltd
Great evening with Roy and the team at…
Great evening with Roy and the team at the sampling event, full of knowledge and always a good bunch of guys there.
June 18, 2026
Reply from C.Gars Ltd
Hi Andrew
We're so glad you had a great evening at our sampling event! We appreciate your kind words about our team's knowledge and camaraderie.
Kind Regards
Hayley - C Gars Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.