Purchased from this company several times and I've never had any problems. All items arrived in perfect condition, fair price and they have a wide range of choice so no need to shop around. Even ans... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Topped up on a few if my favourite Davidoff cigars (plus a Limited Edition that was on sale). I know that they're not cheap but the recent price rises in Cuba now make them look a bit of a bargain, an... See more
Company replied
As always, everyone are very efficency in their works. The products are excellent and delivery is within 48 hrs. I'd like to take this opportunity to mention one of the staffs Michelle, she is v... See more
Company replied
Delivery is good value and quick, also well packaged with no damages. The Cigars arrived in good condition, wrapped in cellophane, in a sealed bag with a humidifier sachet. They were also in a nice pr... See more
Company replied
Company details
Information provided by various external sources
We do, without question, have the largest range of cigars and accessories in the UK, that I am fairly certain of. Prices: Our prices are very competitive and we like to think of ourselves as the 'Asda' of the cigar business. However, we will always guarantee to price match any bonafide cigar specialist in the UK and we will not be undersold! Best Service! Best Quality! Best Value!
Contact info
1 White Horse Street,, W1J 7LB, Mayfair, London, United Kingdom
- 0345 604 0044
- sales@cgarsltd.co.uk
- cgarsltd.co.uk
4.9
Excellent
30K reviews
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Great sevice…
The C.Gars Ltd website is comprehensive and clear to use. The service was precise and swift with delivery in perfect condition and arrived quickly.
August 26, 2026
Reply from C.Gars Ltd
Hi Ian
We are delighted to hear you found our website comprehensive and clear to use. It's wonderful to know our service was precise and swift, with your delivery arriving quickly and in perfect condition.
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Alexander
We truly appreciate your wonderful feedback and 5-star review! We are so pleased you are happy with our great cigars and prompt delivery. Thank you for your kind words!
Kind Regards
Hayley - C Gars Ltd
Superb choice
Superb choice, quality and price and great selection of both high end and budget friendly, along with a great selection of accessories and samplers.
Packaging is exceptional and selection of delivery options. Absolutely will be my go to online cigar retailer.
September 2, 2026
Reply from C.Gars Ltd
Hi Stuart
We're so pleased to hear you appreciate our wide selection, competitive pricing, and exceptional packaging. It's wonderful to know we'll be your go-to online cigar retailer!
Kind Regards
Hayley - C Gars Ltd
I had an enquiry with a delivery
I had an enquiry with a delivery.
I messaged them around 1900hrs.They got back to me at 20.00,the same evening.
Now that's customer service.
Thank you Michelle, take the rest of the evening off.
September 9, 2026
Unprompted review
Reply from C.Gars Ltd
Hi Anthony
We're so glad to hear we could assist you promptly with your delivery inquiry. Providing excellent customer service is very important to us, and we appreciate you recognising our efforts. Thank you for your kind words!
Kind Regards
Hayley - C Gars Ltd
Great company
Great service. Some nice Danish pipes. Good cigar offers. One day I'll win the whisky competition
August 26, 2026
Reply from C.Gars Ltd
Hi Stevie
We're so pleased to hear you enjoyed our service, Danish pipes, and cigar offers! We wish you the best of luck in the whisky competition – we hope you win one day!
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi James
We're glad to hear your transaction was simple and well-organised. We appreciate your feedback.
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Gang Wu
We are so pleased to hear you were happy with our premium products, attentive service, and swift delivery. Thank you for your kind words!
Kind Regards
Hayley - C Gars Ltd
Misleading communication made me…
Misleading communication made me believe I would get the ticket .. Still waiting for my refund…
September 2, 2026
Reply from C.Gars Ltd
Dear Yusuf,
Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience and disappointment this may have caused.
Your refund has been processed and will be with you shortly.
Kind Regards
Michelle - C.Gars Ltd
As always happy
As always, I am very happy with your prompt and efficient service. Thank you.
September 2, 2026
Reply from C.Gars Ltd
Hi Frederick
We are so happy to hear that our prompt and efficient service met your expectations. Thank you for your kind words!
Kind Regards
Hayley - C Gars Ltd
Delivery first service!
September 1, 2026
Reply from C.Gars Ltd
Hi John
Thank you for the lovely review. We are so pleased to hear your order arrived in good time. We hope to hear from you again soon :)
Kind Regards
Hayley - C Gars Ltd
Quick response to order
August 25, 2026
Reply from C.Gars Ltd
Hi Michael
We are truly happy to hear that our prompt service met your expectations. We appreciate your positive feedback!
Kind Regards
Hayley - C Gars Ltd
Good company to buy from
Good company to buy from.
Quick delivery, also replaced the bad quality product, no issues at all.
I would buy again cigars from them a 100%.
September 2, 2026
Reply from C.Gars Ltd
Hi Elisei
We truly appreciate your wonderful feedback! We're delighted to hear about your positive experience with our quick delivery and how we resolved the product issue. We look forward to your next purchase!
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Alan
We truly appreciate your wonderful feedback and 5-star review! We are so pleased that your tobacco arrived promptly and in good order.
Kind Regards
Hayley - C Gars Ltd
A first class company
A first class company - prompt delivery and well packaged. I wouldn’t use anyone else.
September 1, 2026
Reply from C.Gars Ltd
We are so pleased to hear you had a first-class experience with us and that your order arrived promptly and well-packaged. Thank you for your wonderful feedback!
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Thank you for taking a moment to leave us a 5‑star review. It means a great deal to us and we’re genuinely grateful.
Kind Regards
Louise - Customer Care Team, C.Gars Ltd
Reply from C.Gars Ltd
Thank you for taking a moment to leave us a 5‑star review. It means a great deal to us and we’re genuinely grateful.
Kind Regards
Louise - Customer Care Team, C.Gars Ltd
Reply from C.Gars Ltd
We appreciate your fantastic review! We are so pleased to hear you are happy with our fast and reliable service. Thank you for your kind words!
Kind Regards
Hayley - C Gars Ltd
Brilliant….great choice…great service…
September 1, 2026
Reply from C.Gars Ltd
Thank you for taking a moment to leave us a 5‑star review. It means a great deal to us and we’re genuinely grateful.
Kind Regards
Louise - Customer Care Team, C.Gars Ltd
Reply from C.Gars Ltd
Thank you for taking a moment to leave us a 5‑star review. It means a great deal to us and we’re genuinely grateful.
Kind Regards
Louise - Customer Care Team, C.Gars Ltd
Good as always
Good as always. In hindsight I should have got normal pipe tobacco instead of aromtic. Currently smoking one of the cigars, the cap was slightly cracked. Enjoying it now with a black coffee.
September 1, 2026
Reply from C.Gars Ltd
We're happy to hear you're enjoying your cigar with coffee! We appreciate your feedback regarding the aromatic tobacco and the cracked cigar cap. We'll certainly consider your comments as we continue to improve our offerings.
Kind Regards
Hayley - C Gars Ltd
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