CGB Numismatique Paris Reviews 

10,102
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast shipping times, excellent product quality, and professional secure packaging that always keeps delicate items completely safe during international transit. People frequently highlight the friendly, professional staff and the remarkably large selection of rare items easily accessible through the online platform. Some reviewers were not happy with communication issues or experienced very slow response times when trying to reach customer support for assistance. A few other people also felt that specific delivery carriers caused unexpected customs fees, frustrating parcel delays, or unwanted changes to the shipping methods used.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive promptly, are securely packaged,... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive in perfect condition and match the... See more

Service

Consumers find service to be positive, highlighting professional efficiency, reliable reliability, and prompt... See more

Staff

Customers consistently note positive experiences with staff, frequently praising the team as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have enjoyed collecting with CGB for many years. I have met several of their experts in their office and at Paris coin shows. Their publications are amazing. They have always been honest, excellent,... See more

Company replied

Rated 5 out of 5 stars

I've been collecting since 1968, burned coins from Berlin , Germany (1945) to modern global pieces of today. Banknotes, tokens, uncut sheets, I think my hand has touched it all. CGB has a wonderful r... See more

Company replied

Rated 5 out of 5 stars

One can close their eyes and trust CGB.fr with purchases. I love dealing with them. Very professional team and customer service is top notch. Being an international organization, they can benefit from... See more

Company replied

Rated 5 out of 5 stars

Great, secured, fast service to Bermuda!! No hassles. No complaints. Would like to deal with again when another opportunity presents itself!! Will continue to visit auction/store for more deals!!... See more

Company replied


Company details

  1. Coin Dealer

Written by the company

Le site numismatique - CGB Numismatique Paris est le specialiste des monnaies, médailles, jetons, billets de collection, librairie et fournitures numismatiques


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(10,102)

852 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very cooperative and helpful

1. Responsive to inquiry about grading (M. Voitel)
2. Reasonably priced shipping/customs
3. Accept credit cards
My only problem was registration for live bidding (two attempts at bidding failed)

October 6, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Max,
Thank you sincerely for your positive review and continued loyalty. We are delighted to hear that you are satisfied with the quality of our support and the services we provide.nnHowever, we are sorry to hear about the difficulties you experienced when trying to participate in our live auctions. Please do not hesitate to contact us before your next auction. We would be delighted to assist you and ensure that your next bidding experience goes as smoothly as possible.nnWe look forward to welcoming you again at our upcoming auctions!
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Coin was exactly as described

Coin was exactly as described. It arrived internationally very quickly with no additional hassle. I am extremely pleased and will definitely be making future purchases

October 6, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Leavitt,
Thank you for your trust and for your kind feedback, which means a great deal to us. We are committed to offering collectors items that are true to their descriptions and providing an impeccable shipping service. We are delighted to hear that you are satisfied and would be pleased to assist you with your future numismatic searches.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

👍👍👍👍👍

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

October 2, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Leskovsky,
Thank you so much for your excellent review and your trust! We look forward to welcoming you back soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Very nice old coins

Very nice old coins, well packed and fast delivered.
This auctions are highly recommended, always a very
good experience !

October 2, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Manfred,
Thank you so much for your excellent review and recommendation. We are delighted that the quality of our ancient coins, the care taken in packaging them, and the fast delivery all contributed to such a wonderful experience. We look forward to welcoming you back to our future auctions.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Lowe,
Thank you for your positive feedback. We’re delighted that you were satisfied with your first order, both with the quality of the products and the speed of delivery. We look forward to serving you again soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

I got my coin in time

I got my coin in time. The coin was as described. These early gold coins strucked in Bayonne are not always easy to get.

October 1, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Gaztanaga,
Thank you for your trust and for your positive feedback. Some antique gold coins, such as those minted in Bayonne, can sometimes be difficult to find. We are delighted to have been able to offer you this coin and that it reached you on time, exactly as described. We look forward to assisting you with your future numismatic pursuits.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

very good & reliable

September 30, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you very much for your positive feedback! Our customers’ trust and satisfaction are essential to us.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

It was all ok

It was all ok, delivery ok

September 29, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Vatovec,
Thank you for your feedback and for your trust. We’re delighted that everything went smoothly. Our customers’ satisfaction is at the heart of everything we do.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Top notch service!

I was amazed at just how quickly I received my coin! Top notch service!! Coin came very well packaged to prevent damage. Also love the large selection of coins CGB has. Will be purchasing more in the future!

September 28, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear William,
Shipping and the breadth of our numismatic offering are at the heart of our commitments. We are delighted to have contributed to your satisfaction and look forward to welcoming you back for your next acquisitions. See you soon at CGB.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

I’m very happy with the catalogue

I’m very happy with the catalogue. Fast delivery, very well packed!
Great!

September 28, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. De Roeck,
Thank you so much for your positive review. We’re delighted that our product range, fast delivery, and careful packaging met your expectations. We look forward to welcoming you back soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Excellent communication

Excellent communication and quick shipping. Great transaction.

September 28, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Ms. Rose,
Thank you very much for your feedback. We are delighted that you appreciated the quality of our communication and the speed of our shipping. We remain at your disposal for your future numismatic purchases.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

The best place to buy old coins

I still wait my coins ( i live abroad, in Brazil) but the whole process for chosing and buying is easy. I have received my certificates quickly. 100% satisfied.

September 28, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Magalhaes,
Thank you very much for your wonderful feedback. We are delighted to share our passion for ancient coins with you and to provide you with a smooth and enjoyable shopping experience. Your satisfaction is our top priority, from selecting the coins to sending out the certificates. We hope you enjoy receiving your order in Brazil.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

A fantastic addition to my collection…

A fantastic addition to my collection and a carefully curated acquisition by CGB. CGB continues to demonstrate a keen eye for exceptional numismatic material, with a strong focus on quality, rarity, and long-term collecting value. This is exactly the kind of purchase that strengthens the depth and prestige of a collection, making it even more rewarding over time.
I highly recommend CGB to collectors seeking rare, high-quality, and thoughtfully selected numismatic treasures.

September 24, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you sincerely for your wonderful feedback and recommendation. We are delighted that you are fully satisfied with your acquisition and that it helps enrich your collection. At CGB, we put all our expertise and passion into serving collectors. We wish you many happy moments as you continue to build your collection!
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Great service

Easy auction and very fast delivery

September 24, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Mance,
Thank you for your feedback. We’re delighted that you enjoyed the simplicity of our auctions and the speed of our delivery. We look forward to welcoming you back for future numismatic auctions.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 1 out of 5 stars

Missing items, customer support doesn't reply

In general I'm satisfied with the company as I made more than 20 orders where everything went smoothly, however in June I made the order which was shipped to me with 3 items missing. Since then I tried to contact CGB via e-mail however I received no reply. Then I called them and they advised me to send another email, which I did. On July 27th they apologised and confirmed they still have the banknotes and will send them as soon as possible. Since then I received no reply although I tried to contact via e-mail and phone as well. Meanwhile I made another order which was sent to me successfully, I asked them to include missing items too, however still didn't receive items bought on June 16th

September 27, 2026
Unprompted review
Rated 5 out of 5 stars

Professional business

Professional business. qualitativ handling.

September 21, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Andre,
Thank you sincerely for your trust and loyalty. We take great pride in combining numismatic expertise, rigor, and outstanding customer service. Your feedback encourages us to continue on this path.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

A wonderful shopping experience

This shop has a great selection of coins. Therefore, I had a very enjoyable shopping experience here. Furthermore, I was very satisfied with the fast shipping. I will definitely enjoy shopping at this shop again next month.

September 17, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you so much for your wonderful feedback! We’re delighted that our selection of coins and the speed of our shipping met your expectations. We look forward to welcoming you back next month for more exciting numismatic discoveries. See you very soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 2 out of 5 stars

Terrible customer service, nice but slightly pricey coins

First of all, discounts are not possible when purchasing from cgb. When after 10 purchases I decided to finally ask whether or not a discount was possible, I contacted them, had to chase twice before getting a 2-line answer saying that they had asked the item owner. A week later still nothing; I chase, I get a reply saying there is no news. Been two months now, never heard back from them...meh....Their coins are ok though.

September 19, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Cyril,
Thank you for taking the time to share your experience. We are pleased that you recognize the quality of the coins we offer.
However, we sincerely regret your experience regarding the handling of your request. We fully understand that not receiving a response despite several follow-ups may have been disappointing.
Regarding discounts, our prices are determined based in particular on the rarity, condition, and demand for each coin. The possibility of negotiating may therefore vary depending on the coin and its owner, but this of course does not excuse the lack of response in your case.
We have taken your feedback into consideration in order to improve the way we handle this type of request. We hope to have the opportunity to provide you with a better experience in a future interaction with our team.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Fast shipping!

September 17, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Iorga,
Thank you for your review. We’re delighted that you were satisfied with the speed of our shipping. We look forward to welcoming you back for more numismatic discoveries.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 4 out of 5 stars

Coins perfect as stated

Coins perfect as stated. Unbelievably well packed in multiple envelopes

September 15, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you very much for your feedback. We’re delighted that the pieces perfectly meet your expectations. We pay particular attention to the quality of our shipments and to ensuring that each piece is carefully protected. We look forward to welcoming you back for your next order.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

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