CGB Numismatique Paris Reviews 

10,086
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast shipping times, excellent product quality, and professional secure packaging that always keeps delicate items completely safe during international transit. People frequently highlight the friendly, professional staff and the remarkably large selection of rare items easily accessible through the online platform. Some reviewers were not happy with communication issues or experienced very slow response times when trying to reach customer support for assistance. A few other people also felt that specific delivery carriers caused unexpected customs fees, frustrating parcel delays, or unwanted changes to the shipping methods used.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive promptly, are securely packaged,... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive in perfect condition and match the... See more

Service

Consumers find service to be positive, highlighting professional efficiency, reliable reliability, and prompt... See more

Staff

Customers consistently note positive experiences with staff, frequently praising the team as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have enjoyed collecting with CGB for many years. I have met several of their experts in their office and at Paris coin shows. Their publications are amazing. They have always been honest, excellent,... See more

Company replied

Rated 5 out of 5 stars

I've been collecting since 1968, burned coins from Berlin , Germany (1945) to modern global pieces of today. Banknotes, tokens, uncut sheets, I think my hand has touched it all. CGB has a wonderful r... See more

Company replied

Rated 5 out of 5 stars

One can close their eyes and trust CGB.fr with purchases. I love dealing with them. Very professional team and customer service is top notch. Being an international organization, they can benefit from... See more

Company replied

Rated 5 out of 5 stars

Great, secured, fast service to Bermuda!! No hassles. No complaints. Would like to deal with again when another opportunity presents itself!! Will continue to visit auction/store for more deals!!... See more

Company replied


Company details

  1. Coin Dealer

Written by the company

Le site numismatique - CGB Numismatique Paris est le specialiste des monnaies, médailles, jetons, billets de collection, librairie et fournitures numismatiques


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(10,086)

838 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to use cataloge and to order…

Very easy to use cataloge and to order coins.

April 28, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Le Long,
Thank you for your positive feedback and your loyalty. We are delighted that our catalog has enabled you to easily find and order your parts. Your satisfaction is our top priority.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

It is a reliable and responsable

It is a reliable and responsable, thank you.

May 11, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Rodriguez,
Thank you for this positive review. We are delighted to have been able to provide you with a reliable and professional experience. We look forward to seeing you again.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Very good.

Professional team, responsive and fast. Perfect.

May 12, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you very much for your positive feedback. We are delighted that our responsiveness and professionalism met your expectations. We hope to see you again soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Awesome historic coins

Awesome historic coins, fast service and delivery! Thank you!

May 11, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Dimitar,
A big thank you for your trust and appreciation of our ancient coins. We are delighted to have satisfied you with fast delivery and careful service.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 1 out of 5 stars

You have sent letter by FedEx instead…

You have sent letter by FedEx instead of France Post.

Letter is being held by Indian Customs and they are planning to destroy the letter. Please tell FedEx to return the letter back to you

May 9, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Khambaty,
Thank you for your feedback. Even though the value of the shipment was low, current international shipping regulations still require customs declarations for commercial goods sent to India. Low value does not exempt a shipment from customs formalities or import controls. For this reason, the shipment had to be sent with full customs documentation and tracking. International carriers such as FedEx handle these mandatory customs procedures and provide the documentation required by customs authorities. The package was shipped in compliance with applicable export and customs regulations. Unfortunately, customs clearance decisions are made by the authorities of the destination country and are outside our direct control.
If Indian Customs is requesting additional information, we recommend contacting FedEx India directly as soon as possible so they can assist with the clearance process and help avoid the return or destruction of the shipment. International customs regulations have become significantly stricter in recent years, including for low-value shipments, with mandatory customs declarations now required in most countries for commercial goods crossing international borders.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

High quality coins

High quality coins, fairly priced and excellent service, always. Coins are always swiftly dispatched in professional packaging. Every coin is accurately depicted on the website and exactly as shown and described. CGB's are the best i've ever dealt with.

May 8, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Spencer,
We sincerely thank you for this outstanding review.
Your appreciation for the quality of our products, our high presentation standards, and our logistics service is the greatest recognition of our daily work.
We are honored by your trust and delighted to be among your trusted references.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Overall quality

Overall quality. From the variety of products offered, presentation, and ease of choice, to customer service. For me, it's a safe choice.

May 8, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Gomes,
Thank you so much for your trust and appreciation.
We do our very best to provide a high-quality experience at every step, and your feedback means a lot to us.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Extremely professional

Extremely professional and knowledgeable, coins very accurately described and packaged securely and sent promptly, top class services.

April 27, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Clarke,
Thank you so much for this wonderful review. We’ll share it with our numismatic experts, who spend a lot of time describing coins to help you make the best choice.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Bonjour M. Vedrenne,
Un grand merci pour votre confiance et votre commentaire. Toute l’équipe est heureuse d’avoir pu vous offrir une excellente expérience.
Cordialement.
Fabienne - Service clients - CGB Numismatique Paris

Rated 5 out of 5 stars

Good 👍 nicely arrived

Good 👍 nicely arrived

May 6, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Islam Rizbi,
We are happy to hear that you are fully satisfied with your order. We look forward to seeing you again on our site.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Great medals

Great medals , service and shipping were flawless

May 6, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Pearson,
Thank you for your positive feedback and for your continued loyalty over the years. It is a true pleasure to support you in your projects and to know that our medals consistently meet your expectations.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Great prices and quick

Great prices and quick, secure shipping.

May 5, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Carter,
Thanks for your review! We’re constantly working to offer the best prices and the fastest, most secure shipping possible.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 3 out of 5 stars

After 15 days from order no reply - in the end sorted out

I made an order on 25 April 2026. On 11 May I did not receive not only the books but even any reply from them on when the order will be shipped. I have contacted them various time but no reply at all. Then books where shipped and delivered to me after the review. Anyway all good in the end

April 25, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
We fully understand your dissatisfaction and would like to apologize for this unusual delay as well as for the lack of communication. Your order was shipped later than expected due to a high processing volume, and the various public holidays in May unfortunately increased shipping delays and slowed down our responses. Your order has indeed been shipped, and your books have now been received. We thank you for your patience and will take your feedback into account in order to improve our customer support follow-up.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Excellent service

Excellent service, good quality coin bought at 10% reduction so fair price, well packed and prompt delivery.

April 29, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Smart,
Thank you for your positive feedback. We’re pleased that the coin and the service met your expectations. We hope to welcome you back soon for another purchase.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Always an enjoyable experience dealing…

Always an enjoyable experience dealing with CGB. Knowledgeable, pleasant, and professional staff.

March 5, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Mr. Parker,
Thank you so much for your message and your loyalty! Your satisfaction is our top priority, and we really appreciate your kind words about our team. We look forward to seeing you again soon at CGB.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Lovely Coin--as promised

Item was even nicer than the image. The packing and presentation were excellent. Shipping was quick. No regrets!

The person who received the gift, liked the presentation so much they hung it on the wall as sent!

February 4, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Leslie,
Thank you so much for your review! We take great care in selecting our items and in our packaging, so we really appreciate your feedback. Thank you for your trust, and we hope to see you again soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

A very good source of numismatic items

A very good source of old coins and banknotes. Good prices and fast shipping!

August 26, 2025
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Alexandru,
Thank you for your kind review. We're glad you enjoyed our selection of coins and banknotes. As passionate numismatists, we always strive to offer quality items at fair prices with fast shipping.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Items as described,great co-operation

Items as described,great co-operation, fast shipping.

April 10, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Shamrut,
Thank you for your message and for your trust. We're glad everything went well, and we're here to assist you with your next order.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Excellent experience!

I made a purchase through CGB’s website, which was easy to navigate and use. The items were shipped internationally to me within two days and I had it in hand less than a week after placing the order. It was all packaged very well and the books and coins were undamaged and exactly as described. I’ll happily buy from them again!

April 8, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Mcclure,
Thank you for your kind feedback. We’re delighted that your order went smoothly, from browsing our website to receiving your package overseas. Our entire team works hard to prepare every shipment with the utmost care. We look forward to seeing you again soon on our website!
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 3 out of 5 stars

Delivery Changes? Why?

CGB has been one of my go-to suppliers for years but their recent switch to courier only deliveries (at least to the UK) instead of La Poste means they will lose out on my business in future.

The decision was not communicated to me (did they bother notifying any customers?) and I will not pay more to import coins when I can source them from their competitors for less.

A poor decision poorly communicated.

April 6, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Stuart,
We thank you for your loyalty over the years and apologize that this change has negatively impacted your experience. This change in shipping method is due to customs and legal restrictions on shipments to the United Kingdom, which no longer allow us to use certain shipping methods. We notified our customers of this in mid-March. We understand that this may affect your choices and are here to assist you if you’d like to discuss this further.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look