Chainspeed Reviews 747

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I've been using these guys for several years, always had good service and support. I buy mostly Autocom equipment from them, they are also doing their own range which is autocom compatible but is f... See more

Rated 5 out of 5 stars

Excellent service, thank you again! Item I ordered was out of stock, and got delayed few times. Chainspeed kept me well informed and did they best to get the latest information from their supp... See more

Rated 5 out of 5 stars

I wanted to upgrade our Autocom kit but didn’t want to go Bluetooth as wanted Mrs on the back to hear Zumo instructions aswell. We were advised by Thomas of Chainspeed and ended up with upgraded helm... See more

Rated 1 out of 5 stars

Ordered a part (satnav Mount) over a month ago, I had to chase, I received no communication. The land line phone number comes back as ‘Not recognised’.Then I get a call from anonymous mobile number id... See more

Company details

  1. Motorcycle Shop

Information provided by various external sources

Specialising in wired & wireless motorcycle communications plus luggage, bike security, heated clothing, bike care & technical upgrades


Contact info

3.2

Average

TrustScore 3 out of 5

747 reviews

5-star
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No history of asking for reviews

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Rated 1 out of 5 stars

NO DELIVERY, NO COMMUNICATION

NO DELIVERY, POOR COMMUNICATION.
With over £1400 spent on SW MOTECH, over a month later I am yet to receive the items ordered and have been unable to make use of the few items that I have received. This wouldn’t be so bad but my requests for delivery details has been ignored and I am substantially out of pocket. DO NOT USE THIS RETAILER

November 13, 2021
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Rated 1 out of 5 stars

Orderd from them on 27th august ,still…

Orderd from them on 27th august ,still not recieved what i orderd and paid for, have given up with it not even been issued a refund or reducing the price of item orderd,not good at all ,i will never use this company again ,they are rubbish company

November 4, 2021
Rated 4 out of 5 stars

Patience pays off..

The Barkbusters Standard Mounting Kit I wanted was not in Stock when I ordered it.
Chainspeed kept me informed at all times regarding the progress of my Order and finally I received the Kit some 7 weeks later - Post Free.

November 3, 2021
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Rated 3 out of 5 stars

When I ordered the product I was not…

When I ordered the product I was not told it was not in stock and had to follow up. Communication could be better. The goods ordered were fine when they arrived, it would have been nice for them to have been proactive with their correspondence

November 1, 2021
Rated 5 out of 5 stars

Phoned chainspeed with a problem that…

Phoned chainspeed with a problem that my garmin sat nav would not connect up to my intercom they suggested a BTM03 bluetooth adaptor which works
Very well instruction from sat nav and music from sat nav and phone connects ok thanks very much nothing is a problem to them

October 14, 2021
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Rated 2 out of 5 stars

Unfortunately not impressed this time.

Paid for next day delivery and left a note saying it was needed urgently. Didn't get it until three days later and a pattern part was sent instead of the original as ordered.
Explanation of why a pattern part was sent and refund of extra postage wasn't given until I asked for it. No explanation given for the delay delivering it or why they ignored my comment.

October 10, 2021
Rated 5 out of 5 stars

Great service

Great service, wasn't their fault they ran out of stock I had to wait for delivery but they kept in touch and kept me updated.
Definitely use them again.

October 9, 2021
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