Chainspeed Reviews 747

Most of the problem was with delay from the supplier but it would have been helpful if Chainspeed had chased it up. I had to get involved to get it sorted. Once it arrived there were no assembly instructions though they were sent through once I queried it

Visited in person to choose a helmet to use for a Hill Climb event. Polite, personal service, and after selection the helmet was ordered and arrived the next day. A very pleasant experience.

Great service and swift delivery from Chainspeed - particularly Sean who sorted my error when ordering without any issues.
Will definitely order items again.
SteveD (Isle of Wight)

Extremely pleased with the install at Chainspeed. The guys are very welcoming, polite and courteous of the customers needs. Their attention to detail is flawless, quality products, A very professional approach and swift installation, explaining all i need to know and offering a tutorial on the set up. A comfortable warm waiting room. With as much complimentary coffee.
I would very much suggest "A highly recommended company."

100% recommend, good services & friendly staff

Great service very helpful
Great staff

Ordered a set of riser bars for the Hyabusa. Chainspeed rang me the same day to tell me they where on back order and I could have a refund or wait.

4 weeks later they where despatched. Several abortive attempts at delivery did not give a very impressive customer experience BUT eventually a very nice lady driver delivered them to fit in with my availability

Just about to install them so we can see if they fit.

So, looks like a good product, customer experience with Chainspeed very good, with courier not so good.

Paul

Fast Reliable Service. Have used before and will again.

Very good I got my problems sorted excellent

Absolutely brilliant service and competitive. Managed to get parts to me 8am next day, which I ordered at 2pm!

ordered some bar risers for BMW r1200rs through the website, i received an invoice for the item, all good. I received an email the next day to say that my order had been changed to order received.
i rang the shop and they told me that they were having delivery issues and it would be 3 weeks before my item arrived. i took that and waited the 3 weeks.
3 weeks went by, i had not received any updates in this time so rang again, they told me that they would ring me back in 15 mins to update me.
45 mins later as no one rang me, i rang the shop again, explaining what had happened, they said they would update me, next thing i know im receiving a refund, poor service.

Good service and kept informed of order process

Nice piece of kit, nicely made and finished.
You can now see what’s behind you rather than a great view of your shoulders !

Top service from start to finish. Tom was a great help, demonstrating excellent knowledge of the products he was selling which gave me reassurance when making my purchase. Faultless, would highly recommend.

Delivered late but we’ll packaged and was informed of delays.

Price match pricing. Excellent honest advice, dispatched when they promised with a fast delivery service. Technical support when I configured my Denali’s incorrectly was superb. Product knowledge, experience with same issue and follow-up to check the fix worked. Cannot thank them enough.

I placed an order at 845am and unbelievably it was delivered less than an hour later. Apparently there was a driver going my way and they managed to load my order before he left.

Ordered a number of parts from Chainspeed over the year and they always arrive quickly and competitively priced. The customer service is excellent as always.

I wanted to upgrade our Autocom kit but didn’t want to go Bluetooth as wanted Mrs on the back to hear Zumo instructions aswell. We were advised by Thomas of Chainspeed and ended up with upgraded helmet ear phones with open face mike. We didn’t like the coiled extension lead from helmet to power on bike, again Thomas came up to the mark and made us upgraded and stronger connections extension leads.
We used our Zumo and Autocom equipment in New Foest a couple of weeks ago and superb… much better sound from Zumo and for our music 🎶 through the Zumo on sd card. We were guided by Thomas of Chainspeed and we are both very happy with his advise. Cheers 🎶🎶💨💨 Chainspeed & Thomas👍