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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and the absence of high-pressure sales tactics, making the process of finding a warranty straightforward and pleasant. Many people highlight the excellent service, noting the ease of comparing different plans and the transparency in pricing and coverage details. Consumers frequently mention the competitive pricing, often finding better deals than with other companies, and appreciate the user-friendly website that simplifies the entire experience. The overall sentiment indicates that people feel confident in their choices and value the peace of mind provided by the service.

What people talk about most

Warranty

Reviewers highlight positive aspects of warranty. Many customers appreciate the ease of comparing and... See more

Price

Consumers find price to be positive, noting that the pricing is reasonable and often significantly cheaper... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and engaging... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website easy to use... See more

Based on these reviews

Rated 5 out of 5 stars

The service contract marketplace can be very confusing. I found out about Chaiz through Insurify their sister company who I've used successfully for car insurance. Great companies both. No high press... See more

Company replied

Rated 5 out of 5 stars

Chaiz made it SO easy! 👏 I found Chaiz through the Self app and WOW — finding the right extended warranty was actually fun! You just add your vehicle information and you can compare over eight d... See more

Company replied

Rated 5 out of 5 stars

Just purchased a protection plan for my 2022 F150. considering the age of my vehicle and the price of auto repairs I decided yo protect myself. I checked many online options and Chaiz had the best pri... See more

Company replied

Rated 5 out of 5 stars

I really had a fantastic experience, along with a great price on a vehicle contract. I was even contacted by Erick a Senior Vice President who made sure I didn’t need anything during my search. Now t... See more

Company replied


Company details

  1. Auto Insurance Agency

Written by the company

Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for the lowest price in the…

Thank you for the lowest price in the city for car coverage. This offer was great

June 28, 2025
Unprompted review
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Reply from chaiz.com

Thank you so much for your excellent review!

We're thrilled to hear that you found great value in our car coverage pricing. Providing competitive rates while maintaining quality service is exactly what we strive for at Chaiz.

Your feedback means a lot to us, and we genuinely appreciate you taking the time to share your positive experience. We're here whenever you need us and look forward to continuing to serve you with the best coverage options.

Thank you for choosing Chaiz!

Best regards,
Team Chaiz

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Rated 5 out of 5 stars

Great Contract for high mileage cars.

Chaiz was able to get me a service contract on my high mileage Porsche so that I could have a peace of mind. Will definitely use in the future.

June 28, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for trusting us with your Porsche!

We're so glad we could help you secure the right service contract for your high-mileage Porsche.

We understand that finding quality coverage for high-mileage vehicles can be challenging, and providing that peace of mind for our customers is exactly why we do what we do.

It's wonderful to hear that you'll consider us for future coverage needs. We're always here to help find the right solutions, no matter the vehicle or situation.

Thank you for choosing Chaiz and for taking the time to share your positive experience!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Loyalty & honesty

When I called in the rep was knowledgeable and respectful

May 15, 2025
Unprompted review
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Reply from chaiz.com

Thank you for recognizing our commitment to excellent service!

We're delighted to hear that our representative provided you with knowledgeable and respectful service.

Loyalty and honesty are core values at Chaiz, and it's gratifying to know that these qualities came through during your experience with us.

Our team works diligently to ensure that every customer interaction reflects our commitment to treating you with the respect and expertise you deserve.

Your feedback validates our efforts and motivates us to continue delivering the same high standard of service.

Thank you for choosing Chaiz and for taking the time to share your positive experience!

Best regards,
Team Chaiz Team

Rated 5 out of 5 stars

Super easy plan and service so far

Super easy plan and service so far. Cheaper than most others with the same coverage!

June 6, 2025
Unprompted review
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Reply from chaiz.com

We're thrilled to hear that you found our plan and service process to be extremely easy! Making coverage straightforward for our customers is one of our top priorities at Chaiz.

It's also wonderful that you've experienced our competitive pricing advantage - getting the same great coverage for less is precisely what we aim to deliver. We believe quality coverage shouldn't break the bank.

Thank you for choosing Chaiz and for sharing your positive experience. We're here whenever you need us!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

The price for the warranty was good.

June 28, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for your review!

We're pleased to hear that you found our warranty pricing to be good value! Offering competitive rates while maintaining quality coverage is something we're committed to at Chaiz.

Thank you for choosing us for your warranty needs!

Best regards,
Team Chaiz

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Rated 5 out of 5 stars

Efficiency and effectiveness

Get immediate and exclusive coverage just by pointing and clicking and they offer specialized coverage is required, (e.g., rideshare, commercial, etc.)

June 27, 2025
Unprompted review
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Reply from chaiz.com

Thank you so much for taking the time to share your experience with Chaiz! We're thrilled to hear that our point-and-click process made getting coverage quick and easy for you.

Your feedback about our efficiency means the world to us - we've worked hard to streamline the insurance process because we know your time is valuable. It's wonderful to know that you found the perfect coverage option for your needs, whether that's rideshare, commercial, or another specialized policy.

We're committed to continuing to provide immediate, hassle-free coverage with the click of a button, and reviews like yours motivate our entire team to keep improving.

Thank you for choosing Chaiz and for being part of our community. We're here whenever you need us!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

This is the third vehicle covered with…

This is the third vehicle covered with them and I trust and recommend their expertise!
Thanks Jeff Barber

June 23, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for trusting Chaiz to protect not just one, but three of your vehicles!

Your continued confidence in our team means the world to us.

We’re honored to have earned your trust, and your recommendation is the highest compliment we could ask for.

Here’s to many more smooth miles ahead!

Team Chaiz

Rated 5 out of 5 stars

Simple and straightforward.

The process was simple and straightforward. Everything was spelled out making it easy for me to make my decision. I was with another company. I canceled and switched after I read their generous offer. Plus I now have a plan that includes unlimited miles.

June 18, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for your kind words! We're thrilled to hear that our process was easy to understand and helped you make a confident decision.

It's great to know that you found value in our generous offer, and we're happy to have you on board with a plan that suits your needs, including unlimited miles.

If you ever need anything else, we're always here to help. Best Regards,
Team Chaiz!

Rated 4 out of 5 stars

Very Help full

Jerry was Very help full and helped to get lower price.
Thanks

June 18, 2025
Unprompted review
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Reply from chaiz.com

Thank you for the great review! We're so glad Jerry was able to help you find the right coverage at a better price.

Jerry and our entire team work hard to ensure our customers get the best value possible, so it's wonderful to hear that he made a difference for you. We believe everyone deserves quality coverage that fits their budget.

Thank you for choosing Chaiz. Please don't hesitate to reach out if you need anything else.

Best regards,
Team Chaiz

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Rated 5 out of 5 stars

A feel good experience

The service contract marketplace can be very confusing. I found out about Chaiz through Insurify their sister company who I've used successfully for car insurance. Great companies both. No high pressure. No being bombarded with phone calls and emails. Visited the Chaiz website and 15 minutes later I have coverage that I feel good about. Highly recommend.

June 18, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for taking the time to share your experience. We're thrilled to hear that you found our service straightforward and pressure-free.

You're right that the service contract marketplace can be confusing, which is precisely why we designed Chaiz to be transparent and straightforward. We're proud that you were able to get coverage you feel confident about in just 15 minutes – that's precisely the kind of streamlined experience we strive for.

It's wonderful to hear that your positive experience with Insurify led you to trust us as well. We believe in building lasting relationships, rather than making high-pressure sales calls, and it seems that approach resonated with you.

Thank you for the recommendation, and welcome to the Chaiz family! If you ever need any assistance with your coverage, our team is always here to help.

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Affordable coverage that covers!

I’ve been looking for a good warranty for my 2015 Ford Explorer, and I came across Chaiz. I was able to price compare and locate a warranty that exceeded my expectations. I hope I don’t have a need, but it feels good to know I am protected.

June 10, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for choosing Chaiz for your warranty needs!

We're thrilled to hear that our warranty options for your 2015 Ford Explorer exceeded your expectations. It's terrific that you were able to easily compare prices and find coverage that gives you confidence and peace of mind.

You're right – while we all hope you'll never need to use your warranty, there's tremendous value in knowing you're protected against unexpected repair costs. Our team is here to support you if the need ever arises.

Thank you for taking the time to share your positive experience. Reviews like yours help other vehicle owners discover the affordable, comprehensive coverage they're looking for.

We appreciate your trust in Chaiz!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Quick and easy to purchase

Quick and easy to purchase, policy was sent to my email instantly.

June 10, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for your excellent feedback!

We're delighted to hear that your purchase experience with Chaiz was quick and seamless. Our team works hard to ensure our customers can get their policies processed efficiently, and we're glad our instant email delivery met your expectations.

We truly appreciate you taking the time to share your positive experience. Customer satisfaction is our top priority, and reviews like yours motivate us to continue providing excellent service.

Thank you for choosing Chaiz!

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Quick and easy and online

Quick and easy and online. No phone calls required. Peace of mind at a very affordable price!

June 8, 2025
Unprompted review
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Reply from chaiz.com

Thank you for choosing Chaiz!

We're so glad you had a quick and easy experience with us! We designed our online platform specifically to eliminate the hassle of phone calls and paperwork, so it's wonderful to hear that this convenience made a difference for you.

Providing affordable peace of mind is at the heart of what we do, and your feedback confirms we're hitting the mark. We believe protecting your investment shouldn't be complicated or expensive.

Thank you for taking the time to share your positive experience – it helps other customers discover how simple vehicle warranty protection can be with Chaiz!

Best regards,
Team Chaiz

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Rated 5 out of 5 stars

Easy to Use, Clear Instructions

I used Chaiz to purchase the extended warranty for the vehicle I just purchased. I appreciated how easy it was to search and find the right produce for my needs.

June 3, 2025
chaiz.com logo

Reply from chaiz.com

Thank you for your excellent review!

We're thrilled to hear that you found our platform easy to use and that our clear instructions helped you find the perfect extended warranty for your vehicle. Making the search and purchase process straightforward for our customers is exactly what we strive for at Chaiz.

Your feedback means a lot to us and helps other customers understand what they can expect when choosing Chaiz for their warranty needs. We appreciate you taking the time to share your experience!

If you ever need assistance in the future, please don't hesitate to reach out.

Best regards,
Team Chaiz

Rated 5 out of 5 stars

Great customer service

Great customer service. Helped me with everything I had questions about.

June 3, 2025
Unprompted review
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Reply from chaiz.com

Thank you so much for your kind words and for taking the time to leave us a Trustpilot review! We’re thrilled to hear that you had a great experience with our customer service team. Ensuring all your questions are answered is always our top priority.

We sincerely appreciate your support and look forward to assisting you again in the future!

Team Chaiz

Rated 5 out of 5 stars

Easily query a service that fit my…

"I had a great experience with chaiz.com.. It was easy to compare services and find the best fit without dealing with pushy salespeople. Their prices are much lower than big companies that bombard you with calls. I was able to research and purchase on my own terms. Plus, they offer great savings—a bonus for paying in full and an extra coupon that saved me hundreds! I had some questions, and Jerry was super helpful when I called."

May 29, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for this excellent and detailed review! We're thrilled that you had such a great experience with Chaiz.com.

It's fantastic to hear that you were able to easily compare services and find the perfect fit without any pressure from pushy salespeople. We firmly believe in letting our customers research and make decisions on their terms – that's precisely the experience we aim to provide.

We're also delighted that you discovered the significant savings we offer compared to those bigger companies that rely on constant calling. Your mention of the pay-in-full bonus and the extra coupon savings is music to our ears – we love helping customers save hundreds!

A special thanks for highlighting Jerry's helpfulness when you had questions. We'll make sure he knows how much his support meant to you. Our team takes great pride in being there when you need us, without being intrusive when you don't.

Thank you for choosing Chaiz.com and for taking the time to share such a comprehensive review. Customers like you make what we do incredibly rewarding!

Best regards,
Team Chaiz.com

Rated 5 out of 5 stars

Easy experience

This was the most easiest and less stressful application I have ever done.
Considering I looked around a couple a weeks ago at a few other places thought it would be online quotes but no they started calling and are still calling every day. And their pricing is also very competitive.

May 28, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you for sharing your experience with Chaiz.com! We're so pleased to hear that our application process was the easiest and least stressful you've encountered.

We completely understand how frustrating it can be when companies bombard you with daily phone calls after requesting a quote. That's precisely why we've designed our process to be straightforward and respectful of your time – we believe you should be able to explore your options without the pressure.

It's also great to know that you found our pricing competitive after comparing it with others. We work hard to offer excellent value while keeping the entire experience stress-free and straightforward.

Thank you for choosing Chaiz.com over the other options you considered. We truly appreciate your business and your thoughtful review!

Best regards,
Team Chaiz.com

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Rated 5 out of 5 stars

AWESOME CUSTOMER SERVICE VERY THOROUGH…

AWESOME CUSTOMER SERVICE VERY THOROUGH AND PATIENTS IN EXPLAINING THE PROGRAM

May 27, 2025
Unprompted review
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Reply from chaiz.com

Thank you so much for this fantastic review! We're delighted to hear that our customer service team provided you with such a thorough and patient experience.

Our team takes great pride in ensuring that every customer fully understands our program, and it's gratifying to know that their dedication and patience have made a positive impact on your experience with Chaiz.com.

We'll be sure to share your excellent feedback with our customer service team – they'll be thrilled to hear how much their efforts were appreciated!

Thank you for choosing Chaiz.com and for taking the time to share your experience with others.

Best regards,
Team Chaiz.com

Rated 5 out of 5 stars

Seamless experience

Great experience purchasing the contract! Very informative and simple to use. Straightforward and affordable payment options

May 16, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for taking the time to share your experience with Chaiz.com! We're thrilled to hear that you found the contract purchasing process seamless and straightforward.

It's wonderful to know that our platform delivered on being informative and easy to use – that's precisely what we strive for. We're also glad our payment options worked well for your needs.

Your feedback means a lot to us and helps other customers feel confident in choosing Chaiz.com. We truly appreciate your business and look forward to serving you again in the future.

Best regards,
Team Chaiz.com

Rated 5 out of 5 stars

I am so grateful to have found…

I am so grateful to have found Chaiz.com. I was looking for an honest reputable and affordable vehicle service contract provider. After days of searching I came across Chaiz.com.

Not only was the price affordable I was intrigued by the service contract itself.

I decided to call, just to get some clarity
Jerry was so personable, and was able to answer and address all my concerns. He was with me thru the entire purchase.

Thank you again to the Chaiz.com Team!

April 29, 2025
Unprompted review
chaiz.com logo

Reply from chaiz.com

Thank you so much for taking the time to share your experience with Chaiz.com! We are delighted to hear that you found us while searching for a reputable, honest, affordable vehicle service contract provider.

It means a lot to us that the service contract was intriguing and met your expectations. We’re also thrilled to know that Jerry was able to assist you with clarity and care throughout the process. Our team is dedicated to providing support every step of the way, and it’s wonderful to hear that Jerry made the experience seamless for you.

Your kind words inspire us to continue delivering outstanding service to all our customers. We’re so glad you chose Chaiz.com and trusted us as your partner in protecting your vehicle.

Thank you again for your glowing review and for joining the Chaiz.com family. Should you ever need further assistance, please don’t hesitate to reach out—we’re here for you!

Team Chaiz

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