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Charava South Africa Reviews 

316
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving their orders within 24-72 hours, highlighting the efficiency and speed of service. Many also commend the high quality of the products, noting their effectiveness in improving various aspects of health and well-being, with some experiencing significant positive changes. The overall service is frequently described as excellent, with appreciation for the professional and prompt communication. However, some people were dissatisfied with issues related to order accuracy and stock availability, mentioning instances where incorrect items were sent or products were out of stock after payment. A few other people also felt that certain popular products are frequently unavailable, which can be frustrating for repeat customers.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing satisfaction with the quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting quick and easy... See more

Service

Consumers find service to be positive, with many reviewers describing it as fast, efficient, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing extreme satisfaction with the products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A wrong order was delivered and I queried it. The correct order was then delivered a few days later and Marie from Charava told me to keep the incorrect one that was delivered prior. I am happy with h... See more

Company replied

Rated 5 out of 5 stars

The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more

Company replied

Rated 5 out of 5 stars

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more

Company replied

Rated 5 out of 5 stars

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company

About Charava South Africa

Written by the company

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Written by the company

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contact info

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4.2

Great

TrustScore 4 out of 5

316 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(316)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad customer experience

Warehouse received my order but told no one that they did not have stock. Or they did tell someone and no one told the customer. Yet the product online did not indicate no stock. I had to follow up as to where my order was, only to find out there was no stock. Bad experience.

February 24, 2026
Charava South Africa logo

Reply from Charava South Africa

Hi Julia, thank you for your feedback and we are sorry this was not the experience we want for our customers. We produce our supplements in small, frequent batches to ensure maximum freshness and potency, which does occasionally mean stock levels can change quickly. We have since improved how stock is reflected on our website to prevent this from happening again.

We are glad our team was able to get things sorted for you and we hope to have the chance to show you a much better experience.

Rated 1 out of 5 stars

First time online order experience

Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they apologise for mishap ….still await the stock and they can’t give me an exact expected time of arrival !!! Just a poor overall first time online experience !!! You can do better Charava!!!

February 24, 2026
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Reply from Charava South Africa

Hi Sharon, we are really sorry your first order with us was not the smooth experience it should have been. We understand how important it is to be kept in the loop, especially as a first time customer, and we should have reached out to you sooner. We are glad we were able to sort things out for you in the end and that you are feeling more confident about your experience with us. We genuinely hope to be part of your wellness journey for a long time to come.

Rated 5 out of 5 stars

The order experience was good

The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The delivery was very quick and the Courier guy was also good. Will definitely order again.

February 16, 2026
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Reply from Charava South Africa

Thank you, Sydney, for sharing your experience. We are so pleased the delivery was quick and that you would recommend us. We completely understand that results can take time and appreciate your thoughtful feedback.

Rated 5 out of 5 stars

Product is amazing

Product is amazing! I am 51 this year and noticed a difference in my mental clarity and fat loss within the first week

January 21, 2026
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Reply from Charava South Africa

It is great to hear you have noticed a difference in your mental clarity and focus. We appreciate you sharing your experience. Thank you Don!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent quality and trustworthy brand

Charava® offers high-quality, science-backed longevity supplements with a clear focus on purity, transparency, and long-term health. The product range is well curated, and the information provided makes it easy to make informed decisions.

Ordering through Infinity Therapeutics Africa was smooth and professional, with efficient delivery and responsive customer service. It’s clear that Charava® prioritises quality, innovation, and customer care.

Highly recommended for anyone looking to support their health and vitality with confidence.

December 11, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you, Loné , for such a considered and detailed review. It means a great deal that you recognise our focus on purity, transparency and long-term health. We are especially pleased that you found the information clear and helpful in making informed decisions, as that is something we place strong emphasis on.
We also appreciate your comments about the ordering experience through Infinity Therapeutics Africa. Efficient delivery and responsive support are just as important to us as the formulations themselves.

Thank you for your recommendation and for taking the time to share your experience so thoughtfully.

Rated 5 out of 5 stars

You guys know your business and your…

You guys know your business and your processing is timely. Thank you.

November 27, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you, Giriraj, for your kind words. We truly appreciate you recognising the care we put into what we do, as well as the efficiency of our processing. Timely handling of orders is something we take seriously, so your feedback means a great deal.

Rated 5 out of 5 stars

On Time Delivery and Execution

Speedy delivery and execution of my order. Keep it up!

November 5, 2025
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Reply from Charava South Africa

Thank you, Louis, for your encouraging feedback. We are pleased to hear your order was delivered quickly and handled efficiently. Consistency matters to us, so we appreciate you taking the time to let us know it made a difference.

Rated 1 out of 5 stars

This is a scam

This is a scam, I have not received my order placed in October and now have suddenly be billed for the same products exactly one month later.
No one communicates nor answers emails!

November 19, 2025
Unprompted review
Charava South Africa logo

Reply from Charava South Africa

Hi Sasha, I am really sorry you have had this experience, and I completely understand why you felt frustrated. This is not the kind of service we want anyone to go through.

Thank you for talking with me over email so we can work through this together. I appreciate your patience, and I am here to make sure both your order and your subscription are sorted out properly.

I am on it and will stay with you until everything is fully resolved.

Have a great day ahead,
Marie

Rated 5 out of 5 stars
Charava South Africa logo

Reply from Charava South Africa

Thank you, Nona, that is incredibly generous feedback. It means a great deal to hear that our supplements stand out as the best you have taken. We put significant care into our formulations and ingredient quality, so your words truly matter.

Rated 5 out of 5 stars

Unmatched service, quality & appearance!

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda, Lion’s Mane, Berberine & Magnesium. Thank you Charava Fam 💙👏🏼

October 3, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much, Tammy. We’re super chuffed to hear you were impressed with the Charava experience. Ashwagandha, Lion’s Mane, Berberine and Magnesium makes a powerful wellness stack, and we’re excited for you to start feeling the benefits soon.

Rated 5 out of 5 stars

Received my order quickly

Received my order quickly, just started the product today so cannot determine how good it is yet.

October 16, 2025
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Reply from Charava South Africa

Thank you, Athena. We’re pleased your Charava order arrived quickly. We hope you enjoy trying your new supplement and start noticing positive changes with continued use.

Rated 5 out of 5 stars

Great Service!

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to.

I was blown away with how fast my order arrived! So efficient.

Will definately recommend Charava SA ~ a pleasure doing business with.

October 13, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you, Michelle. We appreciate your patience while Charava Spermidine came back into stock, and we’re so glad your order reached you quickly once it shipped. We’re so happy you’ve had such a positive experience with our customer care and delivery service.

Rated 5 out of 5 stars

Great Service

I've literally had the products for 5 days - but I have done a ton of research and I know they are good - but what makes this great is the service. You can't pay money for great service like this.

September 26, 2025
Charava South Africa logo

Reply from Charava South Africa

Hi Odelle, thank you so much for your kind words! We’re really glad to know our service stood out to you, and we’ll keep doing our best to make your experience just as good moving forward.

Cheers,
Marie

Rated 5 out of 5 stars

Really fast delivery and excellent…

Really fast delivery and excellent products

August 25, 2025
Charava South Africa logo

Reply from Charava South Africa

Thanks for rating us 5 stars! We appreciate it and we're happy to be part of your wellness journey :)

Cheers,
Marie

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