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Charava South Africa Reviews 

316
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving their orders within 24-72 hours, highlighting the efficiency and speed of service. Many also commend the high quality of the products, noting their effectiveness in improving various aspects of health and well-being, with some experiencing significant positive changes. The overall service is frequently described as excellent, with appreciation for the professional and prompt communication. However, some people were dissatisfied with issues related to order accuracy and stock availability, mentioning instances where incorrect items were sent or products were out of stock after payment. A few other people also felt that certain popular products are frequently unavailable, which can be frustrating for repeat customers.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing satisfaction with the quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting quick and easy... See more

Service

Consumers find service to be positive, with many reviewers describing it as fast, efficient, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing extreme satisfaction with the products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A wrong order was delivered and I queried it. The correct order was then delivered a few days later and Marie from Charava told me to keep the incorrect one that was delivered prior. I am happy with h... See more

Company replied

Rated 5 out of 5 stars

The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more

Company replied

Rated 5 out of 5 stars

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more

Company replied

Rated 5 out of 5 stars

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company

About Charava South Africa

Written by the company

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Written by the company

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contact info

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4.2

Great

TrustScore 4 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(316)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery

July 25, 2025
Charava South Africa logo

Reply from Charava South Africa

Thanks for rating us 5 stars, Mark! Happy to be part of your wellness journey.

Cheers,
Marie

Rated 1 out of 5 stars

You accept payment on product that you…

You accept payment on product that you don't have, and a refund is only available up to three weeks after placement of the order. Thus, use other people's money to run your cashflow.

July 30, 2025
Charava South Africa logo

Reply from Charava South Africa

Hi Gerhard,

I’m really sorry for the inconvenience and completely understand your concern.

The refund was processed on 31st July, the day after your order was placed, and a confirmation email was sent at the time. The time it takes for the funds to appear in your account depends on your bank’s processing speed, which can sometimes take a few working days.

We’ve recently experienced higher-than-usual order volumes and had to manually send the last few units of stock through our partners. Unfortunately, those manual orders didn’t update our inventory system in time, which is why the product still appeared available at checkout. I truly apologise for the confusion this caused.

If there’s anything else I can assist with, please don’t hesitate to let me know.

Kind Regards,
Marie

Rated 5 out of 5 stars

Superb shopping experience

Superb shopping experience. Delivery super quick. I will give review on the product after a month

July 25, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for your kind words! We're glad to hear the shopping and delivery experience went smoothly. Let us know if you need anything in the meantime.

Cheers,
Marie

Rated 5 out of 5 stars

Beautiful products

Beautiful products
Dr Craige Golding

July 24, 2025
Charava South Africa logo

Reply from Charava South Africa

Thanks for rating us 5 stars, Dr. Golding! We're happy to be part of your wellness journey! :)

Cheers,
Marie

Rated 5 out of 5 stars

Love the brand

Love the brand. Monthly customer here !

June 23, 2025
Charava South Africa logo

Reply from Charava South Africa

Thanks so much, Loredana! We're so happy to have you as a regular customer. If there’s ever anything you need or if we can help in any way, don’t hesitate to reach out. 😊

Cheers,
Lai

Rated 5 out of 5 stars

Excellent service

Excellent service . Thank you.

June 19, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you for the 5 stars! We so appreciate your support!

Rated 5 out of 5 stars

First time buyer

First time buyer. You tick all the right boxes. Highly recommended. Will most certainly make more purchases from yourselves.

July 2, 2025
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Reply from Charava South Africa

Thank you so much, Henriette! We’re thrilled to hear your first experience with us was a great one. It means a lot that we’ve earned your recommendation and we look forward to supporting you on your wellness journey and welcoming you back for future orders!

Rated 5 out of 5 stars

Super-fast delivery and great quality…

Super-fast delivery and great quality products.

June 27, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for rating us 5 stars, Jenny! We're really glad to hear your order arrived quickly and that you're happy with the quality. Let us know if there's anything else we can do for you!

Cheers,
Lai

Rated 5 out of 5 stars

Updates after payment and delivery…

Updates after payment and delivery was on point

June 27, 2025
Charava South Africa logo

Reply from Charava South Africa

Thanks so much for the kind words, Netsai! We're really glad to hear everything went smoothly with your order and updates. If you ever need anything else, we're here to help.

Cheers,
Lai

Rated 5 out of 5 stars

Service excellence beyond expectation

Service, especially your order processing, updates to customer and overnight shipping although we live in Bela Bela, Limpopo. I ordered +- 14:00 and it was delivered 7:15 next morning

June 26, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much, Tobie! We're truly grateful for your kind words and so happy to hear everything arrived so quickly.

Cheers,
Lai

Rated 5 out of 5 stars

Great experience

Great experience. Questions about products answered immediately. Delivery within one day of ordering..

June 19, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much, Pier! We're thrilled to hear you had a great experience. Quick support and fast delivery are what we aim for and we’re always here whenever you have questions. Enjoy your supplements!

Rated 5 out of 5 stars

Best service -super fast…

Best service -super fast delivery-excellent product-thnx

June 19, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for the 5 stars Sandra! We're delighted to hear you’re happy with the service and your order. We appreciate your support 😊

Rated 5 out of 5 stars

Great quality

I’m on my second bottle of this product, and I can already feel a difference. Thank you Charava, for the amazing service and products!

June 17, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for your kind words! We're thrilled to hear you're already feeling the difference. Your continued support means the world to us 💛 Let us know if you ever need anything!

Rated 5 out of 5 stars

Good quality products

Good quality products and delivered fast - highly
Recommended

June 19, 2025
Unprompted review
Charava South Africa logo

Reply from Charava South Africa

Hi Scott,

Thank you so much! We're really happy to hear you're pleased with the quality and delivery. We truly appreciate your recommendation!

Cheers,
Lai

Rated 3 out of 5 stars

Ordering was seamless

Ordering was seamless. What bothers me is the frequency of the all the emails afterwards!

June 9, 2025
Charava South Africa logo

Reply from Charava South Africa

Hi Charl,

Thanks so much for your message, and I’m really sorry about all the emails — we completely get how that can be a bit much.

We just want to keep our customers in the loop, but we’ll definitely take your feedback on board and try to find a better balance. Really appreciate you ordering from us!

Cheers,
Lai

Rated 5 out of 5 stars

Charava's products and service are excellent!

Charava's products and service remains consistently excellent! In addition they only use Courier Guy, with temprature controlled delivery vehicles. You can use Charava's products with complete peace of mind.

May 22, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for your thoughtful feedback, Neill! We're thrilled to hear you're happy with both our products and service. We take great pride in maintaining high standards, including reliable, temperature-controlled delivery through Courier Guy, so you can enjoy your supplements with complete peace of mind. Your trust means everything to us! 💙

Rated 5 out of 5 stars

Delivery was speedy and product is what…

Delivery was speedy and product is what I expected. There's no short selling or false advertising

May 26, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much for the lovely feedback, Liesa! We’re really glad to hear the delivery was quick and the product met your expectations. That’s exactly what we aim for. Let us know if there’s anything else we can help with!

Cheers,
Lai

Rated 5 out of 5 stars

Excellent service

Excellent service. Quality products.

May 14, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you so much, Lindsay! We're thrilled to hear you're happy with both our service and product quality, that's exactly what we aim for.

Rated 5 out of 5 stars

Very helpful and efficient when the…

Very helpful and efficient when the courier company messed up delivery. Thank you. And products are AMAZING.

May 8, 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you, Roxanne! We're so glad we could step in and help sort things out quickly. It means a lot to hear you're loving the products too, we’ve always got your back!

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