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Charava South Africa Reviews 

317
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving their orders within 24 hours or a few days. Many people highlight the outstanding service and top-notch quality of the products, noting the absence of fillers and the brand's commitment to purity. Consumers frequently report significant positive changes and benefits from the supplements, such as improved sleep, focus, skin health, and increased energy levels. However, some customers also noted issues with their orders, including receiving incorrect items or not receiving all products paid for. Several people mentioned that certain products were out of stock after payment, leading to unfulfilled orders or delayed refunds, which caused frustration. There were also occasional reports of orders not being dispatched timeously or not arriving as expected.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing satisfaction with the quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting quick and easy... See more

Service

Consumers find service to be positive, with many reviewers describing it as fast, efficient, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing extreme satisfaction with the products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A wrong order was delivered and I queried it. The correct order was then delivered a few days later and Marie from Charava told me to keep the incorrect one that was delivered prior. I am happy with h... See more

Company replied

Rated 5 out of 5 stars

The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more

Company replied

Rated 5 out of 5 stars

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more

Company replied

Rated 5 out of 5 stars

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company

About Charava South Africa

Written by the company

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Written by the company

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contact info

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4.2

Great

TrustScore 4 out of 5

317 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(317)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery was prompt

Delivery was prompt. The online ordering was simple and easily completed

July 1, 2024
Charava South Africa logo

Reply from Charava South Africa

Hi Sid, great to hear you had a good experience!
We try to make it as simple as possible for our customers!

Rated 3 out of 5 stars

You guys took too long to deliver.

You guys took too long to deliver.

July 7, 2024
Charava South Africa logo

Reply from Charava South Africa

Hi Emmanuel,

Thanks for reaching out to us, I have looked into this case and have some feedback for you.

The order came in late on Friday, so the collection can only happen on the next business day (Monday).
It was handed to the Courier on Monday.

We have raised a query on this delivery with the service provider to ensure that it doesn't take 4 days again - as we agree - this is too long - we like our customers to receive their orders ASAP :)

We hope to see you back again next month!

Rated 5 out of 5 stars

Impeccable customer service

Your customer service is absolutely impeccable. You answer inquiries almost immediately and try to help in the best possible way to ensure the customer is happy.

July 3, 2024
Charava South Africa logo

Reply from Charava South Africa

Wow :)
Thank you Charity, that is very kind of you to share this!

Rated 5 out of 5 stars

Excellent Service!!

June 27, 2024
Charava South Africa logo

Reply from Charava South Africa

Thanks for 5-star rating, Chris! We do our best to ensure our clients are happy :) We look forward to serving you again 😊

- Lai

Rated 5 out of 5 stars

Was easy and quick

Was easy and quick, will definitely make use of their services and will recommend to anyone

June 4, 2024
Charava South Africa logo

Reply from Charava South Africa

Thanks for your kind words, Gerald! We're happy to be part of your wellness journey! We look forward to serving you again 😊

- Lai

Rated 5 out of 5 stars

Good prooduct

Love the product. Work well for me

May 28, 2024
Charava South Africa logo

Reply from Charava South Africa

Glad to hear it's working well!, Magda Thanks for the kind words. We look forward to serving you again 😊

- Lai

Rated 5 out of 5 stars

Product delivered same day

Product delivered same day. This was unexpected

May 14, 2024
Charava South Africa logo

Reply from Charava South Africa

So glad to hear you’re pleased with the speedy delivery, Francis! Thanks for choosing us! We look forward to serving you again 😊

- Lai

Rated 5 out of 5 stars

Satisfied Customer!

Excellent, fast service.

May 13, 2024
Charava South Africa logo

Reply from Charava South Africa

It’s great to hear you’re satisfied, Carin. Thanks for the support! We look forward to serving you again 😊

- Lai

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always, super easy to order, and really quick delivery. Packaging is probably drop proof it comes in such sturdy boxes. It is a pleasure dealing with this company and I'll continue to do so.

May 3, 2024
Charava South Africa logo

Reply from Charava South Africa

Thanks for the lovely review, Elaine! We're glad that you’re happy with both the product and the delivery time :) We look forward to serving you again 😊

- Lai

Rated 5 out of 5 stars

Great service!

The delivery is always prompt! Love the products!

April 4, 2024
Charava South Africa logo

Reply from Charava South Africa

Thanks for rating us 5 stars, Tanya! We're happy you appreciate the turn around the time and that our products work well! We look forward to serving you again 😊

- Lai

Rated 2 out of 5 stars

Gift for your Birthday

I placed an order end of March, and was asked to state my birthday to receive a gift from them. My birthday happens to be 4 April. I received my order 3rd April and never received anything.

Dont make statements like that if you are not going to see it through.

April 2, 2024
Charava South Africa logo

Reply from Charava South Africa

Hi Amanda,
So sorry about this, I will check in with the team and see what happened here. You should have received a discount code.

Either way, I will send you a discount code directly via email.

Hope you had a great Birthday!

Regards,
Charava Team

Rated 5 out of 5 stars

Happy customer

A short shipment on a previous order was rectified immediately. Mistakes happen; it's how a company responds to them that measures their integrity.

April 2, 2024
Charava South Africa logo

Reply from Charava South Africa

Thanks, Chris, for working it out with us, as well! We appreciate your support and understanding! We look forward to serving you again 😊

- Lai

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Prompt delivery

March 26, 2024
Charava South Africa logo

Reply from Charava South Africa

Thank you so much, Alicia! We look forward to serving you again 😊

- Lai

Rated 5 out of 5 stars

Good service

Quick service and delivery

March 7, 2024
Charava South Africa logo

Reply from Charava South Africa

Thanks so much for the kind words, Trevor! So glad you’re happy with the product and the quick delivery 😊We look forward to serving you again 😊

- Lai

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