A wrong order was delivered and I queried it. The correct order was then delivered a few days later and Marie from Charava told me to keep the incorrect one that was delivered prior. I am happy with h... See more
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Review summary
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The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more
Company replied
Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more
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The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more
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Company details
About Charava South Africa
Written by the company
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.The Woman&Home Beauty Awards 2025, South Africa
Written by the company
- Charava's Magnesium Complex Wins
- We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Contact info
South Africa
- Sales@charava.co.za
- charava.co.za
FOLLOW US
4.2
Great
317 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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Reply from Charava South Africa
That's awesome! We look forward in serving you again!
Lighting fast delivery.
I ordered the morning and received my purchase that same afternoon. It was phenomenal.. I have never experience such fast service.
The product I can't yet say it's phenomenal, but I have definitely seen small improvements in energy and it's the correct colour, texture and consistency. So let's see down the line.
October 17, 2024
Reply from Charava South Africa
Hi Ruhandi, thanks for your awesome feedback! We're glad you're happy with our service, and the turn around time :) We look forward to serve you again!
- Lai
Great products!
As Always, the products are superb!! Only reason for a 4 star, is delivery is definitely taking longer now. But although a minor irritation, the reason why I buy is the quality of the products. Well done, keep it up.
September 29, 2024
Reply from Charava South Africa
Hi Jacques, thanks for your review and feedback! We're happy you're still satisfied with the quality of our products and I am sorry to hear about the minor hiccup. We take feedback like yours seriously, and we've improved our delivery service since, then, so hoping we can serve you again soon!
- Lai
Charava products are great…
Charava's products are great, and I feel more energetic with using their NMN...they deliver orders very quickly and efficiently... and they also offer discounts from time to time. What's not to like?
September 29, 2024
Reply from Charava South Africa
Thank you, Eileen! We’re always happy to give back to our customers. Your kind words and appreciation truly make it all the more rewarding! 😊
- Lai
Reply from Charava South Africa
Thanks, Cindy! We look forward to serve you soon!
-Lai
Reply from Charava South Africa
Thanks, Ryan! We try to keep up with orders as much as we could to ensure our valued customers like you won't run out of supplements :)
- Lai
Fast delivery
September 16, 2024
Reply from Charava South Africa
Thanks for your feedback, Hilary! I'd be happy to know how I can earn that one more star from you! :)
- Lai
Reply from Charava South Africa
Thanks, Chris! Looking forward to serve you again :)
-Lai
Please make tinctures too
Thank you, Charava SA for the wonderful products that promptly arrive as soon as I order them. I was suffering from fatigue but I’m learning to seamlessly regulate my nervous system with a few of Ur well-packaged products and the attention to detail designed in them.
Plz make tinctures for the likes of Lions Mane, Ashwaghanda, NAD, NMN, etc., as it is easier to absorb a liquid under the tongue first thing in the morning, especially when fasting.
The gummies are a hit too and shouldn’t be Out-of-Stock, plz plz plz.
September 5, 2024
Reply from Charava South Africa
Thank you! We're happy to hear it's helping your energy, and working really well :) We have good stocks of products at the moment :) We look forward to serve you again!
- Lai
Excellent service
Excellent service. Well packaged items and great products. Thank you.
September 6, 2024
Reply from Charava South Africa
Thanks, Elizabeth! We can't wait to serve you again :)
- Lai
Reply from Charava South Africa
Hi Johan, thank you! Just send us an email if you need help placing the order :)
- Lai
Im still waiting for a tax invoice…
Im still waiting for a tax invoice after asking twice by email I have had no reply
August 30, 2024
Reply from Charava South Africa
Hi Cathy,
I’m really sorry for the inconvenience. I’ve just sent you an email, and I hope you could check it. We've recently hired more team members to assist our customers, so rest assured, all messages will be answered more promptly going forward. Thank you for your patience!
Kind Regards,
Lai
ALL I CAN SAY IS SUPERB EXCELLENT…
ALL I CAN SAY IS SUPERB EXCELLENT PRODUCT EXCELLENT SERVICE EXCELLENT DELIVERY EXCELLENT EXCELLENT EXCELLENT
August 21, 2024
Reply from Charava South Africa
Thanks for your awesome feedback, Ahmed! We appreciate it! We look forward to serving you again 😊
- Lai
Constructive comments on the product.
The product is very good and delivered timeously. The only gripe I have is that it is supposed to last 60 days if taken twice per day (120 uses). It doesnt last that long and only lasts me +- 30 days. I definitely am only having a baby PEA size portion twice p.d. My measurement must be too much compared to measurement?
August 19, 2024
Reply from Charava South Africa
Hi Susan, thank you for the great feedback on our products! About the stick, a level small pea-sized amount of loose powder gives approximately 120 servings. However, if the powder is slightly compacted, it may give you fewer servings since each stick will contain a bit more. I hope this helps, and please feel free to reach out if there’s anything else I can assist you with!
-Lai
I placed my order on the 2nd of August…
I placed my order on the 2nd of August 2024. I received delivery of it on the 5th of August 2024. I am happy with the service and impressed how quick it was for them to deliver.
August 4, 2024
Reply from Charava South Africa
Hi Yonela, thanks for giving us 5 stars and we're glad you received your order immediately. We look forward to serving you again 😊
- Lai
Reply from Charava South Africa
Great to hear you received it despite the location! Thanks for rating us 5 stars, Natalie, and we look forward to serving you again 😊
- Lai
Reply from Charava South Africa
Thanks, Isa! We appreciate your review! We look forward to serving you again 😊
- Lai
Great Customer service and 100% Real Shilajit
The customer service was very responsive to my queries regarding the order. The product does what it's supposed to do - 100% real Shilajit, I've never felt more focused, clear minded and energetic even throughout my Intermittent fasting.
July 28, 2024
Reply from Charava South Africa
Thanks for your awesome feedback, Gabriel! We're proud to be part of your wellness journey, and let me know how I can earn that 5th star from you! :)
We look forward to serving you again 😊
- Lai
Realistic Feedback
I'm placing my third order with Charava.co.za now. Product quality and service delivery is excellent. What a pleasure doing business with them. Also in retail and I recommend them.
June 30, 2024
Unprompted review
Reply from Charava South Africa
Thank you for your continued support, Willem! We're grateful to be part of your wellness journey :) We look forward to serving you again 😊
- Lai
i ordered 8 items but 2 of them was…
i ordered 8 items but 2 of them was Wrong items. And your chat never answer, Your business is basically irresponsible. i didn't like you service.
i sent you message when are you going to reply me?
July 23, 2024
Reply from Charava South Africa
Dear Amarjargal Chutnai,
Thank you for contacting us about this.
We did respond to your email earlier today (as soon as it came in) and within 15 min of receiving the email, the order with the 2 correct items was dispatched, so it should be with you shortly in the Northern Cape.
Your chat messages were blocked by the system as you used rude and offensive language - so the chat system treats these messages as spam and blocks them from our contact team.
Our apologies for the mixup on your order, we do process thousands of orders per month, so it can happen that the incorrect products get packed and sent by the team - when this happens, we make sure that we resolve it quickly - as we did here.
Should you have any other questions, please do feel free to contact us via email.
Regards,
Charava Customer Support
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