Charlie Custards Reviews 21

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic shoes, immaculate packaging and presentation, all with a personal touch! These are top quality British made shoes with a unique twist at a fantastic price point. Stand out from the crow... See more

Rated 5 out of 5 stars

I just received my second pair of Glastonbury boots and genuinely couldn't be happier!!! These boots fit like a glove and are so incredibly well built and comfy to wear...they don't dig in around the... See more

Rated 5 out of 5 stars

Absolutely beautiful boots, perfect fit and comfortable from the start. Fabulous ankle support for those long city treks. Gorgeous colour, design and quality along with great customer service, wi... See more

Company replied

Rated 5 out of 5 stars

John, many thanks. What an amazing pair of loafers. Super comfortable from the very first minute. Despite the varagies of couriers the comms were super freindly and helpful. I hope this will be... See more

Company details

  1. Shoe Store
  2. Footwear Wholesaler

Written by the company

Classic kit hand crafted in Northampton, England. Our partner craftsman makers "Joseph Cheaney & Sons" (formerly part of the Church’s group and now owned by cousins Jonathan and William Church) has been awarded "The Queens Awards for Enterprise" three times. Handmade in England only. Walk the custard road!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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1-star

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Rated 5 out of 5 stars

Fabulous!!

Fantastic shoes, immaculate packaging and presentation, all with a personal touch!
These are top quality British made shoes with a unique twist at a fantastic price point.
Stand out from the crowd!
I will definitely be back for more.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and price

Excellent service and price. Can’t fault them 👍

November 23, 2025
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Reply from Charlie Custards

Many thanks paul and many thanks for taking the travel to do the Trustpilot review! Keep walking the custard road! Kind regards, John

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Rated 5 out of 5 stars

Exceptional service

Exceptional service and a card and sweets were added for my son as the shoes were for his birthday.

March 27, 2024
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Reply from Charlie Custards

Many thanks Smanatha - appreciate you taking the time to do the review

Rated 5 out of 5 stars

Wonderful Oxford Brogues!

The customer service was, by far, the best I have ever experienced. Details about the shoes were thoroughly explained and care was taken to ensure proper fit. The shoes were exactly as described and the leather is soft, comfortable, and of very high quality. I could not be more pleased.

January 31, 2024
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Reply from Charlie Custards

Thanks Don for the lovely review - happy you’re happy! John

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Rated 5 out of 5 stars

Simply the best

John, many thanks. What an amazing pair of loafers. Super comfortable from the very first minute.

Despite the varagies of couriers the comms were super freindly and helpful.

I hope this will be the start of a long relationship with the Custard team. Any who doesn't want to tell their freinds that their shoes were made by an outfit called Charlie Custard. Unlimited mileage in this!

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

A Second pair of Glastonburys? Don't mind if if I do!!!

I just received my second pair of Glastonbury boots and genuinely couldn't be happier!!! These boots fit like a glove and are so incredibly well built and comfy to wear...they don't dig in around the ankle or rub your toes unlike other brands ive tried, and don't require insoles to cushion the sole, they're just beautiful to both look at and wear. The packaging is top notch and the personal touches definitely make me feel like a valued customer (and the shoes like a gift to myself)! 100% will be buying more

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful boots

Absolutely beautiful boots, perfect fit and comfortable from the start. Fabulous ankle support for those long city treks.

Gorgeous colour, design and quality along with great customer service, will definitely be getting another pair or three.

If you are looking for exceptional boots, I’d look no further than Charlie Custards.

January 9, 2024
Unprompted review
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Reply from Charlie Custards

Hey Gillian - many thanks for the review - really appreciate it! We are all walking the Custard Road in step! Kind Regards John

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Rated 5 out of 5 stars

Comfort

They are brilliant boots well happy with them worth every penny I paid gonna get another pair in the near future

April 21, 2023
Unprompted review
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Reply from Charlie Custards

Aww June - many thanks for taking time out to do the review - really appreciated - happy you are happy!! Kind Regards John

Rated 5 out of 5 stars

The shoes are of excellent quality

The shoes are of excellent quality, as is the packaging and presentation. They are super comfy from day 1 and are real head-turners at social events.

April 24, 2023
Unprompted review
Charlie Custards logo

Reply from Charlie Custards

Many thanks Jim - appreciate the wonderful review - Best John

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