The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... See more
Company replied
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The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... See more
Company replied
Bought a necklace for my friend a few years ago with her children’s initials and date of birth on. She recently became a nanan so I bought her another disc with her granddaughter’s initials on and she... See more
Company replied
I ordered x3 key chains for my sister, my daughter and then one for me because I wanted to treat myself. The workmanship, the sentiment behind the gift is absolutely amazing and as soon as they arrive... See more
Company replied
Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination ag... See more
Company replied
A small family business that creates handmade jewellery that will put a smile on their face. Each necklace or bracelet that we create is entirely unique to you, making it meaningful & a keepsake worth treasuring for life.
United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I have now bought 3 separate disc necklaces from Charm Bear. Each one beautiful. Any issues I’ve had, have been resolved straight away with no hesitation. The best customer service and I really do love their disc necklaces!!!

Reply from Charm Bear
Love you’re website & products, i have a suggestion? I think if you added dos & cat charms a well as the kid ones so “this mummy/human belongs to” and a doggy with a name. I’d buy them for all my doggy-mum friends as a key ring! Please let me know if you would start to do this?

Reply from Charm Bear
I placed an order with Charm Bear for a personalised necklace & after a few weeks it hadn’t arrived. I contacted them & after exchanging a couple of emails they agreed to send me a replacement. The replacement arrived quickly and is absolutely perfect. Things don’t always go to plan but they were very polite and efficient at resolving the issue.

Reply from Charm Bear
I required some support around an order so used the Facebook page and had really quick polite responses, charm bear were so happy to complete my order with what I wanted due to it not being a normal purchase due to it being a sensitive matter, I can’t recommend them enough! Happy with the customer service and even more so my order! X

Reply from Charm Bear
So chuffed with my initial and date necklace! Paid the addition for sterling silver and I’m in love! Perfect gift to myself after the birth of my gorgeous son! Quick delivery, too! Would highly recommend :)

Reply from Charm Bear
Beautiful personalised bangle that means the world to my niece. Thank you so much.

Reply from Charm Bear
Very quick service.. excellent product.. my daughter loved the present.. will buy from them again

Reply from Charm Bear
Such a wonderful gift! Bought my Mum a ‘This Nanny Belongs To’ key chain for Mother’s Day, she loved it! Thank you again, great service, great product.

Reply from Charm Bear
Love charm bear. I have purchased 3 items, disc necklace, bracelet and heart necklace. All have been amazing quality and I’m so happy with them all. I recommend Charm Bear to anyone looking for that beautiful unique special gift. They are amazing!

Reply from Charm Bear
I ordered a mummy keyring for mother's Day from my grandsons. It came nicely packaged. Excellent quality. My daughter loved it. It was nice to be able to order something different. Would recommend

Reply from Charm Bear
Bought a keyring for my daughter. Arrived on time and it was beautifully packaged. My daughter loved her keyring with her three gorgeous boys on. Thank you to Charm bear for you wonderful product.

Reply from Charm Bear
Bought two keyrings for daughter and daughter-in-law. Kept up to date with delivery times and they arrived within a few days. Both were delighted with them and the quality was very good. Definitely use this company again.

Reply from Charm Bear
I bought the charm bear key charm's for new parents as a little extra surprise on the birth of their daughter ,
They arrived very promptly and are well worth the money ,they are made very well and are very cute I advise anyone to give them a try

Reply from Charm Bear
Amazing quality and fast delivery!
I got a duo engraved disc necklace and it turned out more perfect than I could imagine! In love with it and will only be buying engraved jewellery from here from now on

Reply from Charm Bear
I ordered an initial disc necklace and I am very happy with it. It is very good quality at a great price and fast delivery. I would highly recommend.

Reply from Charm Bear
Very happy. I bought the personalised keychain for my mum and she loved it! Amazing quality, I bought one similar from wayfair but it was nowhere near as good as this one. You won’t be disappointed if you buy from Charm Bear.

Reply from Charm Bear
Ordered a really sweet keyring for my daughter in law, was really pleased with my purchase, was very easy to order and arrived very quick.will probably purchase again from this company.

Reply from Charm Bear
Bought the keyring for my daughter for mother's day, from her twin boys ( 2years old) ,thought it was so cute.It arrived on time, in a lovely box,and a good quality product. As i thought she loved it. Thank you Charm bear.

Reply from Charm Bear

Reply from Charm Bear
Purchased the rose gold disc necklace with add on birthstone charm for my daughter, who became a mum for the first time in November, the necklace and charm are beautiful, my daughter loved it, the quality is amazing and a really great price, quick delivery and great customer service, would recommend highly.

Reply from Charm Bear
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