Chase de Vere Reviews 1,086

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional yet friendly approach. Many people highlight the exceptional service received, noting that advisors are patient, understanding, and explain complex financial matters in clear, easy-to-understand language. Reviewers also frequently mention the quick response times and the smooth, efficient user experience, making processes like mortgage applications and pension planning stress-free. However, some customers reported a negative experience due to high advisor turnover, being passed between multiple advisors, and feeling pressured to move their client money to internal portfolios.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, highlighting the helpfulness, efficiency, and professionalism of the... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the professionalism,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the prompt and quick... See more

User experience

Users describe positive interactions with the user experience. Many customers found the IT systems easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just had our annual review with Alex Wyer from Chase Devere. Alex provides us with a comprehensive Portfolio Report and explained its content . We discussed plans for the future and Alex’s adv... See more

Company replied

Rated 5 out of 5 stars

We spoke to Byron Williams at Chase de Vere at length in regard to help with understanding the care system / care fees / issues around selling my parents home. He was understanding, extremely knowlede... See more

Company replied

Rated 5 out of 5 stars

I was made redundant May 2025 and didn't really understand what to do financially. Contacted Catriona Smith financial advisor who came to my home and broke everything down,explained everything I ne... See more

Company replied

Rated 5 out of 5 stars

I had a single, no fee, consultation in which Harry answered some pressing questions I had, in order to move forward in making pension related decisions. His understanding of the NHS Pension scheme wa... See more

Company replied


Company details

  1. Financial Consultant
  2. Financial Planner

Written by the company

We have been one of the country’s leading independent financial advisers for 50 years. Some of our clients have been with us for decades. That is because, as well as offering high-calibre, unconstrained advice, we continually strive to make sure our clients are satisfied. Our financial advice spans a wide range of services including pensions, wills, care funding and wealth management as well as business protection, employee benefits and workplace financial education. More than 15,000 clients trust us with the ongoing management of their financial affairs. We believe that’s because our advice is completely independent, and tailored to them. We do not offer one-size-fits-all solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Harry Steele was excellent and gave…

Harry Steele was excellent and gave very good advice.

April 23, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a positive 5 star review for Harry! We will pass on the comments to him - thanks!

Rated 5 out of 5 stars

Pensions and financial investments

Spoke to Oliver Orchant regarding pension and financial investments - Oliver provided me with clear advice and options, based on a solid diagnosis of my financial situation.

April 29, 2026
Unprompted review
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Reply from Chase de Vere

Thanks for leaving a review for Oliver, it's great to hear he was able to help you. We will pass on the comments - thank you!

Rated 5 out of 5 stars

5 stars for Chase de Vere

Aaron and Karima have been so great throughout the process of purchasing our home. I really feel that they advocated on our behalf and were kind, professional and easy to communicate with.

May 1, 2026
Unprompted review
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Reply from Chase de Vere

Thank you so much for your kind words. We’re delighted to hear that Aaron and Karima made the process smooth and supportive, and we’ll be sure to pass on your lovely feedback to them. Thanks again.

Rated 5 out of 5 stars

good service

I get very good service

March 23, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

Trust in Chase de Vere is the the first…

Trust in Chase de Vere is the the first and foremost opinion to have in a firm having to deal with my hard earned money.

May 4, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

Great service and support from Harry as…

Great service and support from Harry as usual. Helped us secure a great rate considering the times. Will be back to use your services on our next renewal.

May 1, 2026
Unprompted review
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Reply from Chase de Vere

Thanks for leaving a 5 star review for Harry, we're glad to hear he was able to help you with your mortgage. Thank you!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Jyoti oversaw my remortgage. Communication was excellent. I am happy with the deal that CdV secured for me and they made the whole experience straight forward and simple. Thank you

April 1, 2026
Unprompted review
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Reply from Chase de Vere

Thanks for leaving a 5 star review for Jyoti. We're glad to hear she helped you with your mortgage. Thank you!

Rated 5 out of 5 stars

Excellent Service

I have been a client of Chase de Vere for some years.
I find they have a very personal approach. This can be with a face to face meeting or telephone calls directly with my Adviser. The IT systems are easy to use and there is always very thorough information which is easy to follow.
I have had a very good experience with good results.

February 20, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

Chase de vere have been our financial…

Chase de vere have been our financial advisors and they have provided an excellent service with a exceptional, professional and friendly advisor.

April 27, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

My adviser is now like a friend

My adviser is now like a friend. He is friendly, helpful and understanding. During our meetings we have a cup of tea and a chat but he is very professional and knowledgeable.

April 15, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

I had a meeting with Harry Steele…

I had a meeting with Harry Steele regarding my pension. He was very professional, good knowledge on the subject and gave me a clear answers/advise for all my queries during the meeting and followed up promptly with an email of summary and any unanswered queries. I gained lot of insight and confidence to plan the future.

April 23, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. We’re delighted to hear that Harry’s professional advice and thorough follow‑up gave you the clarity and confidence to plan for your future. Thanks again!

Rated 5 out of 5 stars

An excellent ambassador for Chase de Vere

Chase de Vere has been our financial adviser for many years. We would highly commend our present advisor, Mr Tom Lawson, for his knowledge, communication skills,empathy and all round professionalism. His clear wish to be available to us with advice or guidance on investment matters is and has been of considerable value to us.

April 15, 2026
Unprompted review
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Reply from Chase de Vere

Thank you very much for taking the time to leave such a thoughtful review. We’re delighted to hear about your long-standing relationship with Chase de Vere and your positive experience with Tom. We look forward to continuing to support you in the years ahead.

Rated 5 out of 5 stars

My Chase de Vere financial advisor was Oliver Orchant

My Chase de Vere financial advisor was Oliver Orchant. He was very knowledgeable, professional and helpful. He dealt with all my queries effectively. I would have no hesitation in contacting him again should the need arise.

April 14, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for your kind feedback. We’re delighted to hear that Oliver provided such knowledgeable and professional support.

Rated 5 out of 5 stars

Knowledgeable and great service

Our advisers were very knowledgeable, able to answer our questions and were responsive when we wanted to talk to them. They even spoke to the conveyancers for us to move things along. Will definitely be coming back when the mortgage is up for renewal.

April 13, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

Very positive experience!

I've been working with Chase de Vere for the last couple of months and overall my experience has been very positive. Oliver Orchant took time to understand my financial goals, risk tolerance and my long term plans before recommending any investment strategy. His advice felt tailored rather than generic, which I appreciated. Apart from a structured investment plan, Oliver also looked and advised on income protection. I now feel more confident with my (and my family) financial future.
Communication has so far been excellent!
I would certainly recommend this advisor to anyone looking for financial guidance.

March 12, 2026
Unprompted review
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Reply from Chase de Vere

Thank you so much for taking the time to share your experience. We’re delighted to hear that working with Oliver has given you confidence in your financial future.

Rated 5 out of 5 stars

Early Career Financial Planning

Tom Steele was incredibly helpful at giving guidance for the best first steps to take with regards to financial planning in the very early stages of my career. Really practical advice in terms that I could understand and implement without it feeling overwhelming and unmanageable.

April 8, 2026
Unprompted review
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Reply from Chase de Vere

Thanks for leaving a review for Tom, we will pass on the comments to him - thank you!

Rated 5 out of 5 stars

Excellent service and continuous support

I linked with Chase de Vere via IPSE membership and at the time was in the middle of a 3rd unsuccessful re-mortgage application over 6 months. As soon as I engaged with Rachel I immediately felt confident in her knowledge of the lenders and she was able to raise a re-mortgage quickly and get advance information and pre-checks with people who had knowledge of underwriter requirements to minimise/avoid pitfalls I had before during the process. The whole end to end process including legal took exactly 4 weeks during which time I had immediate response to any questions or worries.

March 2, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for leaving a 5 star review for Rachel. We're glad to hear she was able to help with securing your mortgage promptly. Immediate responses and reassurance during a stressful process can make all the difference. It’s wonderful to know that Rachel’s knowledge of the market and her proactive approach gave you confidence from the outset. Thanks!

Rated 5 out of 5 stars

Karima and Harry were very helpful in…

Karima and Harry were very helpful in discussing options and keeping me updated. They were also responsive and helpful throughout the mortgage process.

April 2, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for leaving a review for both Harry & Karima. We're glad they were able to help you with your mortgage. Thanks!

Rated 5 out of 5 stars

Clarity of communication

Clarity of communication, verbal and written with clients, approachable staff, who don't 'blind one with science' and are efficient in carrying out what has been agreed.

February 11, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

Friendly, helpful and consistent support always

Their adviser first met with me a few years ago now and has been a great support ever since. Clear explanations and advice and at the end of a phone whenever I need it.

January 24, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

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