Chase Direct Reviews 

916
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've been to chase quite a few times over the past 2-ish years, bought my first guitar there, but this time I was very thankful and utterly grateful for the shop owners patience with me as I spent n... See more

Rated 5 out of 5 stars

Amrik’s customer service is like no other. Guitar shops can often feel like art galleries, silent and ‘no touching!’ I wasn’t looking to buy today but he encouraged me to pick up a guitar & plug in... See more

Rated 5 out of 5 stars

Stumbled upon this shop again after first buying from there in the early 1980s. Had a lovely chat about the changing musical trends with Amrik who was such a friendly guy. More guitars than keyboards... See more

Rated 5 out of 5 stars

Extremely polite customer service. Both gentlemen were very talkative and welcoming. Had a struggle finding the perfect product as I required exact dimensions for a case, however Amrik continued looki... See more

Company details

  1. Musical Instrument Store
  2. Music Store

Information provided by various external sources

FREE DELIVERY Chase are proud to offer free delivery on orders over £75! About Chase Direct Established in 1978, Chase Direct sell all things musical, to all types of musician. Great Value Prices Online and Offline


Contact info

4.9

Excellent

TrustScore 5 out of 5

916 reviews

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4.9

All reviews

(916)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Patient and affordable

I've been to chase quite a few times over the past 2-ish years, bought my first guitar there, but this time I was very thankful and utterly grateful for the shop owners patience with me as I spent nearly 30 minutes looking for one single 9V AC wire to fit my microverb 4.

Owner is very kind and the prices are cheap!

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

A lovely shopping experience

Amrik is a lovely and personable man who was very accommodating towards us, letting us test out the guitars and going out of his way to get us a set of drum keys. We will definitely be back again!

July 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Great experience, the owner was really friendly and knowledgeable. He allowed me to try the guitars to try see what fits me best. Will go back

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

My new go-to!

This should be your first port of call if you're after a guitar in Manchester! A great range of products, all the pricings are reasonable and Amrik was really pleasant - great customer service! I'd highly recommend Chase!

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amrik keeps going

It must be about 20 years since I bought a couple of unbranded, soft leather guitar straps from Chase. They are perfect for acoustic guitars. I went in again today with no hope of finding the same product, but am delighted that, to my intense surprise, I did find it! What's more, Amrik is STILL THERE and long may he, and Chase, continue.

March 27, 2026
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Rated 5 out of 5 stars

Perfect service, Great shop

Perfect service, very informative and welcoming. Great selection of guitars with some real gems at a very reasonable price. I will be back very soon! Thanks again

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Have always walked past this shop and…

Have always walked past this shop and was glad to have an excuse to go in when getting a birthday present. The shop's great - got exactly what I needed thanks to Amrik's help and was just nice to be in an environment where other customers are playing guitars and having conversations about music. Really nice experience and felt better than buying online, thanks Amrik!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing store and customer service

Chase Direct is an amazing store for any sort of instrument, whether you need advice, need anything fixing or want to go and buy a instrument you will have everything covered with the best customer service you could ask for, he’s friendly, knowledgeable and will help with any questions you may have and lets you try out anything you want, I have now bought 2 guitars from here, one acoustic and one electric and they are both amazing quality, and I will be coming here for more in the future.

July 5, 2025
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Rated 5 out of 5 stars

Still the best

20 odd years ago as a young man I used to go to Chase for all my music equipment, production gear and general advice. Without fail I’d always be greeted with a smile, was advised to what I needed (usually something much cheaper than I had anticipated) and was never made to feel ignorant or intimidated in the way that often I would when going into the domain of an expert. My questions would always be dealt with kindly and on the rare occasion that something had gone wrong with a purchase it was resolved quickly. I would always recommend the shop to friends and family members but I moved away many years ago and so had not been for some time.

This afternoon I have found myself back in town as I need to plan for my father’s funeral and found myself in need of a cable to connect a laptop to a PA, once again I was greeted with a smile, offered a warm handshake and was sold an adapter rather than a cable to save me a few pounds. I’m so glad to see that this business is still around in a Northern Quarter that has changed so much and that the same attitude has remained. I recommend this place to anyone, an unassuming cornerstone of Manchester music culture.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Guitar Store

Amrik made me and my girlfriend feel very welcome in his store, encouraged me to try whatever I liked and was generally wonderful to chat to. I will most definitely be coming again - Alex

June 14, 2025
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Rated 5 out of 5 stars

Wonderful music store in Manchester!

Wonderful music store chock-full of all the musical instruments and accessories a working musician needs. Proprietor, Amrik is the best! Go-to destination for all your music gear needs.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing shop

Amazing shop, huge range of acoustic guitars. Amrik was very helpful! Definitely recommend.

April 7, 2025
Unprompted review

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