Chatleys Menswear Reviews 

1,046
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and professionalism of the staff, whether online or in-store. Many people appreciate the fast and efficient delivery service, with orders often arriving promptly and well-packaged. Reviewers are also very satisfied with the quality of the products, finding them to be well-described, comfortable, and offering good value for money. The ordering process is frequently noted as straightforward and easy to navigate on the website, with a wide selection of products available. However, some people mentioned minor issues, such as loose buttons on a shirt, which required fixing.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the top quality and fit of clothing... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Quality

Customers consistently note positive experiences with quality, highlighting that clothing is top quality,... See more

Service

People report positive experiences with service, often describing it as excellent, quick, and next-level.... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently visited Chatleys to purchase a smart yet casual outfit for an upcoming meeting, along with a couple of t-shirts. The service was absolutely splendid. I was warmly welcomed, offered... See more

Rated 5 out of 5 stars

Item well described on web site, fast service and well packed, arrived in a suit cover which was a plesent suprise and the sign of a good company. The jacket is of good quality , and compares favorab... See more

Rated 5 out of 5 stars

Chatley's has a fantastic range of top brands in bigger sizes. Their website is easy to navigate and to order from. Delivery is fast.

Rated 5 out of 5 stars

Ordered a leather belt. It arrived the following day. Good quality. My son was highly delighted. Excellent service. Will certainly come back.


Company details

  1. Clothing Store
  2. Plus Size Clothing Store

Information provided by various external sources

Big size clothing for Men in large sizes and plus sizes from XL to 8XL, formal and casual clothing. Big size Menswear in Bury.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,046)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete rubbish size wise

Complete rubbish size wise. Nothing like UK sizing at all. Very poor

September 2, 2024
Chatleys Menswear logo

Reply from Chatleys Menswear

Sorry you are unhappy with your purchase. Please can you email us at sales@chatleys.co.uk or call us on 01617643331 so we can rectify this issue. D555 the brand you bought is a leading manufacturer in mens big sizes and is one of our best sellers. Was the item too big, too small or too long please let us know. You are more than welcome to exchange or get a refund for your item as long as it has not been worn of which I assume it hasn't if the size was not right.

Kind regards
Chatleys

Rated 5 out of 5 stars

Good Customer Service

Easy to use website with clear information about the product you are looking at. I placed an order and the website would not allow me to order. I contacted the help line and they answered my question as I had bought the last item, but they would contact me when the new stock arrived. That is what I call good customer service, also the goods were at a good price.

July 24, 2024

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