PhoneSavvy.uk (Cheap prison calls) Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, often highlighting specific individuals who go above and beyond. The service is frequently described as quick, easy to set up, and reliable, ensuring a smooth and problem-free experience for users. Many people appreciate the excellent value for money, noting that the service offers affordable rates and significant savings compared to other options. This affordability, combined with top-notch customer support, allows customers to stay connected with loved ones without worrying about high costs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, kindness, and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Customer service

Customers consistently report highly positive experiences with customer service, often describing it as... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting significant... See more

Price

People report positive experiences with pricing, finding the rates affordable and significantly less than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I had a question about my account with phone savvy and within 10 mins of me sending my message Alexander called me. Well he had the most upbeat chirpiest personality I have heard over a phone in ye... See more

Rated 5 out of 5 stars

Spoke with Jake prior to signing up with an enquiry. He went above and beyond to help me. After visiting the website and signing up for a family plan. I was very impressed at how quickly and efficient... See more

Rated 5 out of 5 stars

Quick service....always worked no problems. Enjoyed lots more calls and contact from my loved one. When cancelling subscription, the response was fast personal,heartfelt and kind, really sweet and ma... See more

Rated 5 out of 5 stars

Such a great way for myself and my partner to keep in touch, Jake has been so helpful to me, I was using another well known service before Phone Savvy & it was costing me double at least!! Brilliant s... See more


Company details

  1. Telecommunications Service Provider

Written by the company

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(215)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Reply to emails straight away
Very flexible,will always change phone numbers for you with no extra charge
Can't recommend them enough

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Really good service provided by…

Really good service provided by company. Never had no issues. Reliable fast and always willing to help. I have used this company over a year now and it has helped me save alot of money.

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

By far the best phone company in Uk…

By far the best phone company in Uk nothing is too much trouble they always go above and beyond for you to ensure the smooth running of your phone Line the are by far the best in the business and highly recommend I now get the best rates and the most cheapest cost to speak to our loved ones and would highly recommend to everyone they understand your issues and are like family when u ask for advice thank u for a fantastic service

January 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Helpful, quick and easy to set up.

Spoke with Jake prior to signing up with an enquiry. He went above and beyond to help me. After visiting the website and signing up for a family plan. I was very impressed at how quickly and efficient my order was processed and numbers supplied. Thank you Jake for making my experience such a positive one.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Jake was quality!

Jake was quality!
Understood what it ment to me to end my subscription!
Quality guy, asset to your team and such a great phone manner.
Thankyou Jake!

January 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Jake was amazing at sorting out my…

Jake was amazing at sorting out my issues .
He was very quick and professional and I can't thank him enough.
What a nice gentelman makes a change to have things sorted without having a fight
So thanks jake

December 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely amazing company fast…

Absolutely amazing company fast response when contacting them very clear and easy solutions Jake has assisted me today and he was absolutely amazing sorted the situation fast and polite considering it’s a Sunday morning and doesn’t open until 11am was all sorted by 9am and saves me so much money like an unbelievable amount of money I highly recommend you use this as there is never any faults or cut off and it’s very cost effective

December 14, 2025
Unprompted review

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