Cheapfaremart Reviews 3,631

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, patience, and professional demeanor, making the booking process smooth and pleasant. Many people highlight the excellent customer service, noting quick responses and a willingness to go above and beyond to satisfy travel needs and find suitable options. However, some people were dissatisfied with the pricing, mentioning instances where advertised cheaper fares were later increased by a significant amount after booking. A few other people also felt that the booking process was problematic, with some experiencing calls after booking stating that the original price or flight was no longer available, leading to requests for higher payments.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, patience, and... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers report positive experiences,... See more

Price

Clients share negative opinions on price, with many reviewers reporting that advertised low fares were... See more

Customer service

People report positive experiences with customer service. Many customers praise several agents for being... See more

Service

Consumers generally express satisfaction with the service received. Many reviewers highlight the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this sit... See more

Rated 5 out of 5 stars

The process of finding a flight was quick and seemless. I also appreciate james for reaching out and confirming that i recieved my e ticket. Great service!

Rated 5 out of 5 stars

Raha was so amazing and patience with us while we were figuring out a changing of flight! My friend accidentally book the wrote date and she helped us change the flight over to an early date! We appre... See more

Company replied

Rated 5 out of 5 stars

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the tic... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapfaremart is an ARC-approved travel agency headquartered in Florida, US. The company is also registered with ASTA (The American Society of Travel Agents). The travel agency enables travelers, both individuals and corporates, to book airline tickets for domestic and international travels. Customers can get flight tickets with over 200 IATA-certified airlines. Customers can make use of its advanced flight booking engine to discover and book lowest airfares tickets with absolute ease using any mobile or non-mobile platforms. We have got a team of experienced travel experts who can assist you book cheap tickets for your direct or nonstop flights. We offer 24/7 dedicated assistance to our customers. Besides flight booking, if required, we help customers to cancel their tickets or seek refund in a hassle-free manner.

Make Your Travel Cheapest and Amazing with Cheapfaremart

Written by the company

Unpublished deals are available on Call with 24/7 Support.
Our goal is providing the best and affordable service with 100% customer satisfaction.
First & Business Class Discount
Save up to $50 on flight ticket bookings. Use Promo Code: CFMBUIS50

Free Cancellation within 24 Hours

We guarantee it!

We guarantee it!
You may cancel a booking without penalty, for 24 hours after the reservation is made, if the reservation was made one week or more prior to your flight’s departure date. You receive a full refund of the payment back into the same form of payment which was used originally. This refund reflects in your bank statement in 6 to 10 business days (it may vary depending upon the terms of the card issuer/financial institution).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Prince was very helpful

Prince was very helpful. He solved my problem. Very polite behaviour.

September 27, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We are so glad you've been satisfied with our assistance!

Rated 5 out of 5 stars

I wanted to book a flight and was…

I wanted to book a flight and was called by a representative named PRINCE, who was very helpful to me. He not only answered my questions, he was a major help in helping me get home to my family.

Thanks again,

Prince

September 29, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thanks a bunch for sharing your positive experience with Cheapfaremart flight booking platform.

Rated 5 out of 5 stars

Agent worked around my needs!

Agent worked around my needs!

September 29, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Your satisfaction and peace of mind are paramount to us and we're committed to providing excellent service to all our customers.

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this site again.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

False advertisement

False advertisement. The publish low fares, then call you and raise the price. Do not book with them. They are scammers.

September 23, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 5 out of 5 stars

Very Helpful service

I appreciated how Robert laid out three fare choices with pros/cons (price vs. layover vs. change fees). He handled my multi-city routing without fuss. One suggestion: include a simple fee breakdown and a link to baggage policies in the first email.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Robert was quick to respond and found a lower fare than I’d seen elsewhere for my Europe trip. He clearly explained baggage rules and layover times. When the airline changed schedules, he followed up with options the same day. Smooth experience.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

When my flight was cancelled last…

When my flight was cancelled last minute, Robert rebooked me within an hour and avoided extra charges. He sent written confirmations for every change and checked that my seats carried over. A proactive seat-selection reminder would make it perfect.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

“Had a really good experience with…

“Had a really good experience with Cheap Fare Mart. Robert was friendly, patient, and answered all my questions without any hassle. He made the whole booking process smooth and stress-free. I’d definitely use their service again!”

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

“I had a great experience with Cheap…


“I had a great experience with Cheap Fare Mart’s customer service. Robert was professional, patient, and very helpful throughout the booking process. He took the time to answer all my questions clearly and guided me step by step, making the whole experience smooth and stress-free. I really appreciate the prompt responses and the extra effort to make sure I got the best option available. Excellent service – highly recommended!”

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I'm okay with that person

Prince good job

September 20, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're thrilled to hear your appreciation . Providing a seamless and pleasurable experience is a top priority.

Rated 5 out of 5 stars

Great experience

Had a great and smooth experience with James and Noah!

September 19, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thanks for writing. If you need any further assistance, please don't hesitate to reach out.

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