Cheapflights Reviews 457

TrustScore 1.5 out of 5

1.7

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See what reviewers are saying

Rated 1 out of 5 stars

How don’t know how Cheapflights.com.au can recommend a scam company for flights. Best Price Travel. I did not receive a confirmation email and calling them directly resulted in excuses. Other revi... See more

Rated 1 out of 5 stars

Very very bad experience bought tickets in Cheapflights with retailer Aunt Betty! The booking information does not match the actual flight time!!! after check with customer service they just very rude... See more

Rated 3 out of 5 stars

I found the search engine difficult to use - but then again it's probably just me lol. Why do we have to register before being able to use the search engine?. I'd be a whole lot more enthusiastic abo... See more

Rated 1 out of 5 stars

Platform of scammers.... you can't book a flight here; all the vendors are scammers, they get you to fill out everything just to hook you up with a shifty flight agent who will eventually try to sell... See more

Company details

  1. Travel & Vacation

Written by the company

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.com.au/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

457 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

no cheaper than anywhere else the…

no cheaper than anywhere else the prices are still the same weather you book through here or go directly to the flights web site.

February 22, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Michael,

Thanks for leaving us a review and for using Cheapflights.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

The fares displayed are offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.

We do our best to show you as many booking options as possible that are currently available.

If you notice anything missing, please let us know.

Best,

William
Team Cf

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Rated 5 out of 5 stars

Quick & fast service

Quick & fast service: lots of information & many options to pick from. Fantastic online service.

February 16, 2019
Unprompted review
Rated 1 out of 5 stars

Over 10 minutes on hold getting through…

Over 10 minutes on hold getting through and then the automatic voice advertising to call back in business hours.

February 14, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello,

Thanks for leaving us a review and for using Cheapflights.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels. Therefor we cannot assist you on booking and we are not offering customer service over the phone.

You can use Cheapflights to search, and once you’ve done your flight search and have all your results, please click on the blue ‘View Deal’ box to be redirected to the booking site.

If you would like to speak to someone on the phone or need booking assistance, please reach out directly to the company offering the flights you are interested in.

More questions about Cheapflights? >> https://www.Cheapflights.com.au/contact-us/

Best,

Robert
Team Cf

Rated 2 out of 5 stars

I have not been complete my ticket .

February 11, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Brahma,

Thanks for leaving us a review and for using Cheapflights.

Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.

Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.

For further assistance you will need to contact the provider whom you attempted to complete the reservation through.

More questions about how Cheapflights works? >> https://www.Cheapflights.com.au/contact-us/

Best,

Robert
Team Cf

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Rated 1 out of 5 stars

Did not get a response from anyone

February 1, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Marianne,

Thanks you for leaving us a review and for using Cheapflights.

If you haven't done so yet, please reach out to our C/S team at https://www.Cheapflights.com.au/support.

We do our best to reply to our users within 24 hours.

Best,

Robert
Team Cf

Rated 3 out of 5 stars

Bloody Surveys

I have only joined cheap flights 12 hours ago and I’m being sent a survey already. I haven’t even had a good chance to use it properly

January 28, 2019
Unprompted review
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Rated 2 out of 5 stars

Found hard to use

January 24, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Grahame,

Thanks for leaving us a review.

If you have any questions regarding Cheapflights and the usage of our filters, please feel free to reach out to us directly at:

https://www.Cheapflights.com.au/support

Our support team are always glad to help!

Best,

Robert
Team Cf

Rated 5 out of 5 stars

Happy Consumer

Very happy with the way that the different flights are listed so that I was able to compare the options available to me as a consumer.

January 23, 2019
Unprompted review
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Rated 1 out of 5 stars

I havn't really had an experience yet

I havn't really had an experience yet. I have only just joined.

January 15, 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Patricia,

Thanks for leaving us a review and for using Cheapflights.

If you have any questions regarding the usage of our filters, please feel free to reach out to us at:

https://www.Cheapflights.com.au/support

Our support team are always glad to help!

Best,

Robert
Team Cf

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