A little hard to follow because of the number of possibilities however lots of choice is good too. I really liked the phone call after I booked so I could ask questions and change insurance options. T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Find cheap airline tickets with exclusive cheap airfare deals. Book cheap flights, discount plane tickets, cheap air tickets & more. Save hundreds by booking cheap tickets on CheapOair.ca!
Written by the company

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have always been using this site whether for domestic or international flights.
I purchased our seats (family of 4) for almost $1,000 for this flight. The purpose of which is get us stay together or close to each other during the flight especially the 14-hour flights. The airline has changed our seat arrangements few times already since March 2026 when I purchased the tickets. Why so?? What's the use of purchasing the seats when you keep changing them? Do not all aircrafts have the same numbers? When we purchased seats 22ABCD- do they not have the same in other aircrafts?? It is either I do not purchase ANYMORE seats in the future or not use your site ever again if this is the case or better yet both. I am just upset and disappointed how the airline keeps changing our seats when we preselected and paid for them.
I have no problem with the staff, all gracious though.

Reply from CheapOair.ca
I have a flight reservation from Toronto to Dammam, for which I have received a booking confirmation but not the actual tickets. My account indicates that my credit card is under review and requests that I contact an agent.
Upon contacting an agent, I experienced a significant wait time. When the agent became available, they were unable to verify my credit card. The agent placed me on hold twice: first for over 19 minutes, stating they were attempting to contact my bank, and then for 2-3 minutes, after which they reported an inability to reach my bank. Given the brevity of the second hold, I question the thoroughness of the attempt.
Subsequently, I requested to cancel the existing booking to proceed with an alternative provider. The agent transferred me to another department, where I waited for 30 minutes before the call was disconnected without the cancellation being processed.
Currently, I am in an unresolved situation. I am unable to proceed with a new booking due to the existing reservation and the potential for a 10,000 CAD charge on my credit card. I am also hesitant to make a new booking and risk being charged twice, as I anticipate difficulties in securing a full refund.
I am profoundly disappointed and dissatisfied with the service provided by your company and its representatives. Furthermore, the inability to self-cancel through your application without agent intervention is a significant concern.

Reply from CheapOair.ca

Reply from CheapOair.ca
In a very short time I managed to find a return trip that was non stop both ways.

Reply from CheapOair.ca
The was a good expérience because chepoair is my LOVELY compagny
WhenI travelling with us I m bless thanks to be there for all and don't change .🙉👌👍

Reply from CheapOair.ca
From the first moment I called, the agent picked up immediately, no need to wait in the queue - very impressed. The agent was very polite, knowledgeable and quick in solving my issue and helping me complete the booking. Very professional!! Thank you very much for this great service!! Much appreciated!

Reply from CheapOair.ca
Every step is reader friendly and very clear. Prices are competitive.

Reply from CheapOair.ca
Flight bookings went smoothly. But for rental car booking was made with a different credit card from the one used for Flight booking. Showed the alternate card was accepted. However, summary showed rental charge included with the flight booking.

Reply from CheapOair.ca
the agent was very helpful and was able to book the flight.

Reply from CheapOair.ca
Everything was easy
Everything went smoothly with the payment process

Reply from CheapOair.ca
94828064 endless poor bot chat help experience; went through US office, then back to the cheapoair.c site to have date changed from Nov 25 to Nov 27. change fees were either $260 or $240 p.p. On the last quote of 240, in lieu of the promo discount you did not allow, the desk supervisor offered to reduce the cancellation fee to $190. On your final confirmation received by e-mail you charged us booking charges of $740 instead of the $380 agreed upon. This will reduce the bill to $1474.00 instead. Please adjust properly. otherwise I'll have to report this to VISA as fraud. I have taken screen save shots to confirm the $190 fee p.p. to back up my claim.

Reply from CheapOair.ca
It was an awesome experience and to know you can pay in installments.

Reply from CheapOair.ca
Always very pleasant experience when we book through Cheapo. Repersentative very helpful and cooperative

Reply from CheapOair.ca
Joanne was very patient with me and Joanne was awesome.

Reply from CheapOair.ca
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.