Checkmart Reviews 11

TrustScore 4 out of 5

4.2

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Company details

  1. Do-it-Yourself Shop

Written by the company

We stock more than 45,000 product lines from over 1,000 top trusted brands. Our range includes Outdoor & Gardening, Tools & Hardware, Building & Joinery, DIY, Electrical & Lighting, Plumbing & Heating, Kitchens & Bathrooms, Decorating, Homewares and much more.


Contact info

4.2

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Avoid like the plague

Ordered 2 weeks ago, heard nothing, used their online chat...noting, emailed twice, nothing. Today tried calling,,,dead tone.

Avoid like the plague

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Words can't describe how pointless this company is

To be honest I don't actually think this company is real. I ordered a sink.... Didn't come, nobody rang me to tell me it wasn't coming an when I spoke to someone they told me I had to ring a number and see when I would be getting it. First of all thats not my job to be chasing my item I have actually paid for. So I rang again and somebody totally different answered and said it would take another week because it's a large item. Since when is a sink a large item compared to other bathroom furniture.... Absolute joke of a company. Also the number on the website doesn't ring through. Dodgy if you ask me. Also the company isn't checkmart.uk it's called checkmate on the website

February 6, 2022
Rated 1 out of 5 stars

Horrible experience

Horrible experience! I placed an order the 17th Aug and still waiting. I have to ask for the refund and buy the items in other websites. If you need to buy something, don’t expect the delivery within 3-5 days as normally. Def not a good experience!

August 31, 2021
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Reply from Checkmart

Hi Cliente, apologies to hear about your experience. We did dispatch your order on time, however, in this rare occasion your parcel was lost by Hermes. We apologies for this and have provided a full refund.

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Rated 1 out of 5 stars

I wanted a bloody refund because my…

I wanted a bloody refund because my product was damaged. I also stated that I will return the boxes. But when I requested that I kept getting ignored and even though I showed proof. Which shows you don't care about your customers.

August 17, 2021
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Reply from Checkmart

Hi, we are sorry to hear that 2 of your 10 boxes were broken. We have sent you a refund for the 2 boxes.

Rated 5 out of 5 stars

Good customer service

Ordered two curprinol paints but one was missing from the package. I contacted them and I could tell it was an honest mistake. The advisor checked stock levels and the missing paint was out of stock, so they refunded me cost of missing paint plus delivery cost. Cheers 👍

July 12, 2021
Unprompted review
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