Pay less than the price of a coffee for peace of mind and to find out if the phone you are paying on ebay, (in my case £700), is clean, not stolen, and most of all not tied to a contract that someone... See more
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See what reviewers are saying
I previously wrote a bad review (mostly out of anger due to sky twisting things) I’ve now received a lot of help from Checkmend to try and resolve an issue that nobody else has been willing to h... See more
Sent my phone to one of the well known UK recyclers only to receive an email that this company had flagged it as stolen. Got the report from Checkmend which showed an Asset Watch so I followed this up... See more
Fast, first search is free, very detailed report on what has been checked and what is the result of each individual check
Company details
Written by the company
CheckMEND is a service that helps the public and traders to avoid buying stolen property. We prevent over £35m per month of stolen property from being traded. Consumers are always at risk when buying used or refurbished property; a CheckMEND search before you buy can help you avoid a nasty surprise later. A CheckMEND report will alert whoever performed the search (retailers, corporations, insurers, police or members of the public) to the item’s history and status. You may purchase a used item that works for months or years, but when you try to sell it to a responsible trader, their check with us shows it was stolen before you bought it. This proactive crime prevention doesn’t always make us popular, but it does mean we’re doing the right thing. In the unlikely event that a record reported to us is incorrect, we provide full support to resolve it with the provider. Please, don’t leave a bad review because you didn’t like a result over which we have no influence. If you engage with our support team, we will always try to help.
Contact info
Watermoor Point, Watermoor Road, GL7 1LF, Cirencester, United Kingdom
- support@checkmend.com
- checkmend.com
4.5
Excellent
243 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Fast and convenient I like that your…
Fast and convenient I like that your first search is free. It helped out a lot.
September 1, 2025
Unprompted review
I appreciate the service level
I appreciate the service level, thank you!
August 31, 2025
Unprompted review
Straight forward and quick response.
Straight forward and quick response.
August 28, 2025
Unprompted review
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Excellent service
Very simple to use and would recommend to anyone that needs to check history
August 8, 2025
Unprompted review
Simple and east to use!
August 5, 2025
Unprompted review
Very happy with this service
Very happy with this service. I'd highly recommend it.
August 2, 2025
Unprompted review
Reply from CheckMEND
Hi Simon,
Thank you for taking the time to provide feedback.
We're glad you found the service quick and easy to use.
Kind regards,
CheckMEND Support
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Comprehensive Report
I'm happy with how comprehensive the report is. The only thing that confused me at first was that it wouldn't accept the forward slash in the IMEI number.
July 15, 2025
Unprompted review
Reply from CheckMEND
Hi Tamara,
Thank you for taking the time to provide feedback.
We're glad you found the comprehensive report useful.
Kind regards,
CheckMEND Support
Reply from CheckMEND
Hi Chadd,
Thank you for taking the time to provide feedback.
We're glad you found the service to be thorough.
Kind regards,
CheckMEND Support
Reply from CheckMEND
Hi Malachy,
Thank you for taking the time to provide feedback.
Kind regards,
CheckMEND Support
Excellent thank you very much.
Excellent thank you very much.
Kindest regards
May 13, 2025
Unprompted review
Reply from CheckMEND
Hi Christopher,
Thank you for taking the time to provide the great feedback.
Kind regards,
CheckMEND Support
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A very simple and easy experience
This was a very easy experience, very simple to do and gave me all the answers.I needed
May 12, 2025
Unprompted review
Reply from CheckMEND
Hi Maria,
Thank you for taking the time to provide feedback.
We're glad we could help you get the answers you needed.
Kind regards,
CheckMEND Support
Quick and easy reassurance
I had some doubt about my new phone, Checkmend provided quick and easy reassurance that the phone was okay
April 29, 2025
Unprompted review
Reply from CheckMEND
Hi Stephen,,
Thank you for taking the time to provide feedback.
We're pleased CheckMEND gave you the reassurance you needed.
Kind regards,
CheckMEND Support
The only safe way to check mobile phones
The only safe way to check mobile phones well worth the money
April 23, 2025
Unprompted review
Reply from CheckMEND
Hi Alan,
Thank you for taking the time to provide feedback.
We're glad you found it useful in helping to verify used phones.
Kind regards,
CheckMEND Support
Reply from CheckMEND
Hi Earl,
Thank you for taking the time to provide feedback.
We're glad you found the service easy to use.
Kind regards,
CheckMEND Support
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WILL CALL IT A LIFE SAVER WHILE BUYING…
WILL CALL IT A LIFE SAVER WHILE BUYING PHONES STOP DOING THOSE IMEI CHECK ON RANDOM WEBSITES THIS THING TAKES MONEY BUT GIVES YOU PERFECT REPORT OF THE PHONES.
April 13, 2025
Unprompted review
Reply from CheckMEND
Hi Gadcet,
Thank you for taking the time to provide feedback.
We're glad you found the service useful for anyone buying a used phone.
For anyone wanting to see a sample of the report you get, you can see one here https://www.checkmend.com/uk/sample-report
Kind regards,
CheckMEND Support
Reply from CheckMEND
Hi Ashish,
Thank you for taking the time to provide feedback.
We're glad you found the service quick and easy.
Kind regards,
CheckMEND Support
One-off consultations available
I'm an individual, not a business. My inquiries are ad hoc. Check MEND offers a simple, fast, and certified check at a reasonable cost, with one-off consultations available.
March 24, 2025
Unprompted review
Reply from CheckMEND
Hi Francisco,
Thank you for taking the time to provide feedback.
We're glad you found the service useful.
Kind regards,
CheckMEND Support
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